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York AI Search Helped Us Find Hidden Talent and Save on Hiring Costs
What do you like best about the product?
We have a database of 40,000 resumes collected over three years. York AI search helped us rediscover candidates we had overlooked in the past, who are now experienced enough for our open roles. This has been the best solution for us, and we managed to save $5,000 in agency fees.
What do you dislike about the product?
The parsing engine occasionally has difficulty handling resume formats that include photos or complex tables.
What problems is the product solving and how is that benefiting you?
We are using Yolk AI to mine our internal candidate databases, which helps us reduce our reliance on job boards.
Coach reps without constant call reviews
What do you like best about the product?
We use Yolk to gain insights into how our sales reps are performing on calls without having to listen to every single recording. The call analysis feature is outstanding, and I appreciate the AI roleplay simulations, which allow reps to practice real-life scenarios. The instant feedback is also very helpful. Overall, Yolk comes across as a highly practical tool.
What do you dislike about the product?
Our representatives initially find it challenging to adapt to simulations.
What problems is the product solving and how is that benefiting you?
This tool addresses the issue of inconsistent coaching within our team. Now, we have access to data that highlights skill gaps, which makes it easier for new representatives to improve more quickly.
Essential Tool for Sales Coaching and Instant Feedback
What do you like best about the product?
Yolk has proven to be very helpful for evaluating sales competencies. It simplifies the coaching process for us, as we rely on its call analysis feature to guide our training sessions with representatives. This tool provides valuable insights into how our reps are performing. Additionally, the instant feedback feature significantly streamlines our workflow, and it is widely used by most of our team members.
What do you dislike about the product?
At times, the call scores seem inconsistent, as similar-sounding calls can receive noticeably different scores.
What problems is the product solving and how is that benefiting you?
Thanks to Yolk, we no longer face difficulties in the areas where our reps used to struggle. The platform has made it easier for us to monitor progress over time, which means our reps are able to improve more quickly.
Outstanding Experience from Start to Finish
What do you like best about the product?
We often hire new recruiters and it used to take weeks to train them on how to handle candidate objections. With Yolk Ai's roleplay feature, they can now practice these conversations directly with the tool.
What do you dislike about the product?
The interface does not offer much in terms of customization, but aside from that, I haven't encountered any other issues.
What problems is the product solving and how is that benefiting you?
We used this to train junior recruiters on negotiation and candidate engagement strategies.
Transformative Call Analysis and Instant Feedback
What do you like best about the product?
The call analysis feature has been extremely valuable for our work. It highlights both the strengths and areas for improvement for our reps, all without requiring me to listen to every call individually. I also find the practice simulations useful, as they provide immediate feedback to reps once they complete them.
What do you dislike about the product?
Adjusting to the call analysis and scoring features required a bit of time.
What problems is the product solving and how is that benefiting you?
Before using Yolk, our coaching process was slow and relied heavily on guesswork. With Yolk, we can now clearly identify skill gaps and address them more quickly, which has led to noticeable improvements in call quality.
Exceptional Call Analysis and Instant Feedback Streamline Evaluations
What do you like best about the product?
The call analysis feature is what I rely on most. It provides a clear breakdown of skills, allowing me to easily see how effectively a representative manages objections or maintains control of the conversation. The immediate feedback from simulations is also valuable, as it lets them practice and improve without having to wait for my input. Overall, this has made my evaluations much simpler and more consistent.
What do you dislike about the product?
My experience with Yolk has been positive so far, and I haven't found anything to dislike.
What problems is the product solving and how is that benefiting you?
Previously, we had to listen to calls manually, which was very time-consuming and often not entirely accurate. With Yolk, we now get a much clearer understanding and can concentrate on the skills that truly matter. It also speeds up our follow-up coaching sessions because all the necessary data is readily available.
Empowers Reps with Instant Feedback and Insightful Call Analysis
What do you like best about the product?
The call analysis feature makes it simple to identify where each rep is having difficulties. I also find the instant feedback after practice sessions helpful, as it allows reps to correct their mistakes immediately instead of waiting for a scheduled coaching session. This approach helps ensure that everyone continues learning and improving throughout the week.
What do you dislike about the product?
At times, the scoring can seem a bit strict for new reps. We make sure to explain it to them so they don't feel discouraged.
What problems is the product solving and how is that benefiting you?
This tool has made it much easier for us to train new representatives and monitor skill levels throughout the team. In the past, we would have to guess who needed additional support, but now we have a clear view of everyone's progress. It also saves us time on coaching and ensures that everyone continues to improve consistently.
Empowers Reps with AI Roleplays and Effortless Call Scoring
What do you like best about the product?
I use Yolk to check where reps are struggling and it's call scoring feature makes that easy to spot. Now, I don't have to be on every session. With the help of AI roleplays help, our reps can practise anytime. It saves a lot of time and gives them a way to improve on their own schedule.
What do you dislike about the product?
Sometimes the scoring feels a little strict and some roleplay responses repeat if used too much.
What problems is the product solving and how is that benefiting you?
It cuts the hours we used to spend listening through entire call recordings. Reps get quick feedback and can fix mistakes faster. It also helps new reps get ready sooner. It keeps our training process moving.
Revolutionized Coaching with Efficient Call Scoring and Self-Guided Training
What do you like best about the product?
We mainly use the call scoring to see where reps are struggling, like discovery or handling pushback. It saves hours since we don’t have to listen to every call fully. The practice roleplays also help reps train on their own time. It makes coaching more manageable.
What do you dislike about the product?
At times, the scoring seems a bit strict when it comes to specific phrases.
What problems is the product solving and how is that benefiting you?
Yolk significantly reduces the amount of time we dedicate to manual call reviews. Our reps receive feedback much faster and are able to practice immediately, rather than having to wait for scheduled meetings. This tool also allows us to track progress on a weekly basis. Overall, it helps us maintain a more consistent training process.
Exceptional Features and Flexibility Elevate Our Training
What do you like best about the product?
Yolk has very good features. We use the call scoring feature to spot exactly where our reps struggle whether it's objections or discovery questions. It saves me from listening to entire call to find a small issue. The AI roleplay is also helpful because reps can practice anytime instead of waiting for coaching sessions. It's flexible that other training tools.
What do you dislike about the product?
Sometimes the scoring feels a bit off. Roleplay responses repeat if used a lot.
What problems is the product solving and how is that benefiting you?
Yolk saved us a lot of time. Because we no need to review all the calls manually. We get quicker feedback. It helps track improvements clearly because score trends are easy to see
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