SOCi Platform
SOCi Inc.Reviews from AWS customer
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Decrease Response Time
What do you like best about the product?
The most helpful too is receiving an email immediately after someone has posted on social media. It has decrease our response time and increase sales and our online rating.
What do you dislike about the product?
I really dont believe there is a downside to getting instant and accurate information. It is a single point of contact for us to respond to all customers and non customers. We appreciate your support.
What problems is the product solving and how is that benefiting you?
The main thing SOCi does to help solve problems is it provides us a single point of contact for any feedback, reviews or messaging with our customers and future customers.
Reviewing Soci for $20 Amazon card
What do you like best about the product?
Ease of use and pre written responses...
What do you dislike about the product?
Unable to save written responses by myself to use with new reviews at later poing
What problems is the product solving and how is that benefiting you?
ALLOWING US TO RESPOND TO GOOGLE REVIEWS
Great Platform
What do you like best about the product?
I love having access to all my sites that I can set up posts in advance and set it and forget it.
What do you dislike about the product?
I don't have any dislikes at this time.It's good
What problems is the product solving and how is that benefiting you?
Able to set up all my posts and saves me time.
Makes managing multiple Social Media accounts super EASY!
What do you like best about the product?
I enjoy that you can schedule different posts on different platforms ahead of time. Or schedule the same post and not have to login to every single account in ordert to post. This saves me so much time. I dedicate one or two days a month to social media and not worry about posting anything until next month. I love it!
What do you dislike about the product?
The only issue I am having is posting videos. I would like to be able to upload videos of our property since that is what we are using it for. Ive tried several times and it always rejects my videos.
What problems is the product solving and how is that benefiting you?
It makes sure that we can stay on top of psoting every day which is required by our company. It makes us more productive and is less stressful than having to figure out what to post that very day.
Amazing automated response system
What do you like best about the product?
When working with the system you can auto generate responses saving time
What do you dislike about the product?
The interface takes a little time to get use to due to have detailed they break down the metrics
What problems is the product solving and how is that benefiting you?
Creates effective feedback without requiring a lot of user input
Love SoCi
What do you like best about the product?
The product meets our needs and helps solve the large portfolio issues we've been having with managing our social media channels. It's easy to use and very intuitive. The sales/onboarding team has been a pleasure to work with and very helpful.
What do you dislike about the product?
We could use some more direction in terms of best ways to roll out the product, but I don't really have any negative things to say about SoCi at the moment, since we are still rolling it out on some communities.
What problems is the product solving and how is that benefiting you?
We're using the SoCi social media platform and it solves our issue of staff not wanting to use their personal accounts to manage pages, or not having an account whatsoever.
SOCi is my BEST FRIEND
What do you like best about the product?
Love that it is a one stop shop for me. I manage multiple chapters for SCORE and each has multiple social media platforms. SOCI makes is so easy for me to post!
What do you dislike about the product?
Nothing! I think it is wonderful. Keep doing what you are doing!
What problems is the product solving and how is that benefiting you?
Helps me manage my time by allowing me to create posts that I can publish to multiple platforms at one time allowing me to spend more time being creative.
This consolidates everything in an easy to read platform.
What do you like best about the product?
It is super user friendly. Couldn't be more easy to use.
What do you dislike about the product?
I can't think of a downside to using Soci.
What problems is the product solving and how is that benefiting you?
I don't have to go searching for my reviews anymore. They all show up on my insights page.
Streamlined Social Media
What do you like best about the product?
It streamlines the social media process by allowing you to make just one post for multiple platforms which is very time savings and helps make sure you're getting the same message out across every platform you'd like to.
What do you dislike about the product?
It could be a little more user friendly at time, better access to data.
What problems is the product solving and how is that benefiting you?
Helping get the word out about our products, our business and analytics to show how many people we've accessed.
Easy to use
What do you like best about the product?
I use soci frequently for social media posting across multiple locations. It makes posting for all locations super easy and quick.
What do you dislike about the product?
I can not think of any downsides so far in using soci, it has been exponentially easier than other platforms I have used in the past.
What problems is the product solving and how is that benefiting you?
Being able to sort locations and post across all of them. It has benefitted me by making the process quick and easy.
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