MaintainX
MaintainX, Inc.Reviews from AWS customer
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A very intuitive software that works on the floor.
What do you like best about the product?
Intuitive software, easy to use for managing maintenance workloads. Support is very responsive. A dedicated account manager greatly helps in building out for our needs.
What do you dislike about the product?
Large or long procedures on Android mobile apps are very unresponsive and lag. It would be nice if the search could be filtered to include keywords in descriptions (for assets, parts, work orders, etc.) rather than just titles.
What problems is the product solving and how is that benefiting you?
Logging what happens in the factory. Planning preventive maintenance. Improved communication within the maintenance department and upper management. Accountability!
Maintain x = Less stress
What do you like best about the product?
All work orders go straight to the employee's phone and then to mine when they are done with the work order.
What do you dislike about the product?
I would like to get a notification insted of a email when parts inventory is low.
What problems is the product solving and how is that benefiting you?
Preventative maintenance through procedures on a work order are now getting done correctly.
Very pleasant and easy to use
What do you like best about the product?
Easy to locate parts and item numbers
Simple and user friendly
Greak for keeping track of PoO's and properly imported parts
Simple and user friendly
Greak for keeping track of PoO's and properly imported parts
What do you dislike about the product?
No purchase orders on the app.
Can't search past part history for "one off" parts
Can't search past part history for "one off" parts
What problems is the product solving and how is that benefiting you?
MaintainX provides very simple procedures to create and record a detailed parts inventory as well as recurring work orders to easily be distributed among mechanics. This system has helped us keep a better track of open PO's and the aparts we should be receiving and using.
Super user friendly!
What do you like best about the product?
Maintain X is super user-friendly and very customizable! For the size of our organization, we have struggled to find an easy way to submit work orders and bring issues to our maintenance team's attention; this application assists us with providing the details, even down to the priority level, instantly to our maintenance team in order to complete the work orders successfully!
What do you dislike about the product?
Overall I have had a very smooth transition over to Maintain X. The only issue I can mention is not being able to adjust assignees more than a week in advance. For instance, when we have house managers on vacation, I can only go in a week before the vacation to change the assignee.
What problems is the product solving and how is that benefiting you?
Maintain X is helping us solve our issues with Maintenance work orders being entered and completed timely. Maintain X is also assisting us with collecting Community Home Reviews, which are automatically sent to our house managers to complete twice a week! Maintain X is benefitting us by organizing the information super conveniently for our organization.
Very Much needed
What do you like best about the product?
Very easy-to-use application and an easy help system.
Simple Purchase order system compared to most places.
Simple Purchase order system compared to most places.
What do you dislike about the product?
Nothing to dislike, when there is a problem Maintain X is on it.
What problems is the product solving and how is that benefiting you?
Maintain X has solved our issues of us trying to asset manage ourselves when this simple program can do it all for us.
I am a raving fan of MaintainX
What do you like best about the product?
The speed and ease of use. it is very intuitive.
What do you dislike about the product?
Finding and adding the right parts needs a little work
What problems is the product solving and how is that benefiting you?
Speed of accessing work orders.
Very easy user friendly CMMS
What do you like best about the product?
The simplicity of the application.
The ease of entering pieces of information
Work order creations are simple, to the point and easy to find and complete.
The parts inventory is clear, precise and very helpful when combined to purchase orders.
All in all, MaintainX is likely the BEST CMMS software on the market, can't wait for updates to come in the future it'll only make it better!
The ease of entering pieces of information
Work order creations are simple, to the point and easy to find and complete.
The parts inventory is clear, precise and very helpful when combined to purchase orders.
All in all, MaintainX is likely the BEST CMMS software on the market, can't wait for updates to come in the future it'll only make it better!
What do you dislike about the product?
I have been using the application since November 2022, and to be frank, the only complaint I have is the hierarchy of assets. When entering an asset you can then add a sub-asset and it stops. Another sub-sub would be beneficial for us and I'm sure others too. I have contacted MaintainX about this issue and they seem to be working on a solution as far as I know.
What problems is the product solving and how is that benefiting you?
Parts Inventory which was non-existent within the company.
Assets registry which existed but nothing was easy to find.
Work order creation and follow-up.
Purchase order to keep track of parts ordered and what was received vs not.
and much much more!
Assets registry which existed but nothing was easy to find.
Work order creation and follow-up.
Purchase order to keep track of parts ordered and what was received vs not.
and much much more!
Quality Implamentation
What do you like best about the product?
Service has been outstanding and assistance throughout the implementation has been a phone call away at all times.
What do you dislike about the product?
A benefit would be to have a larger level of hierarchy available within the asset management, allowing for sub-assets to have sub-assets
What problems is the product solving and how is that benefiting you?
Maintenance and asset management across our sites
Great for all size teams and companies
What do you like best about the product?
This was the first program we used on our Facilities team to log, track and record work orders for the office. The program is super easy to use and very user-friendly. The statistics and reporting can be precise based on your needs.
What do you dislike about the product?
The non-user request portal could have more options for information so the Facilities teams can better gauge the request and urgency. Also, the reports are comprehensive, but having access to downloadable charts and graphs would make the reports more efficient.
What problems is the product solving and how is that benefiting you?
We use this program to respond to, track and record the work orders for our corporate campus and remote facilities in the area. We have preventative maintenance work orders for our safety and maintenance teams, as well as reactionary work order for the everyday issues.
GOOD SUPPORT ON INTITAL SETUP AND GOOD FOLLOW-UP SUPPORT ON MY QUESTIONS.
What do you like best about the product?
Instant notifications on issues where we want it. Easy to set-up and use.
What do you dislike about the product?
No real issues at this time. We will be developing this program into something more robust.
What problems is the product solving and how is that benefiting you?
Quicker repairs and the ability to prioritize with the Maintenance Department.
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