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    Epiq Discovery - SaaS eDiscovery Platform

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    Sold by: Epiq 
    Resolve legal, compliance, and investigative matters quickly with efficient data collection, processing, early case assessment, analysis, review, and production. Facilitate stakeholder collaboration with law firms, legal service providers, and internal business units including legal, compliance, HR, and IT.
    Listing Thumbnail

    Epiq Discovery - SaaS eDiscovery Platform

     Info
    Sold by: Epiq 

    Overview

    Epiq Discovery, designed natively on AWS and supported by Amazon technology, delivers a comprehensive platform for eDiscovery and legal compliance management. Epiq Discovery supports the entire matter lifecycle: data collection, processing, early case assessment, analysis, review, and production. The platform supports corporate legal departments and law firms, facilitating the resolution of legal, compliance, and investigative matters.

    By leveraging Amazon services, Epiq Discovery ensures data security and system reliability. Its cloud-native architecture enables scalable and flexible operations. The platform aids in handling large data volumes and complex case requirements, fostering collaboration across legal, compliance, HR, and IT departments.

    An intuitive interface and process automation minimize the need for extensive training, accommodating users across technical abilities and promoting rapid adoption. Epiq Discovery allows clients to navigate legal and compliance obligations effectively, supporting increased productivity and better business outcomes.

    Highlights

    • Capability: Transforming eDiscovery and litigation support through partnership with an alternative legal service provider delivers predictable cost structure, global insights, scalability, and access to leading expertise.
    • Easy to use: Epiq Discovery supports rapid document processing and review with an intuitive interface designed to enhance user experience, reducing onboarding time and increasing productivity.
    • Cost Effective: Integrated capabilities like email threading, near-dupe detection, concept searches, and multimedia processing improve efficiency and cut costs by eliminating the need for third-party licenses.

    Details

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    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Epiq Discovery - SaaS eDiscovery Platform

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    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for any usage exceeds the entitle amount or not covered in the contract. These charges will be applied on top of the contract price. If you choose not to renew or replace your contract before it ends, access to your entitlements will expire.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Epiq Discovery
    Epiq Discovery Core SaaS Subscription - 1TB
    $45,000.00

    Additional usage costs (1)

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    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Cost/unit
    Overage charged per gigabyte per month
    $6.00

    Vendor refund policy

    Negotiable

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Our Customer Success Managers (CSMs) are experienced software and eDiscovery experts who ensure a customer experience that achieves your eDiscovery objectives and exceeds your expectations. CSMs provide personalized learning paths, workflow consulting, and best practices.

    Epiq offers comprehensive global technical support through email, call, or chat across time zones. Our priority is to minimize any disruptions to your operations by resolving your issues promptly and efficiently, allowing you to resume work without unnecessary delays.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    35 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Legal Services

    Responsive support staff; less user-friendly product

    Reviewed on Nov 19, 2024
    Review provided by G2
    What do you like best about the product?
    The responsiveness of the support staff. No matter what time of day, I routinely get prompt responses to support questions.
    What do you dislike about the product?
    The software is much less user-friendly than Relativity. Some of the functionality needs to be thought through and revamped to make it more intuitive to the user. Some functionality is buried within several clicks when it should be easier to find.
    What problems is the product solving and how is that benefiting you?
    Document production; review of third-party production.
    Cynthia R.

    Suits our ediscovery needs

    Reviewed on Nov 19, 2024
    Review provided by G2
    What do you like best about the product?
    I really like the user friendly interface and the tech support.
    What do you dislike about the product?
    I wish there were training videos/modules so it would be quicker to learn new tasks and strategies.
    What problems is the product solving and how is that benefiting you?
    We are a very document intensive firm. Epiq helps us keep things organized as we prepare for litigation.
    Cherrie M.

    Easy to identify and tag documents.

    Reviewed on Nov 19, 2024
    Review provided by G2
    What do you like best about the product?
    Easy to gather and tag documents with a single cleick.
    What do you dislike about the product?
    Can be expensive over time, not sure of the storage limitations or fees.
    What problems is the product solving and how is that benefiting you?
    Easy to tag documents for review and privilege.
    Tavia D.

    Its helpful with when there is a lot of files that need reviewing

    Reviewed on Nov 19, 2024
    Review provided by G2
    What do you like best about the product?
    What i find the most helpful about Epiq Discovery is the serach keyword terms. That feature really help with reviwing large amounts of files.
    What do you dislike about the product?
    What I find to be the least favorable feature about Epiq Discovery the export and combing feature.
    What problems is the product solving and how is that benefiting you?
    It helps with searching and reviewing files.
    Legal Services

    Best Ediscovery tool I have used

    Reviewed on Nov 19, 2024
    Review provided by G2
    What do you like best about the product?
    The ease of use of Epiq Discovery is what I like best
    What do you dislike about the product?
    The navigation of the menus can be a bit confusing.
    What problems is the product solving and how is that benefiting you?
    It makes the import process for EDiscovery so easy!
    View all reviews