SOCi Platform
SOCi Inc.Reviews from AWS customer
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Easy to use
What do you like best about the product?
The easy to use features and Libraries so it doesn't need a lot of works.
What do you dislike about the product?
Reviews take time to update on soci platforms.
What problems is the product solving and how is that benefiting you?
Posts scheduling, Reviews ...
Recommendations to others considering the product:
Recommend
The BEST Reputation Management support there is
What do you like best about the product?
They are so quick to respond to all reviews and are very professional with all responses. I love that the workload is taken off from the onsite team when posting social media posts and responding to reviews.
What do you dislike about the product?
Nothing. Nothing missing from the product offered.
What problems is the product solving and how is that benefiting you?
Residents now feel comfortable voicing their concerns rather than keeping quiet and just reviewing about it.
Recommendations to others considering the product:
Do it!!!!! You will not regret it at all.
Easy and efficient program
What do you like best about the product?
The best is that Soci makes it possible to do multi advertising, post in one swift motion ,
Easy and quick to use and navigate they system
Easy and quick to use and navigate they system
What do you dislike about the product?
Nothing to dislike - really enjoyed the program and tools it gave us
What problems is the product solving and how is that benefiting you?
Greatest bemifit was interacting with prospective and residents.
Incredibly helpful for a busy life
What do you like best about the product?
SOCI makes my life so much easier by automatically posting content on my behalf. For the days that I cannot squeeze in the time, SOCI has it covered. I find myself reading my own posts at the end of the day and discovering new travel ideas that I can offer to my clients.
What do you dislike about the product?
There really is no downside to SOCI. Perhaps a function to direct content to a specific type of posting ie beach or cruises during spring break, would be helpful.
What problems is the product solving and how is that benefiting you?
Time! Time is the biggest benefit to SOCI. In the midst of a hectic day, you don't have to worry about posting content, and your audience is being attended to even when you forget.
It is informative and provides a lot of important information through easy to read graphs.
What do you like best about the product?
I like the layout and the graphs. This is the most helpful.
What do you dislike about the product?
The is nothing that I see as a downside.
What problems is the product solving and how is that benefiting you?
What is being solved is the insight portion to show the best platform that is being used. This benefits what more people tend to use.
Trey's Review
What do you like best about the product?
I like how soci integrates all of our social channels into one central location. Makes everything easy to navigate and monitor.
What do you dislike about the product?
Nothing. The platform soci has created as simplified everything. Created one central hub for us to manage all of our social channels.
What problems is the product solving and how is that benefiting you?
Organization and timely responses to members that respond to our social posts. We can also plan out our social posts through the scheduling post feature.
Recommendations to others considering the product:
N/A
Socii review
What do you like best about the product?
The ease of logging in and easily accessing my stores
What do you dislike about the product?
It used to unlink the Instagram accounts, but now that seems to have been corrected.
What problems is the product solving and how is that benefiting you?
The tedious work of posting content to all our stores is made easier via this platform. I'm much more productive!
Recommendations to others considering the product:
I would tell others to take the leap and just do it. I love this platform!
Easy Way to Connect with Customers
What do you like best about the product?
I like the ease of using SOCi and simple the content creator is to use.
What do you dislike about the product?
The lag of time when posting content or posting at inccorect times.
What problems is the product solving and how is that benefiting you?
Problems include the lagging of time from when I post to when it goes live on my platforms.
The ease of creating content and then being able to schedule from ACE corporate is very nice.
The ease of creating content and then being able to schedule from ACE corporate is very nice.
We love SOCi!
What do you like best about the product?
SOCi has been so helpful throughout the process of launching our franchise. It's easy to navigate and everyone on the team has been informative and quick to respond.
What do you dislike about the product?
No downsides that are important to mention - I think maybe one thing that would be helpful would be more images to choose from for social posts.
What problems is the product solving and how is that benefiting you?
Copy and frequency/best time to post. SOCi really helps make it easy and straightforward. No guessing with metrics and time of day, etc! Really helpful. Has grown our engagement remarkably!
Great Centralized Social Media Tool
What do you like best about the product?
I love that I can see all of my reviews/feedbacks from all of my customers in one location. This helps me stay organized and on top of responding to all customers
What do you dislike about the product?
The one thing that makes SOCi tough is that if I respond to a review on Google or Facebook through those websites, SOCi still marks it as unresponded to. Which then makes it hard to separate what is new.
What problems is the product solving and how is that benefiting you?
I'm not missing any more reviews or feedbacks any more! I can see the trends of the customers at the store as well.
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