MaintainX
MaintainX, Inc.Reviews from AWS customer
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The team at MaintainX is very knowledgeable and professional.
What do you like best about the product?
They know how to make onboarding and implementation as easy as possible. They worked with our schedule and skill levels guiding us through the process and ensuring everything was right.
What do you dislike about the product?
Can't think of anything at this point in the process.
What problems is the product solving and how is that benefiting you?
It helps us better track our work orders, downtime and costs involved.
Clean & intuitive.
What do you like best about the product?
The software/implementation team are extremely helpful
Software is clean & simple to use.
Software is clean & simple to use.
What do you dislike about the product?
Needs proprietary notification tone/ sound.
Would like for Full/ Admin users to be able to assign tickets to team members who are not full users.
Would like for Full/ Admin users to be able to assign tickets to team members who are not full users.
What problems is the product solving and how is that benefiting you?
Accountability for individual departments.
Very user friendly and easy to navigate through.
What do you like best about the product?
Helps keep track of inventory and costs automatically.
What do you dislike about the product?
So far, we haven't found any downside to using MaintainX
What problems is the product solving and how is that benefiting you?
Helping capture maintenance, labor costs. Setting up preventative maintenance plans so we have fewer reactive maintenance issues.
Simple To Setup, Simple To Use.
What do you like best about the product?
MaintainX provides a really simple communication tool for our team to raise a flag when issues arise and submit a workorder.
What do you dislike about the product?
So far, no downsides have been noted. Setting up and inviting users is easy.
What problems is the product solving and how is that benefiting you?
MaintainX provides a structured way to communicate, prioritize and track repairs. It also provides a clear history of repairs.
Advance and Professional Flatform
What do you like best about the product?
I like the most is having a procedure in every work order like PM etc. And good access on every spare parts. Having a centralize spare parts is a advantage in every work to do easy to access spare.
What do you dislike about the product?
Some improvement on ticket work order like QR code scan. Have a QR code scan in every equipment when doing a ticket work order with the full details of equipment.
What problems is the product solving and how is that benefiting you?
When having a hard time doing the pm but maintainx helps it because it has the procedure on every pm work orders. And i can do my task in a good quality with the help of maintainx.
Enhance more features
What do you like best about the product?
It help me more on my daily work. Bat sametimes i forget my daily task so i want to have more advance fetures on time and date. MaintainX is my first time use of app in work. And i need more time for this matter
What do you dislike about the product?
Need to have a date and time remainders on this part even it was offline. Or need to have alarm set on my phone .mybe you need to have a scand fetures to in this matter.
What problems is the product solving and how is that benefiting you?
It solve a lot of my daily task and it help me to do my work fast and appopriate. It helps me more productive and lest stress on my daily jobs. And it help me to perform alot of work or task
very usable and very used in my company while troubleshooting
What do you like best about the product?
Checking per checklist, and very comfortable to use every day.
What do you dislike about the product?
Nothing because this app is usable every day.
What problems is the product solving and how is that benefiting you?
This app has a feature that reminds you if you forget to check the machine.
Efficiency
What do you like best about the product?
You can upload photo and video and other options. You can stop or offline a specific machine down time. You can store multiple items in inventory.
What do you dislike about the product?
I haven't have one yet As far as I concern.
What problems is the product solving and how is that benefiting you?
Machine trouble and instant decimation of information.
Flexible and Organize
What do you like best about the product?
Setting maintenance schedule and procedure
What do you dislike about the product?
Need improvement on schedule setting based on days to chosen
What problems is the product solving and how is that benefiting you?
Engineering and Maintenance
Maintainx makes managing work orders and spare parts tracking easier
What do you like best about the product?
Work Orders are organized and can be modified based on what you want
Accessible procedures and can modify easily when needed
Easy tracking of Spare Parts
Easy download of reports
Customer support is great and adjusts program into our needs
Accessible procedures and can modify easily when needed
Easy tracking of Spare Parts
Easy download of reports
Customer support is great and adjusts program into our needs
What do you dislike about the product?
Not able to identify who exactly did on a team
"Hold" time adds to "in progress" time after "done" then "in progress" again
Need to "in progress" work order when adding spare part then the time done before in progress again is added.
"Hold" time adds to "in progress" time after "done" then "in progress" again
Need to "in progress" work order when adding spare part then the time done before in progress again is added.
What problems is the product solving and how is that benefiting you?
Additional criteria, able to identify easily
Can modify dashboards
Can modify dashboards
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