MaintainX is a mobile-first maintenance and asset management platform. It lets you predict and prevent equipment downtime, drive technician productivity, and reduce maintenance costs with AI-assisted workflows. __________________________________________________________________
MaintainX streamlines operations:
- Efficient maintenance management: Manage all work orders and preventive, predictive, and reactive maintenance in one intuitive app. Connect with business systems like SAP to streamline workflows.
- Detailed asset insights: Monitor asset health, track history, and analyze performance trends to extend equipment lifespan.
- Data-driven maintenance: Connect your IoT sensors, PLCs, and SCADA systems to detect anomalies early and automate maintenance actions.
- Connected teams: Equip workers with mobile access to work history, SOPs, and AI-powered recommendations.
- Optimized inventory management: Prevent stockouts and control costs by tracking inventory levels with alerts and more in real time.
- Fast time to value: Get sites up and running in just three weeks with our expert implementation services.
Highlights
AHLSTROM consolidated maintenance data and captured 80% of tribal knowledge. Technicians can access crucial information anywhere, which allows them to properly plan a proactive maintenance approach and achieve a 90% reduction in Mean Time to Repair.
FUTURE FOAM sourced more durable, cost-effective parts, reduced parts inventory costs, increased proactive maintenance, and streamlined regulatory compliance. They decreased reactive maintenance by 30%, with 53K parts cataloged and managed in MaintainX.
TITAN AMERICA technicians easily input their data in real-time, while managers gain insights through built-in dashboards. Plus, an integration to Titan's ERP system automated data entry, saving time and ensuring accuracy. Titan decreased unplanned maintenance by 30% while managing 800+ plant assets in MaintainX.
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AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
MaintainX on AWS Marketplace uses a single contract dimension priced per unit. You do not select from fixed tiers or public rates here. Instead, you contact the vendor to receive a custom quote based on your needs. Pricing is set through that quote rather than published on the listing. A user is defined as someone who uses the app with a unique login; requester accounts are free. Your final cost depends on the terms agreed during quoting. Sales tax may apply depending on your billing location.
Top-of-mind questions for buyers
What counts as one billable user for MaintainX pricing?
A user is anyone who uses the MaintainX app and has a unique login. That person counts toward your billed user total. Requester accounts, which only submit maintenance requests, are free and do not count as billed users.
How is MaintainX priced on AWS Marketplace, and what determines my final cost?
MaintainX uses a contract model priced per unit. There are no published rates or fixed tiers on the listing. You contact the vendor for a custom quote based on your needs. Your final cost is set by the terms agreed during that quote process.
Are there added costs beyond the quoted subscription price?
Some capabilities carry extra fees. OT data connectors and custom ERP integrations may add costs. Sales tax can also apply depending on your billing location, appearing as a line item on invoices. Confirm any add-on charges with the vendor during quoting.
Request a private offer to receive a custom quote.
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MaintainX provides a multi-faceted support structure to assist customers with any technical issues. Contact - https://www.getmaintainx.com/contact 24/7 Technical Support: Our team is constantly available to address technical issues. Help Center: Offers extensive documentation and best practices for setting up and optimizing MaintainX usage. MaintainX Academy: Provides targeted courses and real-time instructional webinars that enhance user proficiency and maximize the platform's utility. MaintainX Community: A product-centric hub where your users can create meaningful connections and share MaintainX insights, tips, and best practices.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
MaintainX has revolutionised our workplace maintenance management. We can easily create work orders, link them to the right assets and locations, and assign them to the relevant technician to resolve the issue. It also gives us a clear, demonstrable history of all work carried out on every piece of equipment across our site. The different user tiers mean we can customise who sees what information, which helps keep processes efficient and well controlled.
I don’t recall the system ever having any downtime during work hours, so we can rely on it when we need it most. Processing speed is fast as well, which really helps—especially when uploading images quickly.
Overall, between the effective system and the brilliant ongoing support from our account manager, it feels like great value all around.
What do you dislike about the product?
At this stage, I have very few frustrations with MaintainX.
What problems is the product solving and how is that benefiting you?
Before using MaintainX, we tracked our reactive maintenance on a whiteboard. That left us with very little detail on what actually needed doing, no image evidence to support the request, and no reliable way to assign the job—especially if the right person didn’t see the board.
Now that we have MaintainX, we can create work orders and assign them on the go, and we use the comment feature to discuss the specifics as we go.
The CoPilot AI integration has also helped team members interact and find solutions to problems without having to sift through an entire manual themselves.
Overall, we’re saving hours of admin time every week.
Marketing and Advertising
Highly Customizable - MaintainX Fits Many Operational Needs
Reviewed on Aug 06, 2026
Review provided by G2
What do you like best about the product?
I like that MaintainX can be customized to support a wide range of needs. I’ve found several ways to adapt it to fit my operation and workflows. While it’s not perfect, I don’t think I could have designed a tool that works better for such a broad range of operational processes.
What do you dislike about the product?
1. It doesn’t have tools properly worked into a structured maintenance workflow. Tools aren’t exactly parts, and most tools aren’t valuable enough to be treated as assets. 2. There’s no routing or map function. While not every job needs it, many maintenance operations involve sending someone from one location to another to complete the work.
What problems is the product solving and how is that benefiting you?
We use it to track work, manage inventory, centralize communications, improve our process flow, and keep an eye on costs.
MaintainX helps solve the disorder of having to do things in multiple places, especially when everything is operations-focused.
Food & Beverages
Seamless Onboarding and Strong ROI—Maintain X Keeps Maintenance Organized
Reviewed on Aug 04, 2026
Review provided by G2
What do you like best about the product?
Price was a deciding factor, and it’s critical for ROI. Support and onboarding were also key, and they made implementation seamless. Maintain X has been critical for organizing our maintenance flow and keeping things structured.
What do you dislike about the product?
Since this is our company’s first time implementing a CMMS, we haven’t identified any downsides yet.
What problems is the product solving and how is that benefiting you?
Organizing maintenance tasks and prioritizing them gives us better visibility.
Food Production
Adaptable Fit for Our Company’s Needs
Reviewed on Aug 04, 2026
Review provided by G2
What do you like best about the product?
Adaptability to the software for my company.
What do you dislike about the product?
Maintain x does not have a CRM format or add on format
What problems is the product solving and how is that benefiting you?
Maintain X is solving the dis order we had with our work orders along with inventory management.
Geoff P.
MaintainX: Intuitive, Flexible Inspection Forms with Fantastic 24/7 Support
Reviewed on Aug 01, 2026
Review provided by G2
What do you like best about the product?
The inspection forms can be created in a variety of ways - from existing templates to custom designed from scratch. Customer design is highly intuitive and flexible. I've examined other inspection tools - nothing comes close to the ease of use of MaintainX! Customer service is fantastic and highly accessible. A friendly and highly competent support team (not bots!) is available 24/7 via chat. For conceptual or setup, best practices, an account manager is eager to assist.
What do you dislike about the product?
No downsides - for service providers, the platform had not had a true "customer" module, but that feature has been recently introduced. MaintainX are continuing to develop the platform and are very responsive to user feedback.
What problems is the product solving and how is that benefiting you?
MaintainX has provided us with the ability to complete a range of inspections and better document our processes and customer equipment. It has been a game changer for us!