SOCi Platform
SOCi Inc.Reviews from AWS customer
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Timesaver so I can do the other tasks I need to get done.
What do you like best about the product?
Love the content! Its a good skeleton to getting my social media active and getting followers interested in traveling.
What do you dislike about the product?
Would love some go to engagement posts that we could use.
What problems is the product solving and how is that benefiting you?
posting to our social media is so much easier.
Perfect Way to Schedule Content!
What do you like best about the product?
It's a great localized marketing platform designed for multi-location enterprises. It helps businesses manage their digital presence across various locations and channels. I find SOCi intuitive and user-friendly.
What do you dislike about the product?
The platform can sometimes feel restrictive.
What problems is the product solving and how is that benefiting you?
Managing social media for multiple locations can be overwhelming. SOCi streamlines this process by allowing businesses to schedule, publish, and monitor posts from a single platform.
Efficient use of time with all socials in one location.
What do you like best about the product?
It's nice to see a full picture of the engagement on all platforms.
What do you dislike about the product?
It's a little busy and I believe could be a simpler home screen.
What problems is the product solving and how is that benefiting you?
Making it so that all platform metrics are available at first glance.
The Soci Platform
What do you like best about the product?
The platform is very easy to use and friendly to navigate.
What do you dislike about the product?
The insights could be more granular and industry specific benchmarks and categories would be great.
What problems is the product solving and how is that benefiting you?
Helping us manage our listings and reviews.
So easy to use!
What do you like best about the product?
SOCi has been such an easy program to use. This is the first scheduling program I have used since graduating college and it is way easier to navigate than other scheduling programs. I also enjoy that is has a "Peak Time' feature so you can engage with your audience when it will be most beneficial.
What do you dislike about the product?
What could be improved is the analytic updates. Most of the time there will not be updates and things will look the same for weeks.
What problems is the product solving and how is that benefiting you?
It is helping us make sure our content is the same across all platforms and that everything is scheduled weeks in advance.
SOCI drives the right traffic on the freeway of marketing
What do you like best about the product?
Since we have transferred to SOCi, the leads driving to our website and properties has changed. It's been more tailored to the specific needs of the individual prior to them arriving to view their prospective new apartment home. We can leverage and scale our operations in the right fashion rather than try to hit an evermoving target.
What do you dislike about the product?
Change is never easy when having to move from one product that you've used for a long time; however, SOCi is much more updated and their features better suit what we are ultimately looking for for our communities.
What problems is the product solving and how is that benefiting you?
SOCi benefits our team with resources that target exactly what we need from a renter's perspective when searching and combines that with the traffic we need at each site.
Hospital Manager
What do you like best about the product?
I enjoy having access to all the information in one place. I love the reports here and seeing what posts are catching our clients' attention. I enjoy having the AI assistants when creating review responses. I also love how easy it is to schedule future posts.
What do you dislike about the product?
I do miss having premade reviews for certain situations.
What problems is the product solving and how is that benefiting you?
Being able to stay on top of our reviews. Making posts more frequently with the ability to future schedule posts.
Easy to use
What do you like best about the product?
Very easy to use. I like the AI responses so I don't have to come up with my own.
What do you dislike about the product?
Nothing I dislike so far. I mostly use it to reply to google reviews.
What problems is the product solving and how is that benefiting you?
It is a quick way to see all our reviews and reply in minutes.
Making social media marketing easy
What do you like best about the product?
I love that you can make ONE post and it's able to post on all social platforms.
What do you dislike about the product?
I haven't come across anything I dislike.
What problems is the product solving and how is that benefiting you?
It was hard to continue to login to each social media account and post. Having one platform has solved that problem. It also helps with replying to reviews!
Good for high-level planning
What do you like best about the product?
Soci is a great dashboard for long-term content planning. It allows me to easily track all my social media channels simultaneously and measure what content works best where and when.
What do you dislike about the product?
My company requires templated images for posts. I'd like to be able to upload my own design and be able to use it for my posts without recreating it each time.
What problems is the product solving and how is that benefiting you?
Soci shows me what our corporate team has planned so we can adjust our schedule and content accordingly.
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