SOCi Platform
SOCi Inc.Reviews from AWS customer
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Posting made easy!
What do you like best about the product?
Being able to respond to all reviews in the same place.
What do you dislike about the product?
There is nothing that I have disliked so far.
What problems is the product solving and how is that benefiting you?
SOCI saves us time with posting to our Social Media as well as having all our online reviews in one place to make it much easier to respond to.
Easy-to-use and adapt to your business!
What do you like best about the product?
SOCi has been fantastic at formatting its platform to fit our specific needs. The support team is always willing to take feedback and adapt its platform to suit us best. SOCi is user-friendly and our staff usually picks up on learning it quickly.
What do you dislike about the product?
Things we'd like improved:
- Beta reporting for admin & managers
- Hashtag banks
- Instagram & Facebook story reporting
- TikTok posting and reporting
- Approval process for users
- Beta reporting for admin & managers
- Hashtag banks
- Instagram & Facebook story reporting
- TikTok posting and reporting
- Approval process for users
What problems is the product solving and how is that benefiting you?
SOCi has connected us with a fantastic rep that helps our voice be heard by appropriate teams. They're always giving us active updates as well. They're helping us strategize ways to incentivize our staff to collect and respond to more reviews- and even sponsoring a competition! They're working on making our Beta reporting suite available to all staff as well.
Easy posting, similar to HootSuite but with review management as well
What do you like best about the product?
Easy to schedule posts and make them sync through different accounts.
What do you dislike about the product?
The reporting is a little heavy and shown in the dashboard page and that is not necessarily what is needed when logging in so the learning curve can be a little steep when first learing about the software.
What problems is the product solving and how is that benefiting you?
It helps us manage all social media accounts in one place.
Soci makes my social media marketing so easy.
What do you like best about the product?
I love how easy it is to post and how quickly I can fill my month out.
What do you dislike about the product?
The only downside I have with Soci is that sometimes the pictures don't fit and get cropped out.
What problems is the product solving and how is that benefiting you?
They are helping me make visually appealing posts.
Soci review
What do you like best about the product?
Easy to schedule multiple social posts on multiple platforms
What do you dislike about the product?
Can't post videos easily for facebook and instagram
What problems is the product solving and how is that benefiting you?
Soci streamlines scheduling posts on multiple platforms at the same time.
Easy to Use- All in one
What do you like best about the product?
We can post to multiple locations at the same time and plan out future posts for resident engagement. We can create posts through Soci and I can update our office hours when we need to make changes.
What do you dislike about the product?
Unable to post videos all at the same time, but it might be the social media platforms that don't allow it vs. Soci. Other than that, it's a great platform to use for social media posting.
What problems is the product solving and how is that benefiting you?
Managing reviews left on our companies ILS sites. Easy way of replying to negative reviews and gives us the ability to post to all of the sites we want to at the same time.
Easy Peasy!
What do you like best about the product?
It's just so easy to post to all social media via SOCi! Plus, it has lots of other helpful features such as scheduling! It saves me tons of time, and time is one of our most valuable currencies!
What do you dislike about the product?
I haven't experienced any downside yet! And with my background in innovation, I'm always looking for gaps and opportunities. I haven't found any flaws or gaps yet!
What problems is the product solving and how is that benefiting you?
SOCi saves me lots of time by posting across social media platforms. Actually, I would like to see additional social media platform options added and available.
Makes it so easy
What do you like best about the product?
I can schedule out content to post for months in advanced.
I like the fact that i can use it on my phone and computer.
I like the fact that i can use it on my phone and computer.
What do you dislike about the product?
Honestly there's nothing that I dislike.
What problems is the product solving and how is that benefiting you?
There's no problems.
Best tool and customer service
What do you like best about the product?
Its a platform that help us with multiple account and let us do MORE in LESS time, its so useful and practice. We love it!
What do you dislike about the product?
I think there's a lot of stuff and it can be overwhelming but our Custom Success Manager, John, its very kind and patient explain it to us EVERYTIME!
What problems is the product solving and how is that benefiting you?
The multi-location mkt platforms, and the analytics are very complete and useful for us.
Easy to use platform.
What do you like best about the product?
The platform is easy to use and provides a simple solution to manage reviews, social media content, and responses.
What do you dislike about the product?
I want to receive notifications when approval is needed from a manager's response. I log in daily to determine if I have any action items on my end.
What problems is the product solving and how is that benefiting you?
Central location for all online reputation management sources.
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