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The Pros and Cons of Epiq
What do you like best about the product?
The most helpful aspect of Epiq is the ability to quickly flag responsive documents and categorize them according to privilege. This is what I primarily use it for. I also enjoy the ability to search keywords across a data set and review the hits with ease.
What do you dislike about the product?
The least helpful aspect of Epiq is how slow the system runs. Document review takes an extraordinarily long time simply because the pages are slow to load and the system as a whole seems to struggle to handle large requests.
What problems is the product solving and how is that benefiting you?
Epiq helps me quickly review and code responsive documents.
Epiq Discovery – Powerful, Simple, and Cloud-Ready!
What do you like best about the product?
Epiq Discovery combines powerful features with a clean, intuitive interface. Its cloud-based setup is fast and hassle-free, with smooth integration into existing workflows. The early case assessment tools make it easy to filter and prioritise data. On top of that, Epiq’s responsive customer support is knowledgeable and quick to resolve issues. It’s robust, easy to use, and well-supported—a standout in the eDiscovery space.
What do you dislike about the product?
The new interface places controls on the left side of the window, whereas I personally prefer them at the top of the screen. If this layout could be adjusted, it would make the experience even better.
What problems is the product solving and how is that benefiting you?
I used Epiq Discovery for a small matter and was able to set up the case, process the data, run searches, and provide responsive documents to the team—all within a single platform. This meant I didn’t have to import, export, and then overlay data between different tools, which saved time and reduced the risk of errors. Having everything in one place made the workflow faster, simpler, and more efficient.
Easy to use platform
What do you like best about the product?
I find the navigation in Epiq easy to use
What do you dislike about the product?
The help articles are lacking sufficient information - I would also appreciate the help articles being able to direct me to fixes for common issues.
What problems is the product solving and how is that benefiting you?
Ease of use in reviewing large quantities of emails and its attachments - ease in conducting searches
Responsive support staff; less user-friendly product
What do you like best about the product?
The responsiveness of the support staff. No matter what time of day, I routinely get prompt responses to support questions.
What do you dislike about the product?
The software is much less user-friendly than Relativity. Some of the functionality needs to be thought through and revamped to make it more intuitive to the user. Some functionality is buried within several clicks when it should be easier to find.
What problems is the product solving and how is that benefiting you?
Document production; review of third-party production.
Suits our ediscovery needs
What do you like best about the product?
I really like the user friendly interface and the tech support.
What do you dislike about the product?
I wish there were training videos/modules so it would be quicker to learn new tasks and strategies.
What problems is the product solving and how is that benefiting you?
We are a very document intensive firm. Epiq helps us keep things organized as we prepare for litigation.
Easy to identify and tag documents.
What do you like best about the product?
Easy to gather and tag documents with a single cleick.
What do you dislike about the product?
Can be expensive over time, not sure of the storage limitations or fees.
What problems is the product solving and how is that benefiting you?
Easy to tag documents for review and privilege.
Its helpful with when there is a lot of files that need reviewing
What do you like best about the product?
What i find the most helpful about Epiq Discovery is the serach keyword terms. That feature really help with reviwing large amounts of files.
What do you dislike about the product?
What I find to be the least favorable feature about Epiq Discovery the export and combing feature.
What problems is the product solving and how is that benefiting you?
It helps with searching and reviewing files.
Best Ediscovery tool I have used
What do you like best about the product?
The ease of use of Epiq Discovery is what I like best
What do you dislike about the product?
The navigation of the menus can be a bit confusing.
What problems is the product solving and how is that benefiting you?
It makes the import process for EDiscovery so easy!
Highly Effective SAR Processing Platform with Exceptional Support
What do you like best about the product?
Epiq Discovery is its intuitive and efficient platform for managing Subject Access Requests (SARs) and other document review tasks. The interface is user-friendly, which makes it easy to navigate even complex requests with confidence. This ease of use has streamlined our processes and reduced the time spent on repetitive tasks.
What do you dislike about the product?
Epiq Discovery could improve is in customisation options within the platform. While the tool is effective and user-friendly, it would be helpful to have more tailored settings or advanced filters to accommodate specific workflows and unique project requirements.
Additionally, reporting and analytics could be more detailed. Enhanced insights or automated reports on key metrics would provide even greater visibility into the status and efficiency of SAR processing. These features would make it easier to track performance over time and make data-driven improvements.
Additionally, reporting and analytics could be more detailed. Enhanced insights or automated reports on key metrics would provide even greater visibility into the status and efficiency of SAR processing. These features would make it easier to track performance over time and make data-driven improvements.
What problems is the product solving and how is that benefiting you?
Managing SARs manually can be time-consuming and prone to errors, especially when handling large volumes of data. Epiq Discovery simplifies and streamlines the SAR process by automating much of the document collection, organisation, and review, saving us significant time and resources.
E-Discovery for Dummies!
What do you like best about the product?
The user interface, customer support, and pricing models
What do you dislike about the product?
The desktop client app could use updating.
What problems is the product solving and how is that benefiting you?
De-duplication of documents and effort in orgnanizing, reviewing, and producing them, and more robust searching.
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