MaintainX
MaintainX, Inc.Reviews from AWS customer
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Streamlines Processes and Ensures Nothing Gets Missed
What do you like best about the product?
I like how it streamlines processes and makes sure things aren’t getting missed.
What do you dislike about the product?
Nothing negative to say so far, I’ve been happy with its capacity for our organization
What problems is the product solving and how is that benefiting you?
Helps us prevent missed tasks, helps document the work that is getting done
User-Friendly Maintenance Tracking with Fast Support
What do you like best about the product?
User friendly, easy way to track maintenance and down time
What do you dislike about the product?
Nothing really of note. Few hiccups here and there that are typically addressed immediately by the MaintainX team
What problems is the product solving and how is that benefiting you?
True maintenance tracking of PM's and even more specifically reactive maintenance. Visibility on metrics that can be shared with not only our team, but also customers
Great for Organizing Work Orders, but Calendar Overlaps Need Improvement
What do you like best about the product?
I like how well we can view and organize work orders
What do you dislike about the product?
The calendar doesn't show the work orders in a way that you can view overlapping assignments. it would be good to be able to see the duration of a work order as a bar covering multiple days.
What problems is the product solving and how is that benefiting you?
we can connect our work orders, time tracking and reports all in one place on one device. That makes us more efficient
Excellent Support from MaintainX
What do you like best about the product?
Having the support from maintain X and the ability to have the program customized.
What do you dislike about the product?
Some things get to be a little difficult to move through.
What problems is the product solving and how is that benefiting you?
Having the ability to have multiple employees see and work from one program.
MaintainX Keeps Our Field Team Organized and Ready for Future Events
What do you like best about the product?
MaintainX has become our best friend out in the field. It helps us stay on top of everything and keeps us organized, especially when we’re planning for future events.
What do you dislike about the product?
The only thing I don’t like is that I can’t use it when cell phone service is limited.
What problems is the product solving and how is that benefiting you?
MaintainX helps keep me connected to every site I visit. It remembers the details for me and keeps that knowledge accessible, so when someone else goes to the site later, they can quickly see where the problems are.
Excellent Reporting and Easy Report Migration to Excel
What do you like best about the product?
I loved the reporting section and how easy it is to migrate the reports to exel
What do you dislike about the product?
the speed for uploading pictures when opening work orders could improve.. but maybe it is just my phone.
What problems is the product solving and how is that benefiting you?
Maintain X helps us with our day-to-day operations. It allows us to track productivity and recurring issues, which contributes to making better decisions.
Comprehensive CMS That Covers Everything We Need
What do you like best about the product?
It covers all bases of a CMS. From recurring work orders to inspections. We’ve been looking for a software like this for a few years.
What do you dislike about the product?
There is no perfect software, however
bulk upload of inspection templates would be a great feature.
bulk upload of inspection templates would be a great feature.
What problems is the product solving and how is that benefiting you?
Recurring maintenance for compliance and liabilities.
Easy Day to Day Work Orders and Clear Team Communication in One Place
What do you like best about the product?
What I like most about MaintainX is how easy it is to use day-to-day. Creating work orders, tracking tasks, and checking maintenance history is pretty straightforward, which makes it a lot easier to stay organized. It also helps keep communication clear between the team since everything is in one place instead of spread across emails, texts, or paper notes.
What do you dislike about the product?
I do like the app, but it's not as clear and easy to use as the browser.
What problems is the product solving and how is that benefiting you?
MaintainX helps us keep maintenance work organized and visible for the whole team. Instead of work orders, updates, and notes being scattered across different places, everything lives in one system. That makes it a lot easier to track what’s been done, what still needs attention, and the maintenance history of equipment.
Invaluable, Intuitive Tool for Tracking Assets, Work Orders, and Spare Parts
What do you like best about the product?
MaintainX offers an easy to use, intuitive experience, which has helped me to track assets, create work orders as well as a spare parts inventory. MaintainX has been an invaluable tool. Easy to manipulate and add data, great customer support. Very handy to have an app that I can have on my cell phone as I move about the facility.
What do you dislike about the product?
Nothing really comes to mind in terms of dislike.
What problems is the product solving and how is that benefiting you?
Tracking progress and completion of workorders is by far the best feature for my experience.
Outstanding Training and Helpful Support from Start to Finish
What do you like best about the product?
Very good introduction to the system to help us make an informed decision on which system to go with.
The installation team was very helpful with assisting us on building the work sheets and uploading all our PM's . Our account rep is very good at answering our questions in a timely fashion. The training modules are outstanding.
The installation team was very helpful with assisting us on building the work sheets and uploading all our PM's . Our account rep is very good at answering our questions in a timely fashion. The training modules are outstanding.
What do you dislike about the product?
At this time , we haven't any major concerns as we are still going through the learning curve with the plant rollout
What problems is the product solving and how is that benefiting you?
The system has allowed us to document all work orders and requests . No more verbal requests is accepted. It must be a documented request. All our PM's are in one place to easily retrieve by asset. We can also start to track types of work orders and completions as well as costs.
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