SOCi Platform
SOCi Inc.Reviews from AWS customer
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SOCi is a great tool
What do you like best about the product?
I truly love the convenience and amount of time I am saving when updating our social media. I do love that it is very user-friendly. The amount of tasks you can complete on one website is amazing
What do you dislike about the product?
There is not anything at all that I dislike about SOCi.
What problems is the product solving and how is that benefiting you?
Soci is solving are posting to social media issues away. there are some employees that are not very social media savvy and this helps so much with it.
A good solution for franchisees
What do you like best about the product?
The library feature is excellent - very useful for ensuring a franchise location has content from corporate as needed.
What do you dislike about the product?
Not being able to bulk upload to Instagram and bulk upload errors with URLs. Perhaps I just need more time with it, but the bulk upload has been difficult to figure out.
What problems is the product solving and how is that benefiting you?
Responding to reviews on one platform - makes it easier to stay on top of these.
Comprehensive information and very easy to use, recommended replies are perfect and a big time saver
What do you like best about the product?
Recommended replies that are perfect based on the words in the review
What do you dislike about the product?
I don't have anything I dislike at this time
What problems is the product solving and how is that benefiting you?
Easy access to reviews and easing the time it takes to reply to reviews
SOCi helps me run my side hustle because they do all the work!
What do you like best about the product?
Automatic posts to multiple platforms and the ability to review the scheduled posts prior to publication
What do you dislike about the product?
It can be challenging to keep up with multiple platforms and more instructions on how to tailor for personalization would be helpful. For example, I'm still unclear on how to insert personal links
What problems is the product solving and how is that benefiting you?
SOCi has helped me hit the ground running with my marketing efforts
The New UI is much easier to use and very intuitive.
What do you like best about the product?
We were looking for a system that would allow all our franchisees to do all the tasks they need to do in one platform. We wanted them to respond to reviews quicker and easier, and SOCI lets them do that. with the help of the AI, it makes it much much easier for them to respond and more willing to actually respond and engage clients who left a review.
What do you dislike about the product?
Sometimes, support can be a little slow when creating new listings or technical issues, but eventually, it gets resolved.
What problems is the product solving and how is that benefiting you?
Responding to reviews as well as what to respond. As well as managing our Social platforms and scheduling.
Great software for social media
What do you like best about the product?
It lets me add different social media plataforms, track engagement, and see how the posts are doing.
What do you dislike about the product?
the looks, it looks a bit outdated (at least the dashboard).
What problems is the product solving and how is that benefiting you?
the main problem is probably the consolidation of social media into one platafform.
Very helpful sharing and marketing our business events/offers.
What do you like best about the product?
How the posting and how we can link our website to order product/food.
What do you dislike about the product?
I have yet to find something I disliked. The old training was quite difficult to navigate, especially with how much detail in went into the website.
What problems is the product solving and how is that benefiting you?
They helped us understand posting times and when is best to post at peak timing.
Great App/Website
What do you like best about the product?
It is user friendly and easy to navigate
What do you dislike about the product?
I dont have anything bad to say about Soci
What problems is the product solving and how is that benefiting you?
It elimiates the time it takes to post on many platforms. I am able to post on 4-5 platforms at one time hassel free
Soci
What do you like best about the product?
Being able to personalize our social media posts.
What do you dislike about the product?
not being able to go back to edit or remove instagram/facebook posts
What problems is the product solving and how is that benefiting you?
being able to submit tickets when needing assitance with the application
Soci is user friendly and a wonderful product to use to communicate to residents with.
What do you like best about the product?
Easy to post to all social media apps at once!
What do you dislike about the product?
I can't think of anything at his time...
What problems is the product solving and how is that benefiting you?
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