MaintainX
MaintainX, Inc.Reviews from AWS customer
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Working from scratch
What do you like best about the product?
It is very user-friendly and easy to navigate from one plant to another to their information and work orders.
What do you dislike about the product?
Wish it had a way to print W/O out instead of downloading to computer.
What problems is the product solving and how is that benefiting you?
Maintain X solves old handwritten W/O to digital format and gives me accurate data.
MX (how we call it) re-organised our work
What do you like best about the product?
Our company fixes boats.
I've been using MX for over a year and step by step improved and technically learned how to obtain the best.
I found it the most complete with app, macosx app and browser, this updated at the second, never more, never had issues like clone works or other annoying bugs.
I've been using MX for over a year and step by step improved and technically learned how to obtain the best.
I found it the most complete with app, macosx app and browser, this updated at the second, never more, never had issues like clone works or other annoying bugs.
What do you dislike about the product?
Two things actually
1) the admin must be able to make comments which are hidden from the rest of the team (for instance prices)
2) the full version is too expensive for us
1) the admin must be able to make comments which are hidden from the rest of the team (for instance prices)
2) the full version is too expensive for us
What problems is the product solving and how is that benefiting you?
I can program the works, writing what the team has to do, which one of the team is called in and checkboxes which helps them to keep track.
We the even add even spareparts code used creating a "logbook" of the boat.
We the even add even spareparts code used creating a "logbook" of the boat.
We used COGZ before we signed up with MX. I wish we had done it sooner.
What do you like best about the product?
How fast and easy it was to learn and use the app. Especially its functionality.
What do you dislike about the product?
There were some hiccups with the migration of materials when we 1st started, but that was quickly ironed out. Not much else to note.
What problems is the product solving and how is that benefiting you?
Inventory is now a breeze compared to what we had to deal with prior to having it. Time saver to the 10th degree.
It is simple and I love all the reporting features that keep us on track!
What do you like best about the product?
I love that we can upload photos with the work order descriptions.
What do you dislike about the product?
I honestly haven't found anything I've disliked.
What problems is the product solving and how is that benefiting you?
When to purchase new appliances by keeping track of what we've spent in maintenance and placing priority on all work orders for our maintenance department.
I credit MaintainX for helping me get my CMMS together in record time.
What do you like best about the product?
Easy to use and become proficient in. Allows employees with no experience with this type of system integrate with more experienced emploees.
What do you dislike about the product?
I have been working with this program for about 6 months and haven't found anything negative to say.
What problems is the product solving and how is that benefiting you?
My facility has gone from a verbal work order to a more structured system, allowing maintenance to prioritize the more urgent needs of the company while still keeping the less urgent matters in sight.
The best maintenance program by far.
What do you like best about the product?
It's easy to use and my Maintenance Staff love seeing their progress and completion rates.
What do you dislike about the product?
Some of the useful features aren't easy to find. Like documenting serial numbers and such.
What problems is the product solving and how is that benefiting you?
Cohesion of maintenance progress, what was ordered , what is needed, part numbers , prices, vendors.
It truly is amazing.
It truly is amazing.
I have more than 35 years in Maintenace, and this is the best platform I have ever used.
What do you like best about the product?
I can use this for Multiple sites and customize so very much of the platform. It has everything I need from scheduling purchasing and reporting.
What do you dislike about the product?
I want a little more customization for Purchase order notes.
What problems is the product solving and how is that benefiting you?
I rely on the last updated function on my dashboard. This helps everyone keep up with the latest updates on work progress for more extended repairs.
Intuitive Maintenance Management System
What do you like best about the product?
I was looking for a CMMS that was very intuitive and Mobile native. Other systems I used in the past were terrible on the mobile side. MaintainX is a very nice mobile platform for technicians, with an even better desktop app for administration
I also really liked how they allowed full use of the app for an extended period to test it before purchasing. Otherwise, I needed a simple way to track various types of work requests across multiple campuses.
MaintainX does all these things well and is easy for the technicians to learn to use, even without training. Customer service has been very helpful in the few instances when I needed guidance.
I also really liked how they allowed full use of the app for an extended period to test it before purchasing. Otherwise, I needed a simple way to track various types of work requests across multiple campuses.
MaintainX does all these things well and is easy for the technicians to learn to use, even without training. Customer service has been very helpful in the few instances when I needed guidance.
What do you dislike about the product?
I haven't found any downsides yet. As a small non-profit organization, the price per full user is higher than I would like but is competitive within the industry.
What problems is the product solving and how is that benefiting you?
It provides an efficient way to manage, track, and assign work within the facilities maintenance and logistics organization. It provides an easy platform for users to view, update, and log work orders from their mobile devices.
Quick Load Times, accessible everywhere. Makes people happy
What do you like best about the product?
The ability to communicate, in app, about the status of a work order is invaluable. I'd love to see a chin-of-custody feature that is relayed to the requestor.
What do you dislike about the product?
Requestors really want their work orders to be high priority. Having an internal and external priority designation might be confusing, but it might help to keep people happy while giving a clearer picture of what is actually going on internally.
What problems is the product solving and how is that benefiting you?
Communication has dramatically improved in the organization.
Very useful App!
What do you like best about the product?
The App is useful in the sense for the business I work for in that it is an excellent way for communication between offices when I'm not at the site, and issues need addressed!
What do you dislike about the product?
With our uses, I really haven't found those dislikes yet. The App offers a lot of information to provide to management.
What problems is the product solving and how is that benefiting you?
MainintainX definitely provides critical information between offices for day to day operations. Maintenance issues and building repairs, leading to better conditions within the offices.
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