SOCi Platform
SOCi Inc.Reviews from AWS customer
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Soci for all Social Media Management!
What do you like best about the product?
Soci est une plateforme conviviale qui aide à surveiller et gérer les réseaux sociaux et les avis de manière pratique en un seul endroit.
What do you dislike about the product?
I have not found any negative concerns with Soci.
What problems is the product solving and how is that benefiting you?
Easy and convenient social media management and review management.
Convenient for multiple locations and busy schedules
What do you like best about the product?
I like that I can create my content calendar for multiple locations and schedule future posts in advance. Another feature I like is the AI generated review responses!
What do you dislike about the product?
I dislike the lay out of the app and website
What problems is the product solving and how is that benefiting you?
Soci saves me time by giving me the ability to schedule future posts
Soci for marketing
What do you like best about the product?
Soci makes managing social media marketing easy and simple!
What do you dislike about the product?
I wish it was easier to cross post to multiple social media platforms without needing to edit the formatting, but that's not a SOCI issue as much as it is the individual platforms.
What problems is the product solving and how is that benefiting you?
It makes it easy for us to quickly disseminate information to all of the families we serve as quickly as possible.
Great service
What do you like best about the product?
I like that SOCI lets me schedule posts ahead.
What do you dislike about the product?
I dislike that videos are harder to schedule with Soci
What problems is the product solving and how is that benefiting you?
promoting my apartment complex.
Makes posting easier
What do you like best about the product?
I like the AI aspect. After posting on our business page over the years, I find the right description hard. With AI, I scroll through the suggestions and pick which one I prefer making my life easier.
What do you dislike about the product?
The 'peak times' seem to be the same times regardless of the day
What problems is the product solving and how is that benefiting you?
Suggested wording in social media posts
User friendly, but missing important features
What do you like best about the product?
SOCI is very user friendly -- it's easy to schedule posts and rearrange them if necessary.
What do you dislike about the product?
I dislike how limited the carousel posts are. When posting a carousel in Instagram, I can include both images and videos; I can also post up to 15 different images/videos in one carousel. SOCI doesn't allow me to mix videos and images in one post, and it is limited to 9 images/videos per post.
What problems is the product solving and how is that benefiting you?
SOCI helps us simplify our social media marketing by allowing us to schedule posts in advance as wells as post to multiple platforms all at once. This helps free up time that would have been spent going to each platform in order to post.
Convenient and Efficient
What do you like best about the product?
It makes it very easy to manage all of our social medias and schedule posts way in advance.
What do you dislike about the product?
Sometimes, our photos will upload grainy
What problems is the product solving and how is that benefiting you?
Being able to post on multiple platforms at once, and manage reviews.
LOVE Soci!
What do you like best about the product?
SOCi is the best tool to help busy business owners organize and schedule social media and reviews! Everything is in one place and is super user friendly.
What do you dislike about the product?
Wish there was a way to post instagram reels on soci!
What problems is the product solving and how is that benefiting you?
Managing multiple social media outlets.
WE have been clients of SOCI for ten years.
What do you like best about the product?
SOCI is a great platform to create and schedule content out to several different platforms. I like the ease of working in the dashboard and how this tool is a time saver for our on-site teams. I also like their listing service and some of the new genius functions they recently rolled out. Customer support is always professional and very helpful.
What do you dislike about the product?
If I had to say one thing we have disliked over the years is the turnover with the reps. It has definitely gotten better lately.
What problems is the product solving and how is that benefiting you?
IT saves time for our social media ambassadors when creating content and scheduling content across different platforms.
Collaborative Team and Excellent Onboarding Support
What do you like best about the product?
In addition to the great interface and training systems the platform has, the support and partnership from the team are what I like best about SOCi.
What do you dislike about the product?
I have not encountered anthing yet that I have disliked. I believe the least pleasant of the experiences is just the migrating from one provider to another and having to reformat the information. It's not a SOCi problem just a change mangement situation that will arise with any change of vendor.
What problems is the product solving and how is that benefiting you?
SOCi is providing us with AI powered tools to allow our small team to do more without the need for additional overhead. The platform is also all-inclusive so we are able to consolidate the user of several other platforms into one tool.
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