SOCi Platform
SOCi Inc.Reviews from AWS customer
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3,589 reviews
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It was easy to use. It saved me time creating my content once and posting it in multiple platforms.
What do you like best about the product?
User friendly platform. Easy to use. Time saver!
What do you dislike about the product?
the AI image creation didn't give me exactly what i was looking for.
What problems is the product solving and how is that benefiting you?
Making our services known and be in front or top of mind of our target audience. Saving us time and posting on multiple platforms.
Just learning
What do you like best about the product?
It's fairly easy to use and has many options available.
What do you dislike about the product?
Just another platform that you have to log into
What problems is the product solving and how is that benefiting you?
Qe are part of a North American buying group so it allows me to remove any American offers or marketing.
Very user friendly!!
What do you like best about the product?
Soci is an amazing way to be active on social media and make sure what's being posted is monitored.
What do you dislike about the product?
It does take some getting used to and figuring out where everything is.
What problems is the product solving and how is that benefiting you?
We can we on social media without the worry of someone posting and saying the wrong thing.
Not Enough Support
What do you like best about the product?
The dashboard. It's simple and very easy to navigate.
What do you dislike about the product?
There is not enough support. We do not have a dedicated rep. I feel i am not very knowledgable about everything the platform offers and feel as though we're paying for a lot of features we arent even using.
What problems is the product solving and how is that benefiting you?
SOCI helps our onsite teams schedule social posts and respond to reviews all in one place.
Soci has everything that you can do in one location.
What do you like best about the product?
I like that you cannot only utilize social media sites, but you can respond to reviews as well.
What do you dislike about the product?
The interface is a bit outdated. Other than that, it is great.
What problems is the product solving and how is that benefiting you?
It is helping us maintain our online reputation. Which in turn boost our company's presence and overall reputation.
Took over our Google page and weren't responsive to fix the issue
What do you like best about the product?
Provided extra notifications about Google reviews on our company page
What do you dislike about the product?
When we partnered with them they took primary ownership of our Google page, and it was very hard to explain to the people involved that we needed primary ownership back. While they had ownership they allowed 3rd party updates to our Google info, such as business description, hours of operation, which we then had to fight to override every day becasue they had our info for only 1 department listed.
What problems is the product solving and how is that benefiting you?
Helped increase our visibility as an AutoValue company
Great place for all-in-one content
What do you like best about the product?
I like the ability to schedule future posts. Insights is a great place to see all engagment in one place to prioritize replies.
What do you dislike about the product?
I would love to see more templated content.
What problems is the product solving and how is that benefiting you?
One place to manage several different tasks
Great Platform for Multiple Accounts
What do you like best about the product?
I like that you can easily manage multiple accounts on various social media platforms. I also love the list management tools and the analytical reports you can perform.
What do you dislike about the product?
I like how it works with your Google Profile Listing but wish it would integrate/work better with Apple Maps.
What problems is the product solving and how is that benefiting you?
It makes lives easier for our franchisees by giving them a single source for social media and list management.
User-Friendly
What do you like best about the product?
I love that I can schedule posts all at once and to all of my platforms, and respond to reviews and engagements all in one place. It's so simple.
What do you dislike about the product?
Sometimes getting profiles connected can be clunky and corporate has to fix it on their end.
What problems is the product solving and how is that benefiting you?
SOCi is helping me manage socials without getting sucked into the social media time warp of scrolling.
Simple, efficient marketing automation took
What do you like best about the product?
Love the scheduling feature, the shared library of content and the ability to review relative performance of each post.
What do you dislike about the product?
Sometimes not sure how to interpret the soci score for each post.
What problems is the product solving and how is that benefiting you?
Distributing social media posts across all platforms
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