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Epiq Discovery has been an excellent resource for me and my team; very user friendly!
What do you like best about the product?
I like the end to end user functionality. I do not have to wait for a team to collect or process anything. I'm on my own timeline. Epiq's support is outstanding so they are there if I need them!
What do you dislike about the product?
The FAQs are helpful but I think a simple job aide would be beneficial. Some of the things I had to learn with trial and error which is not always practical when you're working under a deadline.
What problems is the product solving and how is that benefiting you?
Our prior platform had a fraction of the features ED provides. I can provide access to outside counsel to review data which is essentail in Litigation. The search capabilities and production features are immensely helpful. I can run productions either to external counsel, regulators, or for an internal investigation. The options provide me solutions I did not have before.
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Utilized EpiqDiscovery as a data repository for multiple lawsuits.
What do you like best about the product?
Quick and easy collection capability (used to collect a select folder from Gmail); the Admin side of the database is intuitive - easy to create coding layouts, manage users, export productions. Customer support was excellent.
What do you dislike about the product?
QC review of productions are not easily accomplished -- there is no ability to filter data fields to confirm responsiveness, privilege, redaction, and confidentiality tagging for the dataset. Indepdent searches are required and need to be rerun after each update to confirm all documents are being produced as intended. Creating batch reviews was cumbersome and not easily managed - the feature are too simplistic and would like more reporting options and visibility. The organization of the saved searches were overwhelming, and should be simplified.
What problems is the product solving and how is that benefiting you?
Very competitive pricing which was beneficial for the datasize. It fit hte need but you get what you pay for -- not a lot of sophistication.
User friendly platform
What do you like best about the product?
I value the response of customer service and also how easy the platform is to navigate. Tagging is straight farward and any one can learn to upload files.
What do you dislike about the product?
redaction is very difficult especially because the tool needs to be clicked on several times.
What problems is the product solving and how is that benefiting you?
help make document review faster and more manageable, help tracking progress of docs done before and summary of reports
Perfect solution for a Subject Access Request
What do you like best about the product?
It is user friendly and helps running searches easily. Appreciate the way documents are organised and fodoered how we want to. Ease of access to the saved searches!
What do you dislike about the product?
It gets slow at times. The production that is created is stactic. It will be better if the production that is run is dynamics. It will help in not repeating the production process.
What problems is the product solving and how is that benefiting you?
Organising the documents from a pst, duplicates being removed and helped us get more organised and productive with the document review process we have internally.
It has taken a little bit of time to work through the system, but it is getting easier each day.
What do you like best about the product?
User interface, reminds me of an iphone.
What do you dislike about the product?
Too many clicks. It might make sense to allow more tags when in the "normal view." Currently, it is only 4 flags, perhaps increase to 8.
What problems is the product solving and how is that benefiting you?
We are performing document review at an affordable price, and this is important to my clients.
Saves time and effort
What do you like best about the product?
This product has saved us time in reviewing and producing pdf responsive packages of email disclosures. We use the filter, review, and production tools. It is nice how the tool can combine multiple emails into a mutlipage pdf.
What do you dislike about the product?
There are a lot of options and it does take some "hand-on" use to get used to the functionality and different tools. But once you do a couple disclosures it seems to become more intuitive. I do not like that you cannot reuse data collections across multiple projects, which would reduce the number of uploads and EPIQ discovery storage costs, which the more storage, the more cost.
What problems is the product solving and how is that benefiting you?
Email production is becoming more frequent. Before Epiq our organization had to review multiple pst files, each individually. With Epiq discovery, you can collect multiple pst files and review them cumulatively and flag and produce the responsive, convert to pdf/text files, bate stamp and produce a package rather easily.
SageForth Production 001
What do you like best about the product?
different options to view and tag the documents
What do you dislike about the product?
importing the data seems fairly complicated
What problems is the product solving and how is that benefiting you?
documents of 5000+ pages efficient way to review and tag relevant documents for different purposes.
In-house Disclosure System
What do you like best about the product?
* Being able to view the documents on a dual screen is very helpful
* Exporting documents does not take too long
* User friendly and easy to navigate
* Exporting documents does not take too long
* User friendly and easy to navigate
What do you dislike about the product?
Some documents seemed to vanish and was replaced with a notice saying that the document wasn't avilable in the native format, and came back once it was reloaded
What problems is the product solving and how is that benefiting you?
Searches, filter documents and extract the required documents by tagging
Great product with lots of features
What do you like best about the product?
I deal mostly with review of PST files of email accounts. I like the ability to sort by custodian, search by terms and create folders of my searches. We used to use eDiscovery Point and Epiq allows us to perform the same tasks.
What do you dislike about the product?
There are a number of steps to go from initial promotion of PST files to an actual production. It would help to have an overview tutorial that walks people through those steps in order generally.
What problems is the product solving and how is that benefiting you?
We are able to process thousands of email messages quickly and make decisions on relevance, privilege and issues we need to address with our clients. This process is much faster than reviewing messages in Outlook.
Recommendations to others considering the product:
If you previously used eDiscovery Point, Epiq is a great alternative. It can do the same tasks.
Epiq Review: Affidavit of Documents
What do you like best about the product?
Customizable tags and clean interface. I found the document tags extremely helpful, and the staff are always quick and responsive to questions.
What do you dislike about the product?
Document dates can be disrupted, no built in feature to edit dates as needed.
What problems is the product solving and how is that benefiting you?
We have a large litigation file with a complex affidavit of documents. This software allowed us to input all documents, review and tag for issues and privilege over a period of time. Very well organized.
Recommendations to others considering the product:
Great product, excellent and helpful staff.
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