SOCi Platform
SOCi Inc.Reviews from AWS customer
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Keep track of your social
What do you like best about the product?
Easy to use. Makes keeping track of your social accounts easy by keeping everything in one place instead of having to track stats individually with each platform. You can schedule posts in SOCi up to a month in advance.
What do you dislike about the product?
Sometimes it gets the tenor of comments wrong but it's easy to override and reclassify. It would be nice to have an extended calendar for scheduling posts futher out.
What problems is the product solving and how is that benefiting you?
SOCi keeps everything in one place making it easy to track SEO and target audience.
Easy, Needs Some Additional Features
What do you like best about the product?
Soci is helpful for creating batch posts, across channels and scheduling them. It makes it easy to take a couple of hours and plan out the month.
What do you dislike about the product?
The analytics view doesn't display all of the information I would like to see. The views are also a bit wonky and you have to click through multiple sections to see posts. Posts don't show a preview display of how it will look once it is published on the platform.
What problems is the product solving and how is that benefiting you?
Soci is helping us publish posts in batches across platforms.
It is a one stop shop for everything social media
What do you like best about the product?
I can submit to multiple platforms at the same time. I've never really needed customer support because i have not had an issue that needs additional help. It is so easy to use.
What do you dislike about the product?
There is nothing I dislike about SOCi; I have no suggestions for improvement.
What problems is the product solving and how is that benefiting you?
It saves me time from having to manage multiple platforms which I would not have time to do.
SOCi is easy to use.
What do you like best about the product?
I appreciate the graphs and charts. Provide clear and interesting views. That along with the social post scheduler. Super easy and a time saver for me.
What do you dislike about the product?
Seems to disconnect frequently with my Google Buisness page and struggles to reconnect.
What problems is the product solving and how is that benefiting you?
Saves time as it connects to multiple social platforms and easy to tailor the delivery and timing.
Soci makes social media posts easy.
What do you like best about the product?
Soci can post to multiple social media platforms in with the click of a button. Plus, posts can be scheduled in advance.
What do you dislike about the product?
Links to platforms sometimes break and have to be re-established.
What problems is the product solving and how is that benefiting you?
Soci allows me to reach more people with ease. By posting on multiple platforms, customers of all stripes hear about our company.
Everything I need for my Social Media!
What do you like best about the product?
This is so helpful for scheduling posts. My favorite part is how I get a notification whenever someone makes a review on any of my socials so that I can quickly respond to them.
What do you dislike about the product?
If you are managing multiple locations with similar names, it can be easy to make a mistake and post on the wrong timeline.
What problems is the product solving and how is that benefiting you?
Responding quickly to reviews!!
SOCi is a great platform that is constantly adding new features
What do you like best about the product?
I love that SOCi is constantly adding new products and they are a thought leader in the franchise space. It's also easy to use for adding multiple locations and location groups.
What do you dislike about the product?
A few improvements I would make:
- listings tracking is not great, localized, or always accurate. needs better reporting
- wish we could solicit reviews in some way
- the GBP posting is not as powerful as it could be like through local viking
- listings tracking is not great, localized, or always accurate. needs better reporting
- wish we could solicit reviews in some way
- the GBP posting is not as powerful as it could be like through local viking
What problems is the product solving and how is that benefiting you?
Social postings for location in mass
Chat bot that is smart and user friendly
Listings solutions for locations
Chat bot that is smart and user friendly
Listings solutions for locations
Very intuitice and easy to use interface makes it easy.
What do you like best about the product?
The ease of use to responding to reviews
What do you dislike about the product?
Could use a better differentiation of responses that doesn't seem so robotic.
What problems is the product solving and how is that benefiting you?
SOCi is making it easy to establish a connection between the customer and the company when it comes to reviews and feedback.
I have been using SOCi for publishing business social media content.
What do you like best about the product?
I have been using SOCi for publishing business social media content, and I find it quite effective and user-friendly. Its intuitive interface makes managing multiple accounts a breeze, and the AI responsiveness ensures that posts are optimized for engagement. Additionally, the alerts for interactions help me stay on top of customer engagement in real-time.
What do you dislike about the product?
However, I find it difficult to fully understand the effectiveness of the ads within the region in which I'm operating. It would be useful if the program provided recommendations on the target audience based on the region and offered a more effective pathway moving forward.
What problems is the product solving and how is that benefiting you?
SOCi allows me to concentrate on specific targeting of social media while maintaining constant ads in multiple SM plarform
Super easy to use!
What do you like best about the product?
I love the Calendar for future posts! Super easy!
What do you dislike about the product?
I would like to have a way for my stylists upload their own pictures directly.
What problems is the product solving and how is that benefiting you?
Soci is helping me organize our social media posts and ensure we are posting daily.
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