SOCi Platform
SOCi Inc.Reviews from AWS customer
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Use of Service
What do you like best about the product?
I recently atarted using the SoCi seems to be very easy to use and has several features for integration.
What do you dislike about the product?
I have not get to that point as I amn stating to get to navigate SoCi and familiarize myself with it.
What problems is the product solving and how is that benefiting you?
I can target all my social media needs and it benefits to cut time in navigating between all our social media
SOCi Transition Review
What do you like best about the product?
I really appreciate the support team behind SOCi. We are transitioning from one platform to SOCi and I've been really impressed with all the help provided by SOCi. I really like the features that SOCi has that is new for us like some of the reporting, genius search, etc.
What do you dislike about the product?
So far, we haven't experienced anything that we dislike about SOCi.
What problems is the product solving and how is that benefiting you?
SOCi is providing great insights / reporting features that helps us keep our local stores in line.
SOCi is a useful tool for social media managers of all fields!
What do you like best about the product?
I love the cross-platform scheduled posting. Being able to schedule, design and plan SOCi posts ahead of time makes it easier for my community to grow a digital relationship with our residents and prospects. It is very easy to use SOCi, even if you are unfamiliar with running a social media page for a business or don't have experience in digital marketing techniques. A lot of people in this industry don't have experience with graphic design (I do, but my coworkers don't) and SOCi links with RPM's digital marketing packages to make it easy to share premade, brand-friendly graphics.
What do you dislike about the product?
I have had a lot of issues trying to get log ins to our social media accounts. The property I work for was an RPM takeover and we never received the log ins to our Instagram or Facebook. I put in a work request but it just sent me a password reset link for SOCi... I would feel better about our social media presence if I were able to create Instagram stories and highlights, but wihtout the log ins, it is hard to keep our Instagram page looking as professional as I would like it to be. Is any one able to assist me with this?
What problems is the product solving and how is that benefiting you?
Since we have not received the log-ins to our property's social medias after a RPM takeover, I am able to maintain an active social media presence by posting content through SOCi.
I am able to view all reviews in one place. SOCi inspires me with content and promotional ideas.
I am able to view all reviews in one place. SOCi inspires me with content and promotional ideas.
An easy user interface for total reputation management.
What do you like best about the product?
clean easy user interface. Allows me to see all my marketing and reputation management efforts in one place. Easily allows me to update my online profile, store hours, services etc.
What do you dislike about the product?
getting my marketing team and other vendors to plug into the system. Its of course only as good as the information you pit in.
What problems is the product solving and how is that benefiting you?
allows me to quickly update all of my online listings with accurate information. Allows me to see all of my online repuation and engagement information in one place
Good Customer Service
What do you like best about the product?
The response of the our listing team to our listing issues and requests.
What do you dislike about the product?
Update the suppport downloadable material.
What problems is the product solving and how is that benefiting you?
Centralized access for users, managers and admin.
Easy to use
What do you like best about the product?
I love that it is easy to use and works well with Canva which I used before.
What do you dislike about the product?
I haven't found anything yet. We use it since we are a franchise and it works well to give us access to our our facebook page
What problems is the product solving and how is that benefiting you?
It is giving us access to our facebook page that we didn't have before being a franchise
Great Experience
What do you like best about the product?
You can schedule the posts for whenever you want, very nice.
What do you dislike about the product?
Not all links post with the photos included.
What problems is the product solving and how is that benefiting you?
Being able to schedule posts to automatically post.
"User-Friendly and Easy to Navigate: My First Experience with Soci".
What do you like best about the product?
This is my first time using Soci and the platform is user-friendly. The details are clearly explained, and the instructions are straightforward and easy to follow.
What do you dislike about the product?
I have no dislike about this platform. I enjoyed using it!
What problems is the product solving and how is that benefiting you?
Soci helps me respond to the customer on time and I like how I have to approve the response before the comment goes live.
All in one place!
What do you like best about the product?
Having everything in one place, and the word map is great
What do you dislike about the product?
Cannot search for specific terms in reviews
What problems is the product solving and how is that benefiting you?
Customer review management
Great social media platform
What do you like best about the product?
Soci makes everything so easy to manage your reviews all in one platform.
What do you dislike about the product?
I don't think there are any downsides. It makes things so easy.
What problems is the product solving and how is that benefiting you?
Soci makes everything easy to manage all on one platform.
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