SOCi Platform
SOCi Inc.Reviews from AWS customer
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Haven't seen any difference in social media interactions using SOCi
What do you like best about the product?
I am a relative newbie to social media, so it's extremely helpful to have SOCi as a backup to my own postings.
What do you dislike about the product?
There's a somewhat steep learning curve to interpreting the scoreboard, but they offer training modules, which are very helpful!
What problems is the product solving and how is that benefiting you?
My Facebook account was disconnected for a month before I realized it wasn't posting. I didn't know about the notice feature, but once I hooked that up, I am back up and running!
The ease of use with engaging posts has boosted my social media involvement tremendously!
What do you like best about the product?
I really enjoy how engaging the posts are.
What do you dislike about the product?
I wish I could figure out instagram posts.
What problems is the product solving and how is that benefiting you?
It takes the stress out of having to manually post.
Social Media Specialist
What do you like best about the product?
I enjoy the user-friendly dashboard and the number of clients I can manage on the platform.
What do you dislike about the product?
I don't like that you can't post stories through the dashboard.
What problems is the product solving and how is that benefiting you?
I am able to track top-performing posts through SOCI.
Simple SOCi
What do you like best about the product?
How I can go to one platform and post to multiple sites at once.
What do you dislike about the product?
No downsides, just need to make time to schedule out all your posts for the month.
What problems is the product solving and how is that benefiting you?
It saves time from having to go to multiple social media sites and log in to each one separately.
Soci Review
What do you like best about the product?
What I most like about Soci is that you can post on different social media at the same time and also respond to the comments in one location.
What do you dislike about the product?
So far, I don't have anything that i dislike about Soci
What problems is the product solving and how is that benefiting you?
Posting social events on multiple social sites, you can do three or more social sites with Soci at the same time. Cutting time on posting events or things going on at the center.
Very easy to navigate
What do you like best about the product?
Being able to link social platforms in one place
What do you dislike about the product?
There are no downsides. I think the platform is great.
What problems is the product solving and how is that benefiting you?
Great to have other libraries to choose from
A great option, that will probably get better over time.
What do you like best about the product?
It's a one stop place for social media, reviews and paid advertising. There is a content library and it makes collaborating across brands and locations easier.
What do you dislike about the product?
There are some parts of working in the platforms it connects natively that you cannot do in Soci. The user interface is not always intuitive when it comes to switching between locations and groups. You cannot do mass updates across the brand without a spreadsheet.
What problems is the product solving and how is that benefiting you?
We are responding to reviews quicker and able to see the responses. We are posting more often to our platforms local pages. The locations are getting notified of every review on all platforms.
Friendly and easy to use.
What do you like best about the product?
I like to see the campaigns and approve to share in social media, plus I can see the performance of my site.
What do you dislike about the product?
I need to look for more training to get the most of it.
What problems is the product solving and how is that benefiting you?
I can post easily to my facebook page, I was not doing it because of lack of time.
Soci is very good for social media and responding to both negative and positive reviews.
What do you like best about the product?
Soci notification that a review is posted.
What do you dislike about the product?
I like everything about Soci. Thanks Soci
What problems is the product solving and how is that benefiting you?
Immediate response to a negative or positive review. Sometimes I wouldn't see the message for a couple of days but with notification, I immediately know.
Recommendations to others considering the product:
Helps with notification of reviews.
Soci has expanded options but would like to see more personalized data and accuracy.
What do you like best about the product?
Reviews feed easily. Teams can use social options. There are some simple exports of reviews. The platform has gotten better over the last 5 years.
What do you dislike about the product?
Reporting on reviews is limited. Sentiment requires an AI read approach. The accuracy of things like review responses is invalid.
What problems is the product solving and how is that benefiting you?
Would love better reporting. I do feel there are extended benefits but have not had a moment to review some of the new features.
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