SOCi Platform
SOCi Inc.Reviews from AWS customer
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SOCI Review
What do you like best about the product?
It's user friendly and fun to navigate daily.
What do you dislike about the product?
When responding to reviews, the page does not always update automatically.
What problems is the product solving and how is that benefiting you?
We are able to engage with our residents regularly.
Great and Effective Advertisement
What do you like best about the product?
Soci is advertisement that allows me to be creative and have fun while doing it. Also really easy to use.
What do you dislike about the product?
I must login to Canva to get the images.
What problems is the product solving and how is that benefiting you?
Soci makes it easy to be creative and post on multiple accounts.
Best Product to manage Social Media EVER!!!
What do you like best about the product?
I love Soci because it is user friendly and offers multi site posting with the touch of a button. It is easy to track postings, change material and see which sites get the most return. Whether you are a pro at marketing or just getting started, this program takes care of all the hassles for you and gives you more time for networkig as opposed to spending hours created posts for each site individually. I have used this program in every site I have managed and it works as well for my 600 unit site as it did for my 150 unit site. Definately worth the small monthly fee.
What do you dislike about the product?
I have not experienced any issues with Soci that would be considered unsatisfactory.
What problems is the product solving and how is that benefiting you?
SMM use to take hours of our day creating, posting, adjusting, trying to figure out the sizes and content for each site and so on. Now that we have implemented SOCI, we can post across multiple sites without pause and schedule out as far as needed, which allows more time to network in our local community and connect with our residents. This has been a great asset to my team for time management and the partnering with Canva has really changed the game with content.
Decent software with a sloppy sales, onboarding, and training workflow.
What do you like best about the product?
The actual software design is good. We have been able to handle a large portfolio of accounts with limited issues once the frustration of initial onboarding was completed.
What do you dislike about the product?
Their sales team made assurances to get us to contract that were simply not true (promising features that were only avialable in a different product we wernt considering.) After we signed, onboarding and support was like walking into a slowly advancing brick wall.
It was very difficult to coordinate with their technical team as they frequently disregarded our communications by asking for social accounts we don't possess.
Finally, we sent an angry letter that was going to shut down our business arrangement, and suddenly we are getting real attention and support. We will see how long it lasts.
It was very difficult to coordinate with their technical team as they frequently disregarded our communications by asking for social accounts we don't possess.
Finally, we sent an angry letter that was going to shut down our business arrangement, and suddenly we are getting real attention and support. We will see how long it lasts.
What problems is the product solving and how is that benefiting you?
Helping us consolidate review responses and approve social posts from around the country.
Great Social Media Tool
What do you like best about the product?
I like the ability to schedule my post..
What do you dislike about the product?
Relinking to accounts happens too often..
What problems is the product solving and how is that benefiting you?
I have more time in my day for other task
SoCi is AMAZING
What do you like best about the product?
I love that it is easy to schedule social media posts for an entire month at a time. I use it almost every singe day. I love the AI responses for reviews as well. Using this program has been of strategic importance & has delivered organization to our organization & customers. SoCi is a game changer!
What do you dislike about the product?
I havn't found any cons to SoCi yet. I overall love everything you can do in SoCi.
What problems is the product solving and how is that benefiting you?
Right now I have not had any problems with SoCi that need to be fixed.
Majorly Convenient and Easy
What do you like best about the product?
I enjoy the fact that I can schedule everything ahead of time, you can even link with Canva.
What do you dislike about the product?
Their posts are very generic but it beats days when I forget to post.
What problems is the product solving and how is that benefiting you?
Time Management is the biggest perk. Its one less thing to do.
Great tool to manage reviews for multiple sites
What do you like best about the product?
Dashboard is very easy to navigate and it's easy to identify reviews that have not been responded to.
What do you dislike about the product?
I really dont have anything to report that i dislike.
What problems is the product solving and how is that benefiting you?
Online review notifications and repsonse is simplified.
Easy to Use
What do you like best about the product?
Helps to schedule all social events for the month at once.
What do you dislike about the product?
I like everything about Soci. What's not to like?
What problems is the product solving and how is that benefiting you?
Loving the A I generated responses to reviews.
Love it! Super easy to use
What do you like best about the product?
Easy scheduling for social media content. It allows me to free up my day and manage my time appropriately since I wear many hats as a manager.
What do you dislike about the product?
N/A. It is a great way to post and manage content and reviews!
What problems is the product solving and how is that benefiting you?
Planning ahead and paying attention to our reputation score. It benefits business big time.
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