MaintainX
MaintainX, Inc.Reviews from AWS customer
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great program
What do you like best about the product?
can be customized beyond the imagination any thing you need can be put in
What do you dislike about the product?
have not found any thing yet but if i have a concern i get with the maintainx team and find a solution quick
What problems is the product solving and how is that benefiting you?
traceability of time cost assets
MaintainX has simplified my maintenance life
What do you like best about the product?
I like that I can get notifications for requests on my phone no matter where I'm at. I often travel for work, and I can easily monitor my maintenance team and incoming requests to complete work more efficiently. I also like how easy it is to mold the PM's specifically for the type of equipment and monitor all of the functions through daily and weekly checks. I have worked with several different CMMS systems; this one is by far the most user-friendly!
What do you dislike about the product?
I'm not sure about this question. The people at MaintainX have been great at implementing any ideas I have had to improve the system and how we use it.
What problems is the product solving and how is that benefiting you?
We had an inferior PM procedure system in place. This is getting more eyes on the equipment on a daily basis, and we can identify problems faster. This creates more uptime on the equipment, giving us a better product.
Inventory management
What do you like best about the product?
MaintainX has allowed our team to better track our inventory at our warehouse, as well as overall costs.
What do you dislike about the product?
The only downside I can see so far is that the mobile app for android seems to be lacking optimization and feels a little clunky and unfinished.
What problems is the product solving and how is that benefiting you?
We have been able to better track our inventory costs and streamline the process of delivering product to our locations through our warehouse. I especially like the QR codes, as it helps ensure accuracy on parts and supplies.
We had been in an "old school" mindset and position. Maintainx has taken us to a new level.
What do you like best about the product?
This Software is very user-friendly, and the team is extremely helpful. In so many ways, they have taken us to new places. The best description I can give to MaintainX is "Top Shelf."
What do you dislike about the product?
I cannot think of one thing. Every time I reach out for assistance, the solution is handled immediately.
What problems is the product solving and how is that benefiting you?
I manage a supply room where multiple employees from many departments come to me for supplies, and on many occasions, there is a lack of communication between departments. They assist with streamlining a process through a message format to correct this problem.
Streamlined for Perfection!
What do you like best about the product?
I am able to manage all my equipment effectively and completely.
What do you dislike about the product?
Not being able to print multiple work orders at once.
What problems is the product solving and how is that benefiting you?
Streamlining my equipment maintenance work.
Facilities Maintenance
What do you like best about the product?
The requester side of the app has been amazing. Our customers are kept up to date on the work request status, the requester side is easy to use, and it helps us keep our records easy to see and review.
For monthly PMs, it has made a massive difference in staying in compliance.
For monthly PMs, it has made a massive difference in staying in compliance.
What do you dislike about the product?
The only downside is that I haven't had enough time to use the application to its full potential in my daily routine. I have several large projects coming up and need to spend some time learning how to incorporate them into the system.
What problems is the product solving and how is that benefiting you?
MaintainX has solved the problem of monthly PM assignments, reminders, and record keeping. It has also allowed us to keep an eye on the time and materials we use.
MaintainX has made the process super easy
What do you like best about the product?
Ease of use for both client and customer. service requests can be entered in less than a minute
What do you dislike about the product?
It would be nice to be able to actually print the requests
What problems is the product solving and how is that benefiting you?
No missed work orders or more importantly PM's
MaintainX Review
What do you like best about the product?
The user interface and ease of use. Much more streamlined work order process
What do you dislike about the product?
MaintainX customer support has done a fantastic job of addressing our concerns timely and efficient. Great communication.
What problems is the product solving and how is that benefiting you?
Previous CMMS software was very cumbersome and was not efficient. It became a place holder for junk. MaintainX switch was easy and seamless. The new process with Maintainx has made communication and work order process way more efficient.
As a business development specialist, this is the perfect cmms system for communication, SOPs, and $
What do you like best about the product?
Customer service representatives are proactive, prompt to respond, and always of value. Tracking change orders! Saves time and money, easier to use than competitor
What do you dislike about the product?
I would like if the receiving party could electronically sign the document and send back. Create a live version to be signed, on work order PDFs and purchase orders
What problems is the product solving and how is that benefiting you?
Saving time and money, tracking extra work orders, obtaining approvals, contacting vendors. Much more productive and organized online platform. Performance increased substantially
MaintainX has been paramount in increasing our tracking of all the work my department handles.
What do you like best about the product?
The ability to track work and report to my supervisors the amount of work we handle in a given period of time.
What do you dislike about the product?
The need to have requester users in order to share work order progress and comments to supervisors.
What problems is the product solving and how is that benefiting you?
Work report tracking.
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