SOCi Platform
SOCi Inc.Reviews from AWS customer
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Great Social Marketing
What do you like best about the product?
easy to manage my monthly marketing AD, the material is available to use and download
What do you dislike about the product?
it is a great platform for digital marketing and free of charge
What problems is the product solving and how is that benefiting you?
Facebook ad material, targeting customer
Recommendations to others considering the product:
highly recommended
Super Helpful|!
What do you like best about the product?
Tosha is a dream to work with. When we first stared it was a struggle because our company had not done any work with social media. However now getting the feedback has helped us as a company grow.
What do you dislike about the product?
I think the platform could be improved upon. It could be a little more sophisticated. The platform has a highly analytical and fundamental design. This is very different then what I envisioned.
What problems is the product solving and how is that benefiting you?
As a company that uses marking as one of our core tools, it is important that we can get honest feedback about our employees and practices in order to grow day by day.
Recommendations to others considering the product:
Take the time to make sure your caseworker knows exactly what your company needs.
Lots of features and good customer support.
What do you like best about the product?
The customer support team is top notch. They are quick to fix issues or answer questions. I love being able to link social media accounts, my google business and linkedin. The dashboard that shows peak engagement times is helpful to plan out my posts.
What do you dislike about the product?
Some of my posts haven't been posting to social media accounts due to limits on hashtags, but soci doesn't limit it- it just shows it won't go through. I don't always see those issues before it's too late as some of the posts are scheduled by our corporate office and not me personally. The engagement sentiment is off sometimes. We have never had a negative review but it "recognized" a comment about one of our posts as negative, which was inaccurate.
What problems is the product solving and how is that benefiting you?
I'm saving time posting to social media. Our accounts are linked through corporate so I can manage what they've posted and choose not to approve if something doesn't work in our market.
Easy to use
What do you like best about the product?
I really like that users can post to Facebook from Soci making everything in one place helps make the site user friendly and save time.
What do you dislike about the product?
I do not have any issues with the Soci platform.
What problems is the product solving and how is that benefiting you?
Reviews in one place, and posting online.
Recommendations to others considering the product:
none
Missing Some Key Features
What do you like best about the product?
it was provided as part of signing on with our digital agency. It's fine for the basics. When we have a single location it is a snap to post across all platforms. Our division has 74 locations and it's easy as well.
What do you dislike about the product?
Reporting is severely lacking. It really needs custom reporting built in tied to each location and cumulative stats as well.
What problems is the product solving and how is that benefiting you?
I don't know what I'd do without it. Not all the bells and whistles of some other tools but also makes it easier to learn and use.
Reporting need to be improved. It is sorely lacking.
Reporting need to be improved. It is sorely lacking.
Recommendations to others considering the product:
Great tool and excellent support.
Weakness if your need for Google my Business for multiple locations it falls short. But it's in their list of fixes.
Weakness if your need for Google my Business for multiple locations it falls short. But it's in their list of fixes.
Great tool for advertising
What do you like best about the product?
Checking the reports and the most active posts.
What do you dislike about the product?
I don't know how to use all the features.I would love to see the total impressions on GOOGLE page.
What problems is the product solving and how is that benefiting you?
Saving time
Recommendations to others considering the product:
Easy to post on multiple social media.
Great Overall Program For Our Social Media Presence
What do you like best about the product?
With such a busy day-to-day schedule, having a platform that allows me to plan and release social media posts quickly makes my life a lot easier. I also love having one area to see all the engagement from recent posts to make interacting easy.
What do you dislike about the product?
I wish there were an easier way to pull up and utilize older hashtags and see how they are performing. This would help me gear my Instagram post to be more relevant to those seeing my posts.
What problems is the product solving and how is that benefiting you?
Having one area to manage all of my social media accounts was the primary goal of this palteform. Having the ability to post to my Google Business account has been a great added benefit.
My Experience with SoCi
What do you like best about the product?
I liked the ability to see every social media account on one page.
What do you dislike about the product?
It could have been a little more user-friendly. Some of the metrics I found useless. I also would have enjoyed more templates.
What problems is the product solving and how is that benefiting you?
DIdn't really experience problems. Was just sometimes not the easiest platform to use.
Mostly good!
What do you like best about the product?
I like the drag and drop feature from libraries. I like the ability to schedule and choose which social you want it on.
What do you dislike about the product?
Once you drag from library, you can only delete the various socials and it is a pain instead of just unchecking that you dont want Google, for example, you have to delete it. I also don't like that you can't put videos for some things.
What problems is the product solving and how is that benefiting you?
Ability to schedule multiple socials.
Desiree’s review
What do you like best about the product?
I like that they post for you. And the canva where I can make my own posts.
What do you dislike about the product?
The timing is off. If you set for 10am it doesn't post till about noon
What problems is the product solving and how is that benefiting you?
Posting enough content. And benefits would be that it gives a lot to choose from.
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