MaintainX

MaintainX, Inc.

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External reviews

1,502 reviews
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    Non-Profit Organization Management

Maintainx is so match better and easer to use then other cmms, I love it

  • June 03, 2023
  • Review provided by G2

What do you like best about the product?
It tracks everything in one place and keeps you on track and schedule. I can right P.O. in no time, and my team can find it in seconds, also the team at maintainx suport you and is always there for you when you need help
What do you dislike about the product?
I really can not think of anything that is a down side
What problems is the product solving and how is that benefiting you?
Maintain is helping me stay under budget by buying produce and keeping work order together. The asset tool help with P.M and make every peace of equipment run so much smother


    Sherri L.

Great program! Timesaver definitely.

  • June 02, 2023
  • Review provided by G2

What do you like best about the product?
The ability for all to see and track projects together, without multiple emails to get things done.
What do you dislike about the product?
The users (store managers) have to input all the work orders, yet do not get email updates as they are limited to the "user" experience. It can be resolved by asking them to keep the program open and checking the boldface type, but an email like the admins get would be GREAT.
What problems is the product solving and how is that benefiting you?
Tracking all items inside the platform so that all users can view and comment on items left to complete projects. Cuts down on back and forth emails and all items, estimates, parts, purchases and pictures can be stored in one location.


    ED H.

The start of MaintainX experience

  • June 02, 2023
  • Review provided by G2

What do you like best about the product?
Ease of use, streamlined computer and mobile application, informative training/Q&A conference calls at the start and excellent tech support.
MaintainX compared to the previous CMMS in most everything you can want in a CMMS.
What do you dislike about the product?
Honestly, I think all the tools/filters/etc incorporated into MaintainX are more than sufficient for all our needs.
If I had to say that there was something I disliked... perhaps not being able to apply themes or move things like widgets, info box, etc... But these things are merely aesthetics.
What problems is the product solving and how is that benefiting you?
Work flow, KPIs and inventory control.


    Bennett C.

Best CMMS out there!

  • June 01, 2023
  • Review provided by G2

What do you like best about the product?
I like how organized the whole website is and how clean it looks. It's also really easy to navigate and understand.
What do you dislike about the product?
I wish maintainX had an offline mode where you can upload photos and then they'll automatically upload when you get wifi.
What problems is the product solving and how is that benefiting you?
MaintainX is helping us keep all of out data that we capture organized and makes it easier to run reports for customers.


    Jason B.

VERY PLEASED WITH THE ROLL OUT PROCESS AND TRAINING PROVIDED

  • May 26, 2023
  • Review provided by G2

What do you like best about the product?
Easy to navigate, easy to customize to location
What do you dislike about the product?
Nothing yet, very satisfied the program.
What problems is the product solving and how is that benefiting you?
MaintainX is very user-friendly, I like the ease of navigation and the ability to customize to my location. I am much more productive. Im sure performance has increased.


    Cecil R.

MaintainX

  • May 26, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use interface, beneficial reporting and ease of use for reporting, multiple assignees to work orders, exporting work orders for vendors and other partners.
What do you dislike about the product?
Some quirks that have to be told to you in order to work around them
What problems is the product solving and how is that benefiting you?
Work order flows and easy reporting to quicken administrative time


    Eldrick L.

Service Report Convience

  • May 24, 2023
  • Review provided by G2

What do you like best about the product?
I can send my Excel Documents and digitize them into a professional work order.
What do you dislike about the product?
I wish it did not cost per user. I am a small business ower and I have to watch my expenses.
What problems is the product solving and how is that benefiting you?
I can keep better track of service reports/work orders.


    Sturgis K.

From nothing, to something, to everything

  • May 22, 2023
  • Review provided by G2

What do you like best about the product?
The flexibility of how this is setup out of the box afforded us the luxury to hit the ground running to build the system quickly yet allows for a lot of customization to handle the nuances of facilities' foundry maintenance items.
What do you dislike about the product?
My biggest dislike is the lack of "Quote Request" today; there is only a purchase order feature. While that is nice, it does not make other users aware that a quote request has been submitted, which can cause confusion and/or double work.
What problems is the product solving and how is that benefiting you?
Before having MaintainX, there was no system in place that was a one does all approach, and this allowed us to take the fragmented systems and build a holistic one..


    Dorian B.

Great Software for Asset Management!

  • May 22, 2023
  • Review provided by G2

What do you like best about the product?
Easy to navigate, very responsive not to mention great support from the Maintain X Team!
What do you dislike about the product?
Unlike Hybird it does not provide a 3D interface of our site.
What problems is the product solving and how is that benefiting you?
In my own use case it is specifically asset management and work orders managing our OT Enviroment Assets. This used to be handled in Excell prior and now there is a standard platform that compiles all of it in a single service.


    Gerald H.

Makes Work Easier.

  • May 19, 2023
  • Review provided by G2

What do you like best about the product?
It is beneficial to see what is happens with every ticket created at each location and live chat on who is involved. That way, everyone is on the same page with no confusion.
What do you dislike about the product?
There is really nothing that I can complain about with this system as of right now..........................................................................................
What problems is the product solving and how is that benefiting you?
Helps you and your team know exactly where you are on a work orders with down equipment and facility issues and or problems. I a ticket is still open and what has or has not been completed to fix the issues.