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    Epiq Discovery - SaaS eDiscovery Platform

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    Sold by: Epiq 
    Resolve legal, compliance, and investigative matters quickly with efficient data collection, processing, early case assessment, analysis, review, and production. Facilitate stakeholder collaboration with law firms, legal service providers, and internal business units including legal, compliance, HR, and IT.
    Listing Thumbnail

    Epiq Discovery - SaaS eDiscovery Platform

     Info
    Sold by: Epiq 

    Overview

    Epiq Discovery, designed natively on AWS and supported by Amazon technology, delivers a comprehensive platform for eDiscovery and legal compliance management. Epiq Discovery supports the entire matter lifecycle: data collection, processing, early case assessment, analysis, review, and production. The platform supports corporate legal departments and law firms, facilitating the resolution of legal, compliance, and investigative matters.

    By leveraging Amazon services, Epiq Discovery ensures data security and system reliability. Its cloud-native architecture enables scalable and flexible operations. The platform aids in handling large data volumes and complex case requirements, fostering collaboration across legal, compliance, HR, and IT departments.

    An intuitive interface and process automation minimize the need for extensive training, accommodating users across technical abilities and promoting rapid adoption. Epiq Discovery allows clients to navigate legal and compliance obligations effectively, supporting increased productivity and better business outcomes.

    Highlights

    • Capability: Transforming eDiscovery and litigation support through partnership with an alternative legal service provider delivers predictable cost structure, global insights, scalability, and access to leading expertise.
    • Easy to use: Epiq Discovery supports rapid document processing and review with an intuitive interface designed to enhance user experience, reducing onboarding time and increasing productivity.
    • Cost Effective: Integrated capabilities like email threading, near-dupe detection, concept searches, and multimedia processing improve efficiency and cut costs by eliminating the need for third-party licenses.

    Details

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    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Epiq Discovery - SaaS eDiscovery Platform

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    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for any usage exceeds the entitle amount or not covered in the contract. These charges will be applied on top of the contract price. If you choose not to renew or replace your contract before it ends, access to your entitlements will expire.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Epiq Discovery
    Epiq Discovery Core SaaS Subscription - 1TB
    $45,000.00

    Additional usage costs (1)

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    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Cost/unit
    Overage charged per gigabyte per month
    $6.00

    Vendor refund policy

    Negotiable

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Our Customer Success Managers (CSMs) are experienced software and eDiscovery experts who ensure a customer experience that achieves your eDiscovery objectives and exceeds your expectations. CSMs provide personalized learning paths, workflow consulting, and best practices.

    Epiq offers comprehensive global technical support through email, call, or chat across time zones. Our priority is to minimize any disruptions to your operations by resolving your issues promptly and efficiently, allowing you to resume work without unnecessary delays.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    30 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Rashmi N.

    Highly Effective SAR Processing Platform with Exceptional Support

    Reviewed on Nov 08, 2024
    Review provided by G2
    What do you like best about the product?
    Epiq Discovery is its intuitive and efficient platform for managing Subject Access Requests (SARs) and other document review tasks. The interface is user-friendly, which makes it easy to navigate even complex requests with confidence. This ease of use has streamlined our processes and reduced the time spent on repetitive tasks.
    What do you dislike about the product?
    Epiq Discovery could improve is in customisation options within the platform. While the tool is effective and user-friendly, it would be helpful to have more tailored settings or advanced filters to accommodate specific workflows and unique project requirements.

    Additionally, reporting and analytics could be more detailed. Enhanced insights or automated reports on key metrics would provide even greater visibility into the status and efficiency of SAR processing. These features would make it easier to track performance over time and make data-driven improvements.
    What problems is the product solving and how is that benefiting you?
    Managing SARs manually can be time-consuming and prone to errors, especially when handling large volumes of data. Epiq Discovery simplifies and streamlines the SAR process by automating much of the document collection, organisation, and review, saving us significant time and resources.
    Law Practice

    E-Discovery for Dummies!

    Reviewed on Oct 30, 2024
    Review provided by G2
    What do you like best about the product?
    The user interface, customer support, and pricing models
    What do you dislike about the product?
    The desktop client app could use updating.
    What problems is the product solving and how is that benefiting you?
    De-duplication of documents and effort in orgnanizing, reviewing, and producing them, and more robust searching.
    Legal Services

    Excellent time saving tool

    Reviewed on Oct 29, 2024
    Review provided by G2
    What do you like best about the product?
    The ability to quickly organise emails and documents by various metadata, and the customer support that has been provided. Manually sorting documents take an inordinate amount of time otherwise.
    What do you dislike about the product?
    Some features could be added, but this is being mitigated by the constant changes that Epiq is making to the solution
    What problems is the product solving and how is that benefiting you?
    time wasted on sorting and producing documents for use in Court
    Law Practice

    Generally good but the software can feel clunky at times.

    Reviewed on Oct 29, 2024
    Review provided by G2
    What do you like best about the product?
    The UI is clean and manageable for the most part. I like the pop out function too.
    What do you dislike about the product?
    The scrolling and moving from pages of documents is clunky.
    What problems is the product solving and how is that benefiting you?
    Epiq solves searching through many documents and redactions are made easier. This helps me work through discovery quicker.
    Paris G.

    Room for improvement

    Reviewed on Oct 26, 2024
    Review provided by G2
    What do you like best about the product?
    Someone from my my firm's IT department would say that the best thing about Epiq Discovery is that is a web-based platform. For me, the best features are codding/tagging documents.
    What do you dislike about the product?
    The search capabilities are sub-standard. I've follwed certain directions on your website and the search functions still do not work.
    What problems is the product solving and how is that benefiting you?
    Storage and ordanization of documents.
    View all reviews