SOCi Platform
SOCi Inc.Reviews from AWS customer
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Easy to use and the support from SOCi is what makes the experience
What do you like best about the product?
The support team. Hands down the team is attentive and meets my needs and questions. The platform is great and easy to understand from a social media managers perspective. Since launching SOCi to our 100+ franchise system last year, we have not run into any large issues with the system.
What do you dislike about the product?
I wish the platform could allow for mass deletion of accidental posts. We have run into an issue of when a post is mass published to all accounts, we are unable to delete them as easy as facebook. It requeires us to go into each Instagram account and delete manually which can be quite the roadblock. Another thing we would love to have is the ability to post stories on facebook.
Lastly, we love a bit of friendly competition and it would be great to have the dashboard show the top 5 performing accounts (not groups) so all our franchisees can become motivated to outperform.
Lastly, we love a bit of friendly competition and it would be great to have the dashboard show the top 5 performing accounts (not groups) so all our franchisees can become motivated to outperform.
What problems is the product solving and how is that benefiting you?
Our franchise previoulsy struggled with posting to all 100+ of our franchise locations and thier various social media platforms which made it hard for corporate to execute national camapigns on their behalf. With SOCi, we are able to post to all locations and even group them into special groups to make thier social media more deatiled to what they offer. Another way SOCi has helped our system is having the online video training available to all users. Our marketing team has downloaded several of these videos to have on hand and share with any locations that have common SOCi questions. This saves our team a lot of time and we apprecaiet the ease.
Incredibly Helpful!
What do you like best about the product?
Being a Property Manager at a very busy property, sometimes the last thing on my mind is social media. With SoCi, I can always count on routine posts but being able to upload my own for special events, makes it extremely helpful for our property!
What do you dislike about the product?
I do see some posts that are not related to our property or local town. I'd like to see some variety with the local area and seasons.
What problems is the product solving and how is that benefiting you?
Keeping up with daily/weekly social media posts.
SOCi UX
What do you like best about the product?
The platform houses the key metrics and publishing features.
What do you dislike about the product?
The overall UX could use some enhacing such as being able to answer direct messages, preview images sent via direct message, "liking" comments.
What problems is the product solving and how is that benefiting you?
Content scheduling.
amazing!
What do you like best about the product?
Soci is super user friendly ! It helps out alot with meeting our social media requirments. Love the new Soci Go app, makes posting super quick and easy.
What do you dislike about the product?
Sometimes post fail due to a large file size, that would be my only complaint.
What problems is the product solving and how is that benefiting you?
Helps reach more prospects. Takes off some of the work load by assiting with posting after hours.
Still figuring it out but seems like a great tool
What do you like best about the product?
I think it's great to have soci post for me because it takes the work out of having to come up with Content every day
What do you dislike about the product?
It's a little confusing to navigate but I'm getting used to it
What problems is the product solving and how is that benefiting you?
It makes posting to social media so easy
Relatively easy to use
What do you like best about the product?
I like how it works with Facebook to make posting easy.
What do you dislike about the product?
Updating my page is a bit confusing, however support has been helpful.
What problems is the product solving and how is that benefiting you?
Being able to schedule out social media posts to make everything easier.
Not as easy to navigate
What do you like best about the product?
All socials in one place and easy to post across all platforms
What do you dislike about the product?
Could be easier to navigate and we don't have videos to upload
What problems is the product solving and how is that benefiting you?
Makes my life easier and saves time
Well Thought Out and Stunning Photo Captures
What do you like best about the product?
I love the fact that I do not have to worry about what gets put out by SOCI for my travel business. The integration between Facebook, Instagram, X, and LinkedIn; make it easy for me to stand out. I can also add the content to my personal social media pages as well as other social media avenues. I also love the content that is provided which is so important to stand out. SOCI adds content on a regular basis which makes it easy for my clients and potential clients to see.
What do you dislike about the product?
I would like it to be easier to repost things as a sharing option in FaceBook, rather than cutting and pasting which makes it more time consuming.
What problems is the product solving and how is that benefiting you?
Allowing me to focus on building my business.
Easy to use and setup social posting platform with many addons
What do you like best about the product?
It was very easy to use after the initial traning plus thye have many resources like the online university with many videos to watch. Overall the system is user friendly and the interface is simple to access. Integration was very simple and the promps were just enough to get to you connected fast.
What do you dislike about the product?
Only upgrade would be an additional user level like "client" besides the Admin and Manager ones and maybe a way to post to Facebook Stories and Reels.
What problems is the product solving and how is that benefiting you?
All under one location, easy for the executive team to get a quick overview of what is sheduled and run quick reports without having to wait for the social team reports.
Easy to use and explain to the other!
What do you like best about the product?
It is easy to use for the first timers like myself and easy to navigate.
What do you dislike about the product?
Nothing really, it really explains itself as I go through it.
What problems is the product solving and how is that benefiting you?
Helping our franchisees post things faster and easier.
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