SOCi Platform
SOCi Inc.Reviews from AWS customer
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SOCi is an easy to use platform for your social media needs!
What do you like best about the product?
Creating social media posts is super simple and it's great that Canva is integrated with it. The customer support team is also helpful and get back to my questions very quickly. We love being able to see all of our reviews in one place, too.
What do you dislike about the product?
Only downfall is that there are so many things that SOCi can be used for and sometimes it's hard to keep them all straight or feel competence in all of the areas. But that's a personal problem!
What problems is the product solving and how is that benefiting you?
SOCi tells us when we have a Google review which is super helpful!
Easy to Use
What do you like best about the product?
Easy to set and forget. Integration with social media is easy.
What do you dislike about the product?
if you don't add a mix of personalized posts it can make your feed look spammy
What problems is the product solving and how is that benefiting you?
don't always have time to think about social media
Makes life so much easier
What do you like best about the product?
I love that SOCi brings multiple platforms together in one place. I can accomplish so many things without having to log onto multiple platforms and sites to respond to reviews, post to FB, review analytics, etc.
What do you dislike about the product?
The only thing I would change is the layout of the dashboard and the lack of differientiation between the menus and programs.
What problems is the product solving and how is that benefiting you?
SOCi provides a clearer awareness of our online reputation and provides the tools to manage such.
Easy to use & navigate
What do you like best about the product?
Easy to understand and maneauvur through Dashboard. Easy to input information as well as seperate different pages by groups, districts, categories etc.
Customer Support is smooth and the CS FAQ is very informative. SOCI team is responsive and easy to communicate with!
Customer Support is smooth and the CS FAQ is very informative. SOCI team is responsive and easy to communicate with!
What do you dislike about the product?
Our company has just onboarded SOCI a couple months ago -no downsides so far!
What problems is the product solving and how is that benefiting you?
SOCI is helping with creating and building our local pages, Facebook Location Pages, keeping restaurant information such as hours, locations, amenities consistent across all platforms and 3PD websites, and answering reviews with the correct responses in a timely manner.
soci is pretty good
What do you like best about the product?
I like how easy it is to understand, and how helpful it can be when just starting your bussiness.
What do you dislike about the product?
I dont like how all the post are very automated and are copied amoungst my colluges at the same time and days.
What problems is the product solving and how is that benefiting you?
it is helping me with my time managment and taking the stress of consistanly posting.
SOCI is awesome and great for social media topics.
What do you like best about the product?
The automation and number of features..Great tool!
What do you dislike about the product?
Love everything...sometimes I have to reconnect my links.
What problems is the product solving and how is that benefiting you?
Contacts with my sphere..
Great company
What do you like best about the product?
Helps with our social media marketing. Flawless.
What do you dislike about the product?
Nothing. There's really nothing to point at.
What problems is the product solving and how is that benefiting you?
Posts are scheduled flawlessly and we don't have to keep checking.
Love Soci
What do you like best about the product?
I like using Soci because it allows me toplan a full month of social media content across facebook, instagram and google all in one place. Its convenient and efficient!
What do you dislike about the product?
There is nothing I dislike about soci ...
What problems is the product solving and how is that benefiting you?
The problem it solves is I can manage and complete my full schedule of content on soci for the full month.
Reviews
What do you like best about the product?
the lifetime analytics. Social media platforms usually only let you go back as far as 3 months. being able to go back and look at reviews from years ago and pull that data is very helpful. The GMB verification help has also been something we are very grateful for.
What do you dislike about the product?
We've had a lot of turnover with our POC. Our last one also never seemed to remember things about our company and relationship with SOCi.
What problems is the product solving and how is that benefiting you?
Responding to reviews on multiple different listings.
Disappointed with Integrations
What do you like best about the product?
I don't know I can't use it because it won't connect with my profiles and I've reached out to get help with this but after weeks I still can't use this program and it's frusrtating because I am paying to be able to use it.
What do you dislike about the product?
I don't know... I can't use it to tell you.
What problems is the product solving and how is that benefiting you?
Its supposed to be helping me schedule postings through Farmers website, and let me check usage, and reviews and I can't access anything. I was super excited about this transition and have been super disappointed.
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