MaintainX

MaintainX, Inc.

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External reviews

1,502 reviews
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    Medical Devices

Maintain X Shane

  • May 15, 2023
  • Review provided by G2

What do you like best about the product?
Since upgrading to enterprise , with all the AI features and the valuable template, it has made the platform so user friendly
What do you dislike about the product?
Reporting Dashboard could use an upgrade that is more customer specific for their facility requirements
What problems is the product solving and how is that benefiting you?
Daily Maintenance operations , parts usage, team member communication


    JORGE M.

User friendly System

  • May 03, 2023
  • Review provided by G2

What do you like best about the product?
It's easy to use, and you also can use it on the job site.
What do you dislike about the product?
I don't see any downside. I made some recommendations base o what I do but it is a relly complete program.
What problems is the product solving and how is that benefiting you?
We use it to have more control on the Maintenance operations of the Company; We also use it to follow SQF procedures.


    Mourad H.

Effective CMMS

  • April 14, 2023
  • Review provided by G2

What do you like best about the product?
The team is very collaborative, friendly, knowledgeable, and agile. Ability to meet our company's needs and offer a user-friendly system to manage facility maintenance, operations, and personnel. Excellent integration options with other programs. Compared to other CMMS programs I've used, this is very cost-effective and easy to use, allowing our organization to achieve our needs with expansion options in the future.
The learning videos are beneficial.
What do you dislike about the product?
Recommend having a generic slide deck that can be used to communicate the program in general to internal company employees.
Better population of the procedure library.
What problems is the product solving and how is that benefiting you?
Multiple users, user-friendly, self-learning.


    Eric L.

Awesome Maintenance Platform for Our Plant!!!

  • April 12, 2023
  • Review provided by G2

What do you like best about the product?
Very user-friendly and aids in keeping up with what needs to be done on a daily basis.
What do you dislike about the product?
There are really no downsides to this platform. I would highly recommend it to every business who has their own internal maintenance department.
What problems is the product solving and how is that benefiting you?
Tracking daily, weekly, monthly, and annual PMs. So much easier to keep up with what needs to be done. Moving from a reactive mode to a proactive mode is getting easier.


    Matthew B.

Great CMMS for any size organization

  • April 12, 2023
  • Review provided by G2

What do you like best about the product?
Exceptionally Intuitive, easy implementation, great support Team!
What do you dislike about the product?
None that I have found in the system so far
What problems is the product solving and how is that benefiting you?
Work Order creation and tracking.


    Doug L.

Simple and Stress Free

  • March 23, 2023
  • Review provided by G2

What do you like best about the product?
Lots of options for customizing.
Can do tasks with my cell phone.
What do you dislike about the product?
I have been using it for three weeks and found nothing negative.
What problems is the product solving and how is that benefiting you?
Tracking downtime of machines. Keeping track of costs per machine.


    Frank H.

MaintainX

  • March 17, 2023
  • Review provided by G2

What do you like best about the product?
I love the ease of use with MaintainX; everything went very smoothly regarding implementation going live.
What do you dislike about the product?
I haven't found much that I don't like, but I would like Requestors to have access to reporting function.
What problems is the product solving and how is that benefiting you?
Tracking expenses due to repairs made to and for our offices.


    Trish B.

Amazing team of people

  • March 07, 2023
  • Review provided by G2

What do you like best about the product?
MaintainX gives structure to a very busy team, the reports are highly recommended as this gives clear trends to improve your business. Its all in one place which improves efficiency of the team as this can be available at every occasion.
What do you dislike about the product?
Currently not found one as still alot of information to imput and gather historics. Plus employees are still in the tranfer period. It works not only inhouse but remotely and the manager of the team has more information available at hand
What problems is the product solving and how is that benefiting you?
MaintainX has given us one place for information and it will gather the historics to enable us to train new staff in the business of CU with old machinery. it gives a structure to a very busy department, Reporting gives us an idea of which machines need attention so pro active maintainance not reactive. It also helping with audits as all information is in one place and also gives a clear cost to a hidden area.


    Brendan H.

Powerful and Easy to Use

  • February 27, 2023
  • Review provided by G2

What do you like best about the product?
MaintainX strikes the perfect balance of power-user features to help users streamline almost all their maintenance needs while still offering a very easy to use package. The software is laid out in a user-friendly manner with smart integrations between all the tools it provides. What I like best is how users can choose to use as many or as few of these features as they want to tailor their experience to what suits them best for their particular workflow.
What do you dislike about the product?
There are not really any complaints I have with MaintainX. The only problem I have come in the form of features which would be nice to have; however MaintainX staff are always open to suggestions and are always looking for feedback on new features to implement.
What problems is the product solving and how is that benefiting you?
MaintainX is helping to automate our preventative maintenance and provides us with an effective path for operators to immediately report any machine issues to administrators.


    Jean-Marc B.

Streamlining Maintenance in Agriculture

  • February 25, 2023
  • Review provided by G2

What do you like best about the product?
MaintainX has a very intuitive and easy to use mobile application. This allows for a very quick onboarding process for all involved team members. Additionally, their support team is always very friendly and helpful.
What do you dislike about the product?
MaintainX is still a relatively new company, as such you will encounter minor bugs in your mobile application. However, their support team has been very receptive and they seem proactive on releasing new updates for the app frequently.
What problems is the product solving and how is that benefiting you?
MaintainX has dramatically helped us, organize and catagorize our maintenance program for our assets. Additionally, the software's value in maintaining and organized parts inventory is incalculable, time and money saved!