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SOCi Platform

SOCi Inc.

Reviews from AWS customer

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External reviews

3,579 reviews
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External reviews are not included in the AWS star rating for the product.


    anna f.

One dashboard for all ratings and reviews and responses

  • November 10, 2023
  • Review provided by G2

What do you like best about the product?
that it is ONE central place to go to for responding to all reviews and updating business information for multiple locations
What do you dislike about the product?
it is SUPER slow to load for me so sometimes it takes a long time for the pages to load
What problems is the product solving and how is that benefiting you?
not having to go to multiple different websites and platforms and programs - it is all centralized into one place


    Blake B.

Easy to use and great Customer Service

  • November 10, 2023
  • Review provided by G2

What do you like best about the product?
Seamless experience for on site teams use
What do you dislike about the product?
Peak times could be better analyzed by team
What problems is the product solving and how is that benefiting you?
Content portofolio wide


    Real Estate

An incredibly useful and integrative tool.

  • November 10, 2023
  • Review provided by G2

What do you like best about the product?
I love being able to schedule posts across all social media platforms from one space. Having access to all of my inboxes and being able to respond from one place is also super helpful. I love that you can customize posts to fit different social medias as well as the time periods you can schedule posts in.
What do you dislike about the product?
I wish that it was easier to tag people in posts from SOCi. I feel like I can't tag people unless I am making the post on the designated social media, which limits how often I can use SOCi for making unique social media posts.
What problems is the product solving and how is that benefiting you?
SOCi makes it easy for me to schedule all of my social media posts, view my marketing calendar, see responses to my posts, reviews, and other inbox messages across all platforms, and makes it easy to see everything about my social medias in one place.


    Consulting

Maximizing the power of social media with SOCI.

  • November 10, 2023
  • Review provided by G2

What do you like best about the product?
Once we create our content we can schedule the releases, track the response rates and based on the feedback, determine the impact of our messaging. Real time feedback which has been extremely benefitial in evolving our social media strategies.
What do you dislike about the product?
As a benefactor, I see no downsides. If there are any, I have not experienced any nor have they had any negative impact on my social media personna.
What problems is the product solving and how is that benefiting you?
I don't have to be a social media expert nor invest the time to keep current with all of the changes and enhancements to maximize its potential. We create our message and the rest is handled by SOCI. We want to tell as many people as possible what we do and how we can assist them in exploring business ownership as an alternative to conventional employment and investment options. SOCI is our social media voice and administration provider.


    Kim L.

Helpful for my business!

  • November 10, 2023
  • Review provided by G2

What do you like best about the product?
Makes my life easier by posting regularly to my business social media account so I don't have to!
What do you dislike about the product?
Nothing! Everything is good, no complaints!
What problems is the product solving and how is that benefiting you?
Time saver!


    Russell B.

Great tool for managing my social media contacts and plans, helps plan out strategy days in advance.

  • November 10, 2023
  • Review provided by G2

What do you like best about the product?
Being able to schedule my posts and to show the amount of activity each post is generating.
What do you dislike about the product?
Would like to see better integration with the other tools we are using like Broadly to manage our reviews and impact. We also use LocaliQ for our Google generation and would like to see that more integrated, again to make it easier to manage overall planning. Not sure where the SOCi score is derviced and it doesn't give any advice on how to improve it or whether you should worry about it.
What problems is the product solving and how is that benefiting you?
Scheduling my posts on Facebook. Would like to set up integration with Google and Instagram and be able to post simultaneously across all platforms.


    Real Estate

Such a time saver!

  • November 10, 2023
  • Review provided by G2

What do you like best about the product?
Soci is incredibly helpful for business owners to grow their social media platform and not be on social media all day, you are able to pre-schedule multiple posts, respond to reviews and messages and so much more freeing up your time to do all the other important things for your business. Personally, I use Soci about 3 times a week to check up on all our social media and to ensure we are getting good feedback. As a plus, their customer support team is incredibly responsive if you have any issues with the implementation and integration process.
What do you dislike about the product?
I think they just need to work on the website a bit more and make a little more user friendly.
What problems is the product solving and how is that benefiting you?
It helps with time management so you are not spending all day trying to curate the perfect social media presence and frees up time.


    Jean M.

Great to have auto posts relevant to my buisness.

  • November 10, 2023
  • Review provided by G2

What do you like best about the product?
Auto posts done for me, makes it easy to use.
What do you dislike about the product?
Don't know exactly what will post on my Facebook account.
What problems is the product solving and how is that benefiting you?
It takes the pressure off of me finding relivant material to post on my social media platform.


    Emily F.

User Friendly

  • November 10, 2023
  • Review provided by G2

What do you like best about the product?
Scheduling future posts and being able to adjust and change them.
What do you dislike about the product?
I have not found any dislikes so far. So nothing to report.
What problems is the product solving and how is that benefiting you?
None at this time.


    Health, Wellness and Fitness

Very easy to use and great options

  • November 10, 2023
  • Review provided by G2

What do you like best about the product?
easy to use, informative, has great options, reaches 100's of clients
What do you dislike about the product?
cant post more then a certain amount.
surveys and they dont send you the rewards
What problems is the product solving and how is that benefiting you?
marketing, reaching clients