SOCi Platform
SOCi Inc.Reviews from AWS customer
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Amazing platform that makes social media tasks SO much easier!
What do you like best about the product?
The ease of use. I love being able to schedule my posts well ahead of time and not having to worry about it daily. I use it every day to monitor messages, engagement, and to see what is available for future posting.
What do you dislike about the product?
Nothing! I really do like all of it. The only thing I would like to see improved is when we get a SPAM type of message or engagement, it immediately posts as negative or neutral, which affects the overall meter. I am able to manually change it but that is the only downside.
What problems is the product solving and how is that benefiting you?
SOCi keeps me from having to post to my social media platforms individually. It also helps me post to both of my locations at one time, which saves me a ton of time.
Mostly love it
What do you like best about the product?
Easy scheduling tool makes pre-planning a breeze. Having the libraries of images is also very helpful.
What do you dislike about the product?
Cannot tag/@ people who we are connected with. For example, if I post on FB about another business that has helped us, I can include their web link, but I can't add "@businessname" to make sure they see the post. This impacts FB, IG, and LinkedIn.
What problems is the product solving and how is that benefiting you?
Cross posting takes time that SOCi minimizes. Better than logging into and managing posts on all platforms.
Useful Social Media Content
What do you like best about the product?
They are concise and consistently posting relevant content.
What do you dislike about the product?
Some of the hashtags aren't relevant. Too may hashtags sometimes.
What problems is the product solving and how is that benefiting you?
Persistently posting on my social media. I often don't have time to do this on my own.
Easy to use
What do you like best about the product?
I love that everything is in one place. All platforms, messages, reviews, EVERYTHING!
What do you dislike about the product?
I have issues boosting posts on Facebook
What problems is the product solving and how is that benefiting you?
Time management. Having everything in 1 places saves time
Huge time saver for those with limited staff
What do you like best about the product?
Soci gives you the ability to plan your social media marketing months in advance. This frees up your time to focus on other areas of the business.
What do you dislike about the product?
We haven't had anything to report that we didn't like about SOCI
What problems is the product solving and how is that benefiting you?
SOCI has given me time back day to day to focus on other tasks.
User friendly, residents love the engagement!
What do you like best about the product?
It is super easy to navigate. Our residents love the content we can create via soci and share to all our socials.
What do you dislike about the product?
Not a single negative comes to mind for me.
What problems is the product solving and how is that benefiting you?
Being able to schedule content ahead of time to post on it own is brilliant!
SOCi makes things much easier
What do you like best about the product?
I like that I can access multiple platforms with a single login. It makes responding to customer reviews a breeze.
What do you dislike about the product?
I do not have any compliants about SOCi.
What problems is the product solving and how is that benefiting you?
SOCi puts all of our social media and online reputation management in one place.
a bit clumsy
What do you like best about the product?
Options for library/social posts are great
What do you dislike about the product?
technical issues trying to link accounts, gets a little confusing if you are not familiar with soci
What problems is the product solving and how is that benefiting you?
nothing so far
Responsiveness needs improvement but the platform is solid.
What do you like best about the product?
Their analytics and ability to control their social posting tools.
What do you dislike about the product?
Their responsiveness and timing for implementing one of our properties.
What problems is the product solving and how is that benefiting you?
Communication needs improving.
Hard to navigate
What do you like best about the product?
I like that I can post on multiple websites at once.
What do you dislike about the product?
It's not easy to navigate to the social media calendar.
What problems is the product solving and how is that benefiting you?
Multi-post
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