MaintainX
MaintainX, Inc.Reviews from AWS customer
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MAINTAIN X PARTS/MAINTENANCE
What do you like best about the product?
We have been using Maintain X for over 3 years; it helps with maintaining a huge inventory, PM for machines, parts tracking, and reporting. It is very user-friendly and has excellent support.
What do you dislike about the product?
No action needed, we are satisfied with the current features being used for our facility. The only disadvantage is that it is web-based and cannot be used in our high-security area.
What problems is the product solving and how is that benefiting you?
It maintains accurate inventory and also tracks costs and usage.
MaintainX!
What do you like best about the product?
Maintainx helped our company keep track of our growing list of assets as well as keep them maintained to the manufacturers recommendations
What do you dislike about the product?
MaintainX is expensive for large teams and there is little to no customization
What problems is the product solving and how is that benefiting you?
Asset managment
Easy to use
What do you like best about the product?
Easy to use and configure. They have a very good customer support
What do you dislike about the product?
It's perfect for my application, it's a little bit expensive because I dont need/use a lot of feature
What problems is the product solving and how is that benefiting you?
I dont forget preventive work, I have a follow up on everything
Great Tool!!
What do you like best about the product?
Ease of use, Number of features, Frequency of use,
this is such a great tool, I type in the work order information once and it instantly is sent to everyone I have assigned it to! love it!
this is such a great tool, I type in the work order information once and it instantly is sent to everyone I have assigned it to! love it!
What do you dislike about the product?
There is nothing I dislike about this product
What problems is the product solving and how is that benefiting you?
Time management and record keeping
Best way to maintain work orders
What do you like best about the product?
You are able to scan and keep pictures of the issues and scan inspection/reports
What do you dislike about the product?
Not really to dislike about it.
Maybe the dates when the work is actually completed
Maybe the dates when the work is actually completed
What problems is the product solving and how is that benefiting you?
Keeping track of work orders
The support has been amazing. Easy and organized.
What do you like best about the product?
That the program can be personalized and tailored to my companies needs through things like procedures but right out of the gate I can use it for everything I need. my administration likes the ability to export and store our information at will.
What do you dislike about the product?
Before Maintain X everything was a continuous excel entry. It has been a great improvement and I do not currently dislike anything.
What problems is the product solving and how is that benefiting you?
The main purpose is to list, record, and maintain our assets. Our goal is to transition from a reactive to proactive maintenance. Resulting in less costly repairs.
MaintainX CMMS System
What do you like best about the product?
User interface (for both initial maintenance procedure and creating assets) is straightforward, intuitive and flexible.
What do you dislike about the product?
When cost and labor tracking are selected as "required fields" to close-out work orders, the process to close out projects/tasks which don't require any parts or materials creates some complications.
What problems is the product solving and how is that benefiting you?
Asset Management - organizing all equipment assets into a database to record equipment information, service/maintenance history and associated parts.
Work Order Management - capturing and organizing both preventive maintenance as well as requested service projects (and link the information to equipment/building assets for tracking/reporting).
Part Inventory - way to record part information, suppliers, location, inventory quantities, etc.
Work Order Management - capturing and organizing both preventive maintenance as well as requested service projects (and link the information to equipment/building assets for tracking/reporting).
Part Inventory - way to record part information, suppliers, location, inventory quantities, etc.
I didn't know maintenance software could be so easy.
What do you like best about the product?
Easy to use on almost any platform. Customer service is excellent.
What do you dislike about the product?
Reporting takes a bit to get used to. It is cloud based, so you need a decent connection. Which is also a benefit
What problems is the product solving and how is that benefiting you?
Through the use of AI and its reporting abilities, I've been able to track deficiencies and implement corrective measures.
Great experience with MaintainX
What do you like best about the product?
MaintainX has all the tools we need to properly manage our Maintenance system at an affordable cost. It is easy to set up and use while providing all the data points we need. Implementation was easy and the support team outstanding.
What do you dislike about the product?
I have not found any major negatives yet. Time will tell but it is a well thought out package that covers our needs.
What problems is the product solving and how is that benefiting you?
Asset management, parts management and our work order system.
Very easy to use platform
What do you like best about the product?
It was easy to switch, great support and implementation team, and the mobile app and web app work great together.
What do you dislike about the product?
Could be considered pricey, but is still comparable to other asset management software as far as I know
What problems is the product solving and how is that benefiting you?
An easier to use asset tracking platform for our Facilities team which can manage our work orders and service requests.
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