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SOCi Platform

SOCi Inc.

Reviews from AWS customer

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External reviews

3,669 reviews
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External reviews are not included in the AWS star rating for the product.


    Transportation/Trucking/Railroad

Good platform for managing multiple businesses

  • May 10, 2022
  • Review provided by G2

What do you like best about the product?
Ease of use as the dashboard is laid out very well
What do you dislike about the product?
So far nothing that I have found. Even the alerts come real time which is very important!
What problems is the product solving and how is that benefiting you?
Managing our reputation efficiently over multiple businesses is what this platform is helping to solve. Real-time alerts is a big benefit
Recommendations to others considering the product:
Give this platform a try and you won't live without it.


    Cindy L.

Great Marketing Platform

  • May 10, 2022
  • Review provided by G2

What do you like best about the product?
They keep all my social media in one place - so easy to use. And the summaries are fantastic.
What do you dislike about the product?
Not much to complain about here. Any issues are with me as a user, being unfamiliar with the workings of things.
What problems is the product solving and how is that benefiting you?
I'm not very familiar with social media and they helped make it easy for me to see everything I needed at a glance. It helped me feel comfortable.


    Leisure, Travel & Tourism

Very pleased

  • May 10, 2022
  • Review provided by G2

What do you like best about the product?
Being able to schedule posts out so far.
What do you dislike about the product?
Still trying to figure out the libraries and how to store photos for future use.
What problems is the product solving and how is that benefiting you?
I love the scheduling feature. I can plan my whole year out if I want to.


    Aadam H.

hOMEtEAM

  • May 10, 2022
  • Review provided by G2

What do you like best about the product?
Gathers all of my business social media into one convenient location. Helps save time and increases productivity
What do you dislike about the product?
information isn't always easy to follow, otherwise am very happy with product
What problems is the product solving and how is that benefiting you?
Helps me to be active on social media
Recommendations to others considering the product:
This product is great for managing multiple social media accounts. This product also monitors engagement and is easy to use.


    Sara G.

Great tool for social media and marketing managers

  • May 10, 2022
  • Review provided by G2

What do you like best about the product?
Being able to manage social media and reviews in one place. Also able to monitor how we do compared to our competitors.
What do you dislike about the product?
No real downsides, but on "sentiment" it shows some positive words as neutral or negative. It would be helpful somehow it didn't automatically mark them and/or allow us to review.
What problems is the product solving and how is that benefiting you?
It has helped us get a better handle on our reviews and learn our target market. It has helped us more more efficiently.
Recommendations to others considering the product:
Pretty easy to use, and great for small and larger businesses.


    Joy H.

Great, but hard to get the hang of

  • May 10, 2022
  • Review provided by G2

What do you like best about the product?
I love the insights page and being able to see stats across multiple social media platforms
What do you dislike about the product?
I feel like it is sometimes hard to find what I want in the libraries. I also do not know how to use a lot of the features within Soci and am not aware of any tutorials.
What problems is the product solving and how is that benefiting you?
I am pulling images from Soci and using them to make more professional-looking marketing items


    Susana M.

it works for the busy times

  • May 10, 2022
  • Review provided by G2

What do you like best about the product?
it's fitting to our brand, the posts are relatable.
What do you dislike about the product?
about scheduling my own post, can't resize my pictures to work on both platforms
What problems is the product solving and how is that benefiting you?
reaching out some of our inactive members, they enjoyed the post about nutrition. they started to come in after a post from soci


    Real Estate

Soci Platform Rocks

  • May 10, 2022
  • Review provided by G2

What do you like best about the product?
Connecting with our residents and giving rewards!
What do you dislike about the product?
The populated review responses always need to be revised it acts like the response is going to a guest, not a resident.
What problems is the product solving and how is that benefiting you?
Community news and ideas.


    Marketing and Advertising

Assistant Property Manager

  • May 10, 2022
  • Review provided by G2

What do you like best about the product?
I like that it posts to more than one platform by the click of a button
What do you dislike about the product?
You can only upload 4 pictures at a time, it would be better if we could upload more
What problems is the product solving and how is that benefiting you?
Not really helping solve anything


    Cara M.

Great social media posting platform

  • May 10, 2022
  • Review provided by G2

What do you like best about the product?
The content that is available to use for posts is diverse and convenient. The ability to post to several social platforms at the same time makes it very efficient and saves me time!
What do you dislike about the product?
Not being able to post direct to sites without uploading photos is cumbersome. It would be nice to be able to have logins to post through SOCi using a more streamlined instant posting tool.
What problems is the product solving and how is that benefiting you?
Social media posting in an efficient and convenient manner. This allows us to connect with residents and community partners to retain residents and build connections in the area.
Recommendations to others considering the product:
Easy to use.