SOCi Platform
SOCi Inc.Reviews from AWS customer
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Great for franchise accounts and seo
What do you like best about the product?
Users are able to publish and manage multiple locations and profiles. Good for SEO as well.
What do you dislike about the product?
The social media API needs a lot of work. Lacks many features that are intuitive and easy to use for social media.
What problems is the product solving and how is that benefiting you?
From the social media side, it doesn't do all I want it to.
easy-ish to use
What do you like best about the product?
I have used a few different platforms. To me this is not bad but others have been better and easier to navigate between social platforms.
What do you dislike about the product?
SOCi is simple to use but other platforms have been easier to use.
What problems is the product solving and how is that benefiting you?
I haven't seen any problems solved.
Helpful but... missing critical content creation tools
What do you like best about the product?
The ability to plan out social media posts + having our corporate team connected to push content to our pipleline to post.
What do you dislike about the product?
Outdated UI. When posting to sites like Instagram, the ability to edit videos into reels is super limited. The major draw for Instagram and similar media sites it the short reels that can be posted. Normal posts are great to fill out a community page, but not go catch attention and new followers.
What problems is the product solving and how is that benefiting you?
Streamlining and simplifying keeping an online presence as well as managing our online reputation.
System of Perfection
What do you like best about the product?
I love the way all of our social media is centralized into one program that is easy to manage. It allows us to interact with our customers across all our social brands and manage what is presented to customers and when.
What do you dislike about the product?
Navigating the respones, there is no order to them. I think older to new is a better.
What problems is the product solving and how is that benefiting you?
It solves the global frustration of keeping up with so many different passwords and login profiles for multiple site across multiple locations. I guess you can say it takes the SOCI-headace away.
Soci makes posting to social media, as well as managing content and location changes, easy!
What do you like best about the product?
The number of features is great. We are able to manage social media, as well as location changes easy. We are also able to send reports to others in our company of data they would like to see.
What do you dislike about the product?
Customer support could be more seamless. There are times when requests have had to be reiterated because directions were not followed or requests were not replied to for several days.
What problems is the product solving and how is that benefiting you?
We are able to get reports out to others within our company of data they would like to see. With our previous vendor, we had issues with these reports and were missing them for over 6 months. We are now also able to post directly to GMB, a feature we did not have with our previous vendor.
I love how I have everything in one place!
What do you like best about the product?
Soci really helps keep my social media organized so I'm not bouncing between platforms. Its hectic enough trying to figure out content, this makes eveything else easier!
What do you dislike about the product?
I for some reason can't connect my instagram. I have tried several times and I just don't know who I can talk to to help
What problems is the product solving and how is that benefiting you?
organizing and scheduling posts in one spot
Multi-Unit Listings Management Headaches FIXED!
What do you like best about the product?
SOCi was so eay to integrate into our existing workflows. The number of features available to Corporate and our Franchisees is exceptional. We use SOCi each and every day to keep a pulse on our business, for social listening and much more.
What do you dislike about the product?
There aren't things we "dislike" about SOCi but there are definitely always opportunities to continue to improve the tech.
What problems is the product solving and how is that benefiting you?
Streamlining our listings, driving brand awareness and engagement through Social Posting, reputation management and 2 way consumer engagement.
Convenient!
What do you like best about the product?
Very convenient. I don’t have to think about posting to my page and the content is very good.
What do you dislike about the product?
I think it should be a free resource from Cruiseplanners.
What problems is the product solving and how is that benefiting you?
Saves me time by posting relevant content for me. I get engagement from my followers.
SOCI for Jersey Mike's Subs!
What do you like best about the product?
SOCI lets us see all of our reviews and our performance for multiple locations in one spot. It makes responding and tracking easier than ever. Customer service has also been amazing!
What do you dislike about the product?
We had issues at first with getting some of our ads setup with Meta. But now everything works fine, and we are good to go!
What problems is the product solving and how is that benefiting you?
SOCi is allowing us to run Meta ads for both of our locations. It is also allowing us to view and manage our social media reviews and lets us respond within seconds.
Efficient and helpful
What do you like best about the product?
It puts all my social media in one place, making it super easy to track. Being able to schedule posts on various platforms is amazing.
What do you dislike about the product?
I haven't come across any issues with SOCi.
What problems is the product solving and how is that benefiting you?
Organizing my platforms and scheduling of posts.
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