SOCi Platform
SOCi Inc.Reviews from AWS customer
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3,586 reviews
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Easy to use!
What do you like best about the product?
I love the scheduler! It makes posting at peak times/spaced out a breeze.
What do you dislike about the product?
I would love to see stories implimented!
What problems is the product solving and how is that benefiting you?
Soci is giving us time back in our day to focus on face to face interactions vs manually managing content!
Love the automation - it takes ALL the admin off my plate!
What do you like best about the product?
I love the automation - it takes so ALL the admin off my plate!
What do you dislike about the product?
I have no concerns, it's been a smooth experience from the start and I haven't had to lift a finger!
What problems is the product solving and how is that benefiting you?
It allows me to present a consistent social media presence on LinkedIn and generate activity on my LI profile
website is very friendly
What do you like best about the product?
Help us to communicate with our residents and share our events on social media ease of use
What do you dislike about the product?
I used soci frecuently to post my resident events on social media and I asked the residents if they see the invitation and the answer is usually no
What problems is the product solving and how is that benefiting you?
creating a conection with our residents
Soci is very helpful!
What do you like best about the product?
I like using the Soci platform because it allows me to schedule posts to my own convience. My favorite feature is the "library" feature because I can see suggested posts based on Themes or Holidays.
What do you dislike about the product?
Using the Ad feature can be tricky because sometimes when running "Hiring Ads" they get denied by Facebook because that falls under a "Special Ad" category. I would like to be able to toggle or edit the suggested Ads on Soci
What problems is the product solving and how is that benefiting you?
Soci allows me to schedule posts for various dates which helps me focus on other job responsibilities.
Posts are great but not personalized nor targeted enough.
What do you like best about the product?
I love that SoCi can easily schedule posts on our behalf. It is a powerful tool to have at our disposal. I love being able to manage socials all from one space.
What do you dislike about the product?
I feel that the rep on our account was not very helpful at first. She says our emails were going to spam, but we had sent so many. It would have been great if these emails had been caught sooner in order to have more posts scheduled. Another thing is that I don't feel the posts are personalized enough. I suppose that it's hard to understand the market we are in, epecially given that our business model is very unique. But it would be amazing if the posts weren't simply stock images and a general caption.
What problems is the product solving and how is that benefiting you?
Posting for all our properties, saving us time
Difficult to navigate and no different than going directly to my social media platform
What do you like best about the product?
Scheduling posts in advance is what is helpful
What do you dislike about the product?
Difficult to learn to navigate is what I dislike most
What problems is the product solving and how is that benefiting you?
It's not solving any problems, I'm using it because I HAVE to pay for it anyway through neighborly so I might as well but I sometimes go directly to my social media platforms to post
Very helpful platform!
What do you like best about the product?
I like how it has everything in one place, picture library, stats, calendar etc.
What do you dislike about the product?
If a suggested post is not scheduled, it disappears. I wish it would not go away in case I want to use it at a different time.
What problems is the product solving and how is that benefiting you?
It allows scheduling posts for multiple platforms in advance, which is the main use.
Valuable Service
What do you like best about the product?
How east it is to use the software, customer support and tech writer
What do you dislike about the product?
Reporting is not in real time and not all social media are included in reviews
What problems is the product solving and how is that benefiting you?
They help us track and monitor our social media reviews and save time
Everything you need all in one place.
What do you like best about the product?
THe Social Team is super helpful when it comes to making sure we are aware of how to use the software and customer services is always phenomenal. I love that everything is in one place to help manage our platforms.
What do you dislike about the product?
Wish we could schedule instagram stories.
What problems is the product solving and how is that benefiting you?
SEO, social media management and reputation management
SOCI patform
What do you like best about the product?
User friendly, easy to use, ease of integration.
What do you dislike about the product?
Data representation can be better. It has to include imprints from social media and segregate them for business promotion.
What problems is the product solving and how is that benefiting you?
Ease of reviewing comments and managing social media coverage.
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