SOCi Platform
SOCi Inc.Reviews from AWS customer
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Good tool for your business
What do you like best about the product?
Scheduling my post across multiple social platforms
What do you dislike about the product?
Interface is a bit clunky, you cannot see how the actual post will look.
What problems is the product solving and how is that benefiting you?
Saving time on posts
Easy to use to access all social media sites
What do you like best about the product?
The ease of posting. I can do one post on SOCi, and it is posted across all my sites. Makes my life easier and saves a huge amount of time!
What do you dislike about the product?
Engagement segment- the way SOCi rates “negative” comments is off. The majority of the comments are just replies or neutral with only one or 2 truly negative comments since beginning SOCi- I find it stressful to see that portion and when I go to “clear them out” I find it does not affect the negative rating and is a waste of my time chasing these metrics.
What problems is the product solving and how is that benefiting you?
Management of all social media through one app. It saves me a huge amount of time!
It's a great product!
What do you like best about the product?
Scheduling posts on multiple platform has never been easier. The dashboard functionality that shows how many folks interact with your business on social media is very insightful. Highly recommend this for any Business owner that is looking to connect with their customers on Social platforms.
What do you dislike about the product?
Can't think of any feature that I dislike
What problems is the product solving and how is that benefiting you?
Meeting my customers where they are
its been okay, still trying to to get better at SOCI
What do you like best about the product?
the ease of posting on Facebook, and able to schduele posts
What do you dislike about the product?
getting new pictures to be able to post.
What problems is the product solving and how is that benefiting you?
just helping pushing the marketing for upcoming seasons
User Friendly; Great Features
What do you like best about the product?
I love the options that you have when you are posting!It's very easy to get into the platform and begin using it.
What do you dislike about the product?
I haven't discovered any downsides to SOCi. It's very intuitive and has everything I need.
What problems is the product solving and how is that benefiting you?
Easy to post to all our platforms from one place.
Easy to navigate
What do you like best about the product?
Helps view current activity on our platforms
What do you dislike about the product?
I am still learning how to navigate through SOCI
What problems is the product solving and how is that benefiting you?
Real time activity
Great for franchise accounts and seo
What do you like best about the product?
Users are able to publish and manage multiple locations and profiles. Good for SEO as well.
What do you dislike about the product?
The social media API needs a lot of work. Lacks many features that are intuitive and easy to use for social media.
What problems is the product solving and how is that benefiting you?
From the social media side, it doesn't do all I want it to.
easy-ish to use
What do you like best about the product?
I have used a few different platforms. To me this is not bad but others have been better and easier to navigate between social platforms.
What do you dislike about the product?
SOCi is simple to use but other platforms have been easier to use.
What problems is the product solving and how is that benefiting you?
I haven't seen any problems solved.
Helpful but... missing critical content creation tools
What do you like best about the product?
The ability to plan out social media posts + having our corporate team connected to push content to our pipleline to post.
What do you dislike about the product?
Outdated UI. When posting to sites like Instagram, the ability to edit videos into reels is super limited. The major draw for Instagram and similar media sites it the short reels that can be posted. Normal posts are great to fill out a community page, but not go catch attention and new followers.
What problems is the product solving and how is that benefiting you?
Streamlining and simplifying keeping an online presence as well as managing our online reputation.
System of Perfection
What do you like best about the product?
I love the way all of our social media is centralized into one program that is easy to manage. It allows us to interact with our customers across all our social brands and manage what is presented to customers and when.
What do you dislike about the product?
Navigating the respones, there is no order to them. I think older to new is a better.
What problems is the product solving and how is that benefiting you?
It solves the global frustration of keeping up with so many different passwords and login profiles for multiple site across multiple locations. I guess you can say it takes the SOCI-headace away.
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