Sold by: MaintainX, Inc.
Deployed on AWS
Top-rated, mobile first maintenance and asset management.
4.8
Overview
MaintainX is a mobile-first maintenance and asset management platform. It lets you predict and prevent equipment downtime, drive technician productivity, and reduce maintenance costs with AI-assisted workflows.
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MaintainX streamlines operations:
- Efficient maintenance management: Manage all work orders and preventive, predictive, and reactive maintenance in one intuitive app. Connect with business systems like SAP to streamline workflows.
- Detailed asset insights: Monitor asset health, track history, and analyze performance trends to extend equipment lifespan.
- Data-driven maintenance: Connect your IoT sensors, PLCs, and SCADA systems to detect anomalies early and automate maintenance actions.
- Connected teams: Equip workers with mobile access to work history, SOPs, and AI-powered recommendations.
- Optimized inventory management: Prevent stockouts and control costs by tracking inventory levels with alerts and more in real time.
- Fast time to value: Get sites up and running in just three weeks with our expert implementation services.
Highlights
- AHLSTROM consolidated maintenance data and captured 80% of tribal knowledge. Technicians can access crucial information anywhere, which allows them to properly plan a proactive maintenance approach and achieve a 90% reduction in Mean Time to Repair.
- FUTURE FOAM sourced more durable, cost-effective parts, reduced parts inventory costs, increased proactive maintenance, and streamlined regulatory compliance. They decreased reactive maintenance by 30%, with 53K parts cataloged and managed in MaintainX.
- TITAN AMERICA technicians easily input their data in real-time, while managers gain insights through built-in dashboards. Plus, an integration to Titan's ERP system automated data entry, saving time and ensuring accuracy. Titan decreased unplanned maintenance by 30% while managing 800+ plant assets in MaintainX.
Details
Sold by
Delivery method
Deployed on AWS
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Features and programs
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AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
MaintainX | Contact us to receive actual pricing through a custom quote. | $1.00 |
Vendor refund policy
Term and termination (including refunds) are outlined in our Terms of Service: https://www.getmaintainx.com/terms-of-service
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
Vendor support
MaintainX provides a multi-faceted support structure to assist customers with any technical issues. Contact - https://www.getmaintainx.com/contact
24/7 Technical Support: Our team is constantly available to address technical issues.
Help Center: Offers extensive documentation and best practices for setting up and optimizing MaintainX usage.
MaintainX Academy: Provides targeted courses and real-time instructional webinars that enhance user proficiency and maximize the platform's utility.
MaintainX Community: A product-centric hub where your users can create meaningful connections and share MaintainX insights, tips, and best practices.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Customer reviews
Jason P.
Powerful Functionality for Chat, Work Orders, and Parts Inventory
Reviewed on Apr 22, 2026
Review provided by G2
What do you like best about the product?
The functionality - from utilizing the chat feature to the interface, work order creation and managing parts inventories.
What do you dislike about the product?
The implementation was very good and nearly seamless, however what it exposed was how poor a condition our existing system and data were. I really wish that I was aware of this system sooner.
What problems is the product solving and how is that benefiting you?
For me MaintainX is providing a better insight into long term health and cost of maintaining our production equipment. This will allow us to make quicker, clearer decisions regarding equipment replacement and rebuilds.
Jeff S.
Instantly Familiar, Email-Like Interface and Very Powerful
Reviewed on Apr 21, 2026
Review provided by G2
What do you like best about the product?
The usability. Very user friendly. It is presented like using your email system. This creates and instant familiarity.
What do you dislike about the product?
Some sorting filters seem lacking. There is no ability to create and save custom filters for procedures.
What problems is the product solving and how is that benefiting you?
MaintainX is solving the problems of efficient effective work order flow from creation to completing. It is also allowing the streamlined ability to edit data. It is creating a great tool for communication with work requestors. It will help us generate KPIs that we struggle with generating. Mean time to repair / failure. And much more
Non-Profit Organization Management
User-Friendly Interface and Easy Access—A Great Product
Reviewed on Apr 17, 2026
Review provided by G2
What do you like best about the product?
