SOCi Platform
SOCi Inc.Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
4,033 reviews
from
External reviews are not included in the AWS star rating for the product.
User-Friendly Platform
What do you like best about the product?
SOCi's dashboard is a one-stop shop. Getting products added is easy, and the support you receive sets the bar high. Since it's real-time data, it's the perfect platform to managing all things social.
What do you dislike about the product?
The only downside to SOCi is not being able to go live from the dashboard, and record TikTok's.
What problems is the product solving and how is that benefiting you?
SOCi provides a one-stop shop for our 90+ properties. We can easily and fluidly manage all social platforms, reviews, etc.
Absolutely Love Soci
What do you like best about the product?
My review has not changed over the 4 years using Soci. I absolutely love this software and cannot manage my multiple platforms without it. I love the ability to preschedule posts and the ability to respond to comments/reviews right in the app on my phone. I am not tech-savvy, but the program is simple to use. I no longer worry about forgetting to post content with the calendar scheduler. I recently added TikTok to our Soci account. It is so convenient to schedule posts and respond to comments. This is the best social media manager on the planet.
What do you dislike about the product?
I cannot think of anything that I do not like about the program.
What problems is the product solving and how is that benefiting you?
I can preschedule the social media posts on several platforms at once which saves me so much time.
Easy to use!
What do you like best about the product?
The ease of posting between platforms is extremely convenient.
What do you dislike about the product?
Personally, I wish I knew how to utilize the various tabs and understand the data more.
What problems is the product solving and how is that benefiting you?
Saves time when posting to multiple platforms instead of logging into each one individually.
Efficient for Reviews and Listings, Minor Update Hiccups
What do you like best about the product?
I use SOCi for listings, reviews, and social postings across multiple locations. Responding to reviews is extremely efficient with SOCi, and it helps me keep my online listings information accurate. I also find it easy to post to all social platforms for all locations. The reviews and listings are the best features for me, providing essential tools to manage everything as the Director of Marketing for over 70 locations. Even though the initial setup took some time, the onboarding pains were worth it.
What do you dislike about the product?
I have issues with errors in listings, particularly with Apple Business Connect and Yelp, where information does not update as it should and these platforms don't accept the updates.
What problems is the product solving and how is that benefiting you?
SOCi makes responding to reviews efficient, keeps listings accurate, and simplifies social posting for all my locations.
Lot to love!
What do you like best about the product?
One-stop shop for all things social - this really helps to make sure we're responding to reviews, comments, etc.
What do you dislike about the product?
My only real negative is the look and feel. Feels very 1990 Microsoft.
What problems is the product solving and how is that benefiting you?
Social media mgmt
Easy to use software for managing multiple social media accounts
What do you like best about the product?
I love that I can manage multiple accounts across multiple platforms and cross post content with ease. I love that I see the metrics of how different content performs.
What do you dislike about the product?
There is nothing I dislike about SOCi so far.
What problems is the product solving and how is that benefiting you?
I can schedule content and it doesn't *look* like scheduled posts. We are able to post the same images, videos, ads across multiple accounts and platforms without the time and effort of going into each account individiually.
Good but needs some work!
What do you like best about the product?
I like that the platform is something that the entire team/company can use and work together on. I really like the library feature for organization and that I can use pre-made templates that our Rep creates. Customer support has also always been wonderful.
What do you dislike about the product?
The app is annoying to sign into- I wish I could save my login info. It's hard to post things to instagram and FB at the same time as the photos have to be different formats. Overall, the layout of the site could make a bit more sense.
What problems is the product solving and how is that benefiting you?
I can have all my social media platforms in one place! Makes it easier to use and keep track of when/where I've created posts. Our company does not allow for accounts to be personally run with logins to the platforms so SOCi is important.
Great place to post all in one and review/respond to reviews
What do you like best about the product?
Easy to schedule and post for social media and easy to track reviews.
What do you dislike about the product?
Reporting, don't find it useful when reviewing.
What problems is the product solving and how is that benefiting you?
Being able to respond to any all reviews we receive in one location, is amazing.
SOCI makes posting on social media simple!
What do you like best about the product?
Saves time. When you use SOCI it helps you to post on multiple platforms all at once. Which makes life easy! They also have customer support that you can contact at anytime!
What do you dislike about the product?
Sometimes images that look good on facebook don't always look good on Instagram.
What problems is the product solving and how is that benefiting you?
Saves time. Makes it easy to post on multiple social media accounts so you don't have to to post on every single one seperatley.
Helpful tool for Social Media Marketing
What do you like best about the product?
I like that it can post to multiple platforms of social media and generates content automatically.
What do you dislike about the product?
There is a limited amount materials to use to create social media posts on my own, also some social media platforms don't optimize posts that come through 3rd party platforms like these.
What problems is the product solving and how is that benefiting you?
It helps diversify my social media post and makes posting to multiple platforms easier. It saves me a lot of time!
showing 1,881 - 1,890