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MaintainX

MaintainX, Inc.

Reviews from AWS customer

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External reviews

1,258 reviews
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External reviews are not included in the AWS star rating for the product.


    Andy R.

great support and a big time saver.

  • January 27, 2025
  • Review provided by G2

What do you like best about the product?
I like how easy it is to use and customer support is great.
What do you dislike about the product?
As of right now I have no dislikes. The coast is a little on the high side.
What problems is the product solving and how is that benefiting you?
Everythiing is now documented and easy to use.


    Steve C.

Asset maintenance tracking review

  • January 27, 2025
  • Review provided by G2

What do you like best about the product?
It's simple to add assets and submit maintenance requests.
What do you dislike about the product?
The lack of integration with or GPS system.
What problems is the product solving and how is that benefiting you?
Asset tracking and maintenance requests


    Charlie D.

great maintaince

  • January 27, 2025
  • Review provided by G2

What do you like best about the product?
logging inventory and doing wirk orderss
What do you dislike about the product?
still learning how to navagaite the system
What problems is the product solving and how is that benefiting you?
keeping track of the inventory


    Jeremy P.

Great Experience Using MaintainX

  • January 27, 2025
  • Review provided by G2

What do you like best about the product?
The best thing about MaintainX is the simple and clean presentation of their app and web portal. It is also very customizable. If there are features that you don't need, they can be shut off. The result is you don't have to weed through a bunch of features you don't ever use. Everything you use is at your fingertips. It's a fantastic product.
What do you dislike about the product?
The only thing I would like to see is for MaintainX to add the ability to specify multiple locations to a single work order.
What problems is the product solving and how is that benefiting you?
MaintainX has helped us to organize, coordinate and simplify preventive maintenance and day-to-day work order requests.


    Dillon H.

Excellent Platform

  • January 27, 2025
  • Review provided by G2

What do you like best about the product?
MaintainX so far has been great to work with finding solutions for our problems
What do you dislike about the product?
So far the only downfall is taking a little more time to upload all of our documents and convert them over.
What problems is the product solving and how is that benefiting you?
Production and service order as well as checklist


    Jim T.

Create a better environment for staff and clients

  • January 27, 2025
  • Review provided by G2

What do you like best about the product?
Ability to communicate amongst staff and the ability to have documentation to be able to review about past work orders
What do you dislike about the product?
I haven't came into any type of issues that i dislike yet.
What problems is the product solving and how is that benefiting you?
Control over repair requests, documenting history, and clear communication.


    Higher Education

Easy to use, excellent customer service

  • January 27, 2025
  • Review provided by G2

What do you like best about the product?
MaintainX is easy to use and customizable to your needs. They have excellent customer service, so if you need assistance you can receive it quickly.
What do you dislike about the product?
I haven't found any downsides to MaintainX yet.
What problems is the product solving and how is that benefiting you?
MaintainX provides an easy way to store our equipment inventory, standard operating procedures, and equipment maintenance history all in one area. Previously, we were using a series of spreadsheets, which were tedious and inefficient.


    Onalee O.

Great onbaoarding and customer relations

  • January 27, 2025
  • Review provided by G2

What do you like best about the product?
Loved working with Serah who helped me keep on track with implementing the program. She was so helpful and knowledgeable. The support team gets back to you quickly and resolves concerns.
What do you dislike about the product?
It can be time consuming with the Upkeep of the database.
What problems is the product solving and how is that benefiting you?
It's easier to identify the assets that we spend a lot of time and money maintaining.


    Manufacturing

MaintainX: the answer to our problem.

  • January 27, 2025
  • Review provided by G2

What do you like best about the product?
It is intuitive, comprehensive and Support is excellent.
What do you dislike about the product?
We were not able to import directly from our previous system, but that is not MaintainX's fault.
What problems is the product solving and how is that benefiting you?
WO tracking, asset management, PM's.


    CHL H.

Streamlined and user friendly

  • January 27, 2025
  • Review provided by G2

What do you like best about the product?
I love the dashboard section where you can see an overview of everything.
What do you dislike about the product?
I haven't found anything yet that I do not like.
What problems is the product solving and how is that benefiting you?
It helps us stay on top of all of our work orders for the company we vendor for to do maintenance on their facilities.