SOCi Platform
SOCi Inc.Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
3,992 reviews
from
External reviews are not included in the AWS star rating for the product.
Great user experience
What do you like best about the product?
The most helpful aspect of SOCi is its ease of use. I personally manage 71 different Facebook pages and counting and it's so easy to keep everything in order on a daily basis. In addition to a solid social media management platform, we also use SOCi to manage our dozens of online listings, spend ad dollars online, and keep track of our reporting — and SOCi makes it all so easy. Our customer success manager, Alex, is incredibly smart and well-versed in the platform, and provides regular updates on our strategy and best practices. I even consider him part of our team with how much help he provides. If you're looking for a platform that does it all, SOCi is it!
What do you dislike about the product?
SOCi offers a la carte pricing, so anytime we add a new property, we pay for it. Other platforms I've used allow an unlimited number of accounts. Additionally, any time there's an update rolled out, that usually comes with an extra cost as well. I'd like for them to provide regular updates at no cost to the customer, but those don't come too often.
What problems is the product solving and how is that benefiting you?
As a social media team of one, I have a lot of moving parts that I need to keep organized. SOCi does that for me, allowing me a bird's eye view of our locations and making sure I'm sharing to each one on a regular basis. The listings managment is also a huge time-saver for our company as we can do one update that gets pushed to dozens of places. Lastly, I believe that SOCi is crucial to our SEO placement, and I'm continually impressed with our customer success manager, Alex, and his insight into how we can do things more efficiently.
Best Social Media Scheduling Tool
What do you like best about the product?
I love how SOCi is easy to use and how easy it allows our properties to centralize their social media. I can easily manage over 100 social media accounts with SOCi's amazing features!
What do you dislike about the product?
There can be glitches that happen within the software pretty frequently. However, SOCi's support team is great about providing updates when issues are resolved.
What problems is the product solving and how is that benefiting you?
SOCi is helping our company to easily centralize our social media strategy. We can schedule content across over 100 different property's social media pages. SOCi's tools make it easier and easier to schedule content with each new feature. SOCi also helps us easily manage our reputation and reviews and keep a high response rate.
Very user friendly
What do you like best about the product?
I like that I can schedule my posts and they automatically post
What do you dislike about the product?
I would like to see more content to choose from.
What problems is the product solving and how is that benefiting you?
Our social media content
Easy to use, one place dashboard
What do you like best about the product?
It's very user friendly and easy to select and edit posts. Love being able to respond to all inquiries in one spot.
What do you dislike about the product?
Nothing so far. Set up was easy and everything runs as expected.
What problems is the product solving and how is that benefiting you?
NA
Great for Scheduling, Not Intuitive
What do you like best about the product?
I really appreciate the many features that SOCi has to offer like the post scheduling across multiple platforms, the stored library of pictures, stored posts that you have made and more.
What do you dislike about the product?
I dislike that SOCi is rather unintuitive. I am pretty tech saavy and it is a little difficult to navigate.
What problems is the product solving and how is that benefiting you?
SOCi makes is very easy to schedule posts across multiple pages and platforms. It also is nice to be able to sit down and schedule posts at one time for a month at a time. Our organization is able to create images, store them in SOCi then have a bank of images to pull from for posting.
Soci is a great way to mange Social media on your company sites
What do you like best about the product?
It is a dashboard to all and a valuable tool
What do you dislike about the product?
I can honestly say i don't have any dislikes
What problems is the product solving and how is that benefiting you?
Adding more platforms to their service
Soci helps my social soar
What do you like best about the product?
I love that when I am busy, with two pre teen boys, well one teen one pre. Anyways, I like that i can set things up ahead of time and that there is someone always there to help, even though for a bit there it did not seem like I was trying. I had an issue with scammers had to change passwords, however it was locked in my home office computer! This system has been such a life saver for me !!!
What do you dislike about the product?
I did not understand how to use it at first! However, learning the systems here and through this journey so far, has been alot of fun for me, and giving me alot to look forward to. I can never thank the team behind me enough!!!!
What problems is the product solving and how is that benefiting you?
It's highly helping me ith my time right at the moment, due to health issues!
user-friendly
What do you like best about the product?
It is user-friendly. Doesn't take long for it to sync up to other platforms
What do you dislike about the product?
Not many negatives to say about platform.
What problems is the product solving and how is that benefiting you?
Ease of updating hours
Pretty cool
What do you like best about the product?
SOCi is very help to chart all social media and to have something to present to my boss.
What do you dislike about the product?
Occassionally I find it SOCi confusing; such as I am in one field and need to navigate another.
What problems is the product solving and how is that benefiting you?
I am not sure we had any problems, however, we were guessing on some of our social networking and now we have more concrete data.
Efficient and Fun
What do you like best about the product?
Helps you with understanding how different posts are received and handled, very easy to use, was able to start using this product immediately with my social media activities
What do you dislike about the product?
Only covers the FB posts at this time, not seeing many numbers on Instagram and LinkedIn as much as on FB
What problems is the product solving and how is that benefiting you?
Helping me engage with base and also distribute posts among many different platforms
showing 1,881 - 1,890