User friendly interface. Ease of access. Ability to access and create reports. The creative aspect of work orders and maintenance while keeping it simple.
What do you dislike about the product?
The only downside I found was the need to approve work orders. Other than that, great product.
What problems is the product solving and how is that benefiting you?
Keeping track of facilities and tenant work orders. MaintainX is streamlining the process while giving us quality reporting to analyze metrics.
Shastin M.
Easy to Use and Highly Customizable to Our Company’s Needs
Reviewed on Apr 16, 2026
Review provided by G2
What do you like best about the product?
I like how easy the system is to use, and that I can make it as simple or as complicated as I want. It’s also very easy to tailor to my company’s needs.
What do you dislike about the product?
I dislike the cost of the licenses. I’d like to be able to add more members so I can really get everyone in the company involved, but I’m restricted by the number of licenses available.
What problems is the product solving and how is that benefiting you?
It’s currently helping me figure out how to give a team member access to see everything, without giving them the option to edit.
Neal P.
Easy to Deploy, User-Friendly, and Delivers Clear ROI with Powerful Predictive Maintenance
Reviewed on Apr 13, 2026
Review provided by G2
What do you like best about the product?
There are so many things I appreciate about MaintainX, from how easy it is to integrate and deploy to the level of customer service and ongoing engagement. It’s also very user-friendly for both requesters and full users. We’ve captured a lot of valuable data and produced reliable reporting, which has helped us reduce unplanned downtime on critical assets by 90%—a huge feat in most industries. We’ve also started our journey into predictive maintenance with sensor technology, and the MaintainX vibration team was able to warn us about a catastrophic failure before it happened (as verified by our senior maintenance mechanic). Compared with the L2L and Maximo platforms, the pricing feels fair, and leadership can see the ROI immediately across the board.
What do you dislike about the product?
Some parts of the reporting still need tweaking for me, particularly the ability to compile all data into a single Excel report. From time to time, new features roll out—or changes are made to existing features and reporting—without our knowledge, and we end up having to contact our customer reps just to figure out what’s different.
Another issue is visibility: full users can see all open work orders, but requesters can’t. That gap can easily lead to duplicate work orders being submitted. It would be helpful if requesters were prompted to check whether a similar request already exists before submitting a new one. I’d also like a notification icon within the app itself, similar to the alarm bell in Outlook. Finally, it would be great to have a way to link related work orders together for easier troubleshooting, and I understand this is a feature within the new MaintainX Copilot.
Another issue is visibility: full users can see all open work orders, but requesters can’t. That gap can easily lead to duplicate work orders being submitted. It would be helpful if requesters were prompted to check whether a similar request already exists before submitting a new one. I’d also like a notification icon within the app itself, similar to the alarm bell in Outlook. Finally, it would be great to have a way to link related work orders together for easier troubleshooting, and I understand this is a feature within the new MaintainX Copilot.
What problems is the product solving and how is that benefiting you?
Initially, we were looking for a system to document our work efforts and schedule our preventive maintenance, and MaintainX made that very easy. Soon after implementation, we began collecting both online and offline data and shifted our workplace culture to require a work order for essentially every request that involved the maintenance team. That change improved the accuracy of our machine uptime and downtime tracking for OEE metrics. With that data in hand, we built a capital project to upgrade our high-pressure pumps. After replacing the problematic pumps based on what the data showed, we achieved a 90% reduction in downtime for those critical assets in just 13 weeks.
In addition, because MaintainX was so easy to implement, we decided to digitize our Master Sanitation Schedule for the Sanitation team. This not only supported our quality and food safety goals within the plant, but it also freed our Maintenance mechanics from work orders that were better suited for the janitorial staff.
In addition, because MaintainX was so easy to implement, we decided to digitize our Master Sanitation Schedule for the Sanitation team. This not only supported our quality and food safety goals within the plant, but it also freed our Maintenance mechanics from work orders that were better suited for the janitorial staff.