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Intuitive, Smooth Interface with a Seamless Experience
What do you like best about the product?
It’s very intuitive, with a consistently smooth interface and an overall seamless process. Every time I use it, I can’t help but notice how easy it is to navigate, and how the comfort level stays consistently high.
What do you dislike about the product?
“Dislike” is a strong word, but if I had to point out one of its shortcomings, it would be the barrier to entry. Even though it’s intuitive, if you don’t have much knowledge of what you’re doing, that learning curve can still feel like a pretty tough hurdle to get over.
What problems is the product solving and how is that benefiting you?
Epiq addresses problems that come up in the AI and SaaS space. With the rapid rise and growth of AI these days, having a solution like Epiq Discovery feels crucial in today’s landscape.
A Balanced Perspective on Working at Epiq Discovery
What do you like best about the product?
What I like most about Epiq Discovery is the balance between strong technology and a people-focused culture. It feels like a place where accuracy, accountability, and teamwork truly matter, and where individuals are encouraged to learn, grow, and contribute to meaningful, real-world outcomes.
What do you dislike about the product?
Like any fast-paced organization, Epiq Discovery can be demanding at times, particularly when you’re managing tight deadlines and high-volume projects. The pressure can definitely be challenging, but I’ve come to view it more as an opportunity to strengthen my time-management skills, stay adaptable, and collaborate effectively as part of a team.
What problems is the product solving and how is that benefiting you?
Epiq Discovery addresses the challenge of managing large, complex volumes of electronic data in a way that remains accurate, secure, and defensible. With advanced technology and experienced teams, Epiq helps organizations meet legal and compliance requirements more efficiently, while also reducing risk and cost.
Reliable Tool That Delivers Results
What do you like best about the product?
Generally gets the job done re: doc review, searching, etc.
What do you dislike about the product?
The search builder does not always work as expected; processing of docs take a long time; AI function needs more features
What problems is the product solving and how is that benefiting you?
responding to FOIL requests; assists in discovery
Professional Look and Easy to Use
What do you like best about the product?
It's easy to use and looks professional, even though we can run it internally. I also like how we can review and produce documents on our own.
What do you dislike about the product?
I sometimes find the search functions to be a bit confusing but they get easier the more I do them.
What problems is the product solving and how is that benefiting you?
We often have to review large amounts of documents, most of which are emails, and Epiq Discovery allows us to swiftly load documents and keep the review organized, regardless of how many people get into the documents.
Detailed Search Features, But Steep Learning Curve
What do you like best about the product?
I like the number of details for users to integrate into their document searches. Additionally, once your toggles are to your liking, there is a much easier use to the system.
What do you dislike about the product?
Sometimes it is not user friendly unless you've been trainer by someone else on how to user it,
What problems is the product solving and how is that benefiting you?
They are definitely upgrading their security.
The Pros and Cons of Epiq
What do you like best about the product?
The most helpful aspect of Epiq is the ability to quickly flag responsive documents and categorize them according to privilege. This is what I primarily use it for. I also enjoy the ability to search keywords across a data set and review the hits with ease.
What do you dislike about the product?
The least helpful aspect of Epiq is how slow the system runs. Document review takes an extraordinarily long time simply because the pages are slow to load and the system as a whole seems to struggle to handle large requests.
What problems is the product solving and how is that benefiting you?
Epiq helps me quickly review and code responsive documents.
Epiq Discovery – Powerful, Simple, and Cloud-Ready!
What do you like best about the product?
Epiq Discovery combines powerful features with a clean, intuitive interface. Its cloud-based setup is fast and hassle-free, with smooth integration into existing workflows. The early case assessment tools make it easy to filter and prioritise data. On top of that, Epiq’s responsive customer support is knowledgeable and quick to resolve issues. It’s robust, easy to use, and well-supported—a standout in the eDiscovery space.
What do you dislike about the product?
The new interface places controls on the left side of the window, whereas I personally prefer them at the top of the screen. If this layout could be adjusted, it would make the experience even better.
What problems is the product solving and how is that benefiting you?
I used Epiq Discovery for a small matter and was able to set up the case, process the data, run searches, and provide responsive documents to the team—all within a single platform. This meant I didn’t have to import, export, and then overlay data between different tools, which saved time and reduced the risk of errors. Having everything in one place made the workflow faster, simpler, and more efficient.
Easy to use platform
What do you like best about the product?
I find the navigation in Epiq easy to use
What do you dislike about the product?
The help articles are lacking sufficient information - I would also appreciate the help articles being able to direct me to fixes for common issues.
What problems is the product solving and how is that benefiting you?
Ease of use in reviewing large quantities of emails and its attachments - ease in conducting searches
Responsive support staff; less user-friendly product
What do you like best about the product?
The responsiveness of the support staff. No matter what time of day, I routinely get prompt responses to support questions.
What do you dislike about the product?
The software is much less user-friendly than Relativity. Some of the functionality needs to be thought through and revamped to make it more intuitive to the user. Some functionality is buried within several clicks when it should be easier to find.
What problems is the product solving and how is that benefiting you?
Document production; review of third-party production.
Suits our ediscovery needs
What do you like best about the product?
I really like the user friendly interface and the tech support.
What do you dislike about the product?
I wish there were training videos/modules so it would be quicker to learn new tasks and strategies.
What problems is the product solving and how is that benefiting you?
We are a very document intensive firm. Epiq helps us keep things organized as we prepare for litigation.
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