MaintainX
MaintainX, Inc.Reviews from AWS customer
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Most intuitive CMMS I have ever used!
What do you like best about the product?
Easy to navigate, allows actions to be preformed in bulk, intuitive program and easy to learn.
What do you dislike about the product?
Wish it were more intuitive at working with our accounting system.
What problems is the product solving and how is that benefiting you?
We previously did not have an CMMS. This program allows us to, economically get our maintenance group up and running with the latest tech.
MaintainX as CMMS
What do you like best about the product?
The simplicity of ordering WO's through date or priority, eae of cataloging and tracking parts and PO's
What do you dislike about the product?
So far so good. Pretty happy with MaintainX
What problems is the product solving and how is that benefiting you?
Provides efficiency where needed. Makes communication easier.
Much better than E-Maint
What do you like best about the product?
I like MaintainX mainly because it's very user-friendly. I can navigate through our assets, parts, procedures, and work orders very easily. I did not need to watch "how to videos" or training on how to operate the system. I was able to edit and modify many things on the first day of using it.
Another big reason I love MaintainX is because of its mobile phone app. I can everything needed on the field with just my phone. I'm able to take pictures and upload them instantly. Also, when performing PMs, I can see the procedure and check the steps as I complete the work.
Before MaintainX I was using E-maint, which was very confusing to operate. The reports did not work everytime. I had many issues with it responding very slow and at times i felt lost. Their customer service was not that great.
Another big reason I love MaintainX is because of its mobile phone app. I can everything needed on the field with just my phone. I'm able to take pictures and upload them instantly. Also, when performing PMs, I can see the procedure and check the steps as I complete the work.
Before MaintainX I was using E-maint, which was very confusing to operate. The reports did not work everytime. I had many issues with it responding very slow and at times i felt lost. Their customer service was not that great.
What do you dislike about the product?
So far, I don't dislike anything about MaintainX. I just wish that MaintainX would, later on, sell a heavy-duty tablet device specialized for maintenance teams.
What problems is the product solving and how is that benefiting you?
So far the parts inventory is saving us money because we can easily see what we have in stock. It prevents us from purchasing doubles.
And the mobile app is saving us time. No need to close out work orders anymore. Also, no more paper, documents, excel files, or notes.
And the mobile app is saving us time. No need to close out work orders anymore. Also, no more paper, documents, excel files, or notes.
Help keep customer's equipment up to date. BEST SOFTWARE FOR ITS VALUE!
What do you like best about the product?
Helps me keep customer equipment and assets organized and up-to-date, keep comments/notes for every job order, and software is user-friendly. Also customizable preferences on job orders and assets.
What do you dislike about the product?
NOTHING. I have yet to find anything that I don't like.
What problems is the product solving and how is that benefiting you?
Equipment maintenance and monitorting.
My company loves it
What do you like best about the product?
The ease of use. You can jump right in without much downtime. The mobile app is well put together and thought out.
What do you dislike about the product?
I don't like that customizing is, quite frankly, non-existence. I wish they would add more customization features. Like on the job board, why can't you move and change titles as you please? It wouldn't be that hard to add. I would buy the premium if that were a feature.
What problems is the product solving and how is that benefiting you?
We use Maintainx to keep up with work tickets. The management staff uses it to send work areas out to the field staff. The field staff then uses the ticket to complete the task assigned.
One of the best pieces of software I have used
What do you like best about the product?
The ease of use of all the different functions and the ability to edit almost everything to your needs.
What do you dislike about the product?
The only thing I have had issues with is getting QR codes to print correctly.
What problems is the product solving and how is that benefiting you?
Keeping our vast maintenance parts inventory in order and keeping all employees in close communication with each other.
Very User Friendly
What do you like best about the product?
The development team is very responsive. They take feedback and constructive criticism very well and are eager to work with their clients.
The interface is simplistic and straightforward. Non-tech-savvy users don't struggle with navigation throughout the program.
Administrators have a lot of tools at their disposal.
The interface is simplistic and straightforward. Non-tech-savvy users don't struggle with navigation throughout the program.
Administrators have a lot of tools at their disposal.
What do you dislike about the product?
The software is not friendly to low to mid grade tablets. High end devices such as iPhones have no issues. The program lags a lot when procedures are large.
Each step will save automatically and the program hangs until it finishes saving. The process of saving could be improved.
Each step will save automatically and the program hangs until it finishes saving. The process of saving could be improved.
What problems is the product solving and how is that benefiting you?
MaintainX is providing more accountability and structure to our daily workflow. It allows us to analyze problem areas within the facility that need further examination.
Asset management software we utilise for work order management
What do you like best about the product?
We chose MaintainX because of its flexibility to meet our needs. Although it is a fantastic asset management tool, we use it somewhat differently to manage work orders and exceptions to our SOPs. The customisable procedures are also amazing, allowing us to create the perfect step-by-step guides for our staff and contractors.
What do you dislike about the product?
It's no fault of MaintainX but because we use it differently, the time on site reports aren't as intuitive as we'd like. We can still grab the data so it's not a problem.
What problems is the product solving and how is that benefiting you?
Overall it is the ease and simplicity of managing our workflows and responsibilities. Keeping track of the 300 or so separate monthly tasks. Ability to send maintenance orders to Vendors quickly and easily. Excellent customisation of Procedures to suit our work environment.
Helps our company work better
What do you like best about the product?
The best thing about MaintainX is that it's easier to know what people need and saves time. This way, people can make request, and we get notified that something needs to be done.
What do you dislike about the product?
I'm sorry, but I do not have an answer for this because I do not see anything wrong with the app or the desk top version. It has definitely made our maintenance team more productive
What problems is the product solving and how is that benefiting you?
It improves our company because communicating with other team members is more accessible. It also helps keep track of our hours and what we have worked on all week
MaintainX has streamlined our maintenance system
What do you like best about the product?
The ability to track work needed to be finished and view it quickly.
What do you dislike about the product?
It isn't easy to record and track downtime without having many unnecessary users.
What problems is the product solving and how is that benefiting you?
We have a better handle on necessary work and projects. It makes it easier to distribute work to the required people without stopping what I am doing.
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