MaintainX
MaintainX, Inc.Reviews from AWS customer
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Wonderful Experience with Staff & Very Pleased with the Program
What do you like best about the product?
After over a year of using MaintainX, it continues to exceed expectations. The platform is intuitive and has made a significant impact on how we manage our field operations. I can easily assign daily work orders and schedule out tasks in advance, which keeps our team aligned and organized. The communication features have been especially helpful in maintaining transparency across our sites. The level of customer support we’ve received has also been outstanding—responsive, helpful, and genuinely interested in our success.
What do you dislike about the product?
Honestly, I don’t have any complaints. In my original review, I noted a limitation around repeating work orders on specific weekdays of the month—for example, the first Friday of each month. Even that has seen progress, and the platform continues to evolve in the right direction. MaintainX listens to user feedback and consistently rolls out meaningful updates.
What problems is the product solving and how is that benefiting you?
MaintainX has streamlined our maintenance scheduling and work order processes. As administrators, we can assign tasks to our Field Operators for the week and require specific steps to ensure nothing is overlooked.
Flawless execution of a painless Implementation
What do you like best about the product?
The software is top notch - user friendly, app based and very intuitive. Everything you could ask for in a cloud based CMMS system!
What do you dislike about the product?
At this point, I have no noteable dislikes regarding the MaintainX software and the implementation process.
What problems is the product solving and how is that benefiting you?
MaintainX is helping our facility move from a reactive maintenance culture to one driven by preventative and predictive measures. An effective CMMS system ties directly to business efficiency, which in a competitive market is a critical aspect of business operations.
Game Changing
What do you like best about the product?
It allows you to source work orders and track and report on everything meaningful to any business. This system makes everything more efficient. It is simple and easy to use for anyone.
What do you dislike about the product?
I have not found much that I dislike so far. They have been able to solve all of the questions and issues that I had from the start. The implementation process has been beneficial for everyone involved.
What problems is the product solving and how is that benefiting you?
Creating and tracking work orders in a modern way is bringing us into current times. We can also be more productive with our time and money for the club.
MaintainX - Beyond Expectations
What do you like best about the product?
We needed a mobile-first and user-friendly application. Something our mechanics would be very eager to use
What do you dislike about the product?
Some options are not available in offline mode
What problems is the product solving and how is that benefiting you?
We have multiple locations and a very large unique set of assets. We needed a way to organize and implement a company-wide work-order and asset management structure
VERSATILE
What do you like best about the product?
I love how we are able to tailor the program to meet our specific needs as a company. The customer service is also excellent and helpful.
What do you dislike about the product?
The only downside is the site was designed for a service maintenance role, while we use it primarily for inventory and jobs, so there are a few features we have to work around.
What problems is the product solving and how is that benefiting you?
It is solving inconsistancies with inventory reports and counts, allows us to track and project inventory usage and has drastically simplified accounting, cycle counts, and service.
New to MaintainX
What do you like best about the product?
I like the customability of MaintainX and customer service is top notch!
What do you dislike about the product?
I would like to be able to customize the permissions for our Full Users under the Premium package.
What problems is the product solving and how is that benefiting you?
organization and work order flow
MaintainX for 2023
What do you like best about the product?
It's an accurate , simple and modern program. Perfect to create an image of the "care" of a facility.
It will hopefully show shortcuts in resources, human and material.
It is faster than the competition.
It will hopefully show shortcuts in resources, human and material.
It is faster than the competition.
What do you dislike about the product?
The downside is that we need TIME to switch over and to get used to the new.
What problems is the product solving and how is that benefiting you?
Better more accurate follow up on maintaining the assets
Fastest implementation i've ever done
What do you like best about the product?
Ease of getting started and training technicians .
What do you dislike about the product?
Reporting is fairly fixed, cannot sort by custom fields
What problems is the product solving and how is that benefiting you?
Tracking where our maintenance labor and material dollars are spent
So far so god, Suggestion for MaintainX
What do you like best about the product?
Easy to use,
Creating a procedure library can help other technician, especially new onboard technicians, to keep up with our work
All the procedure are easy to create and easy to work with.
Creating a procedure library can help other technician, especially new onboard technicians, to keep up with our work
All the procedure are easy to create and easy to work with.
What do you dislike about the product?
Please add the broken part fields amount to parts Inventory. automatically add the broken part fields amount when there is part deducted in work order.
What problems is the product solving and how is that benefiting you?
No more messy WhatsApp messages that came from all regions across the country. It just centralized and see whats going on right from your gadget.
Can improve the worker productivity and inventory control.
Can improve the worker productivity and inventory control.
Love this app!
What do you like best about the product?
One app that helps control work orders, PM's, inventory and so much more!
What do you dislike about the product?
Could use more reporting features for parts usage and cost usage for parts
What problems is the product solving and how is that benefiting you?
We needed a work order/inventory control program and Maintain X did that for us
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