MaintainX
MaintainX, Inc.Reviews from AWS customer
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MaintainX has revolutionized our operations
What do you like best about the product?
MaintainX and its custom procedures has made training of new technicians extremely easy. It is also very easy to spot mistakes and stay organized, even with large numbers of assets that are active. One of the very best features of MaintainX is its API and webhook capabilities, which we have used to create highly automated and custom workflows, saving us tons of time every week! This has also allowed us to integrate with other third party tools, to further optimize our processes. It has become the backbone of our daily operations.
What do you dislike about the product?
The fact that there is no map and route planning functionality has made us reliant on other tools for this. However, with MaintainX's API integrating with these tools was very easy.
What problems is the product solving and how is that benefiting you?
We are able to provide much better, preventetive maintenance and keep track of everything we do. This has also opened up a lot of doors with regards to automation, and therefore saves us tons of time whilst at the same time helping us keep track of all of our assets and locations.
easy to use
What do you like best about the product?
accountability for getting PM's and regular items inputted for tracking
What do you dislike about the product?
the ability to review the foundation videos after you have gone through the accadamy
What problems is the product solving and how is that benefiting you?
instead of doing all this from my outlook calendar file i can now track items for eaiser look up
MaintainX review - SAM
What do you like best about the product?
Lots of functionality, and they product/support team is amazing. They help customize features and roles to best fit our needs. Easy to hold team accountable. Implementation has been easy thanks to Mary and Gabe.
What do you dislike about the product?
Long term, would like to see procedures/audits etc. under their own window, instead of everything under work orders. The term "work order" gets used for any procedure, whether thats an audit or procedure, or a true maintainance work order.
What problems is the product solving and how is that benefiting you?
MTX has streamlined many processes for us, allowing us to track annd complete different jobs and procedures, despite the scale challeneges.
Very Impressed
What do you like best about the product?
It is easy to use and the support is phenomenal.
What do you dislike about the product?
Not much. Inputting the assets and inventory was not as easy, but with the support received, it was pretty straightforward.
What problems is the product solving and how is that benefiting you?
keeping track of work orders in relation to each department and the ease of gathering information to support our preventive maintenance program.
Great time saver!
What do you like best about the product?
I got MaintainX for the purpose of reducing paperwork and managing my employees. The software has been amazing! I am not really software savvy, but even so, MaintainX has been easy to set up and use, even for me!
Customer support has been stellar, with help just a quick call or email away.
Customer support has been stellar, with help just a quick call or email away.
What do you dislike about the product?
Nothing! Everything works the way it should!
What problems is the product solving and how is that benefiting you?
Before MaintainX, I had to shuffle a mountain of paperwork, and my workers had to take time to fill out manual forms. Now they can just follow the procedures on their phone, and complete the work a lot easier.
Introduction review for implementation of MaintainX
What do you like best about the product?
Easy to understand. Straighforward to complete a work order. Easy platform for data storage and work order completion. The available resources for support are excellent
What do you dislike about the product?
No real dislikes. It is a flexible platform so any dislikes can be immediately fixed based on the needs of our company.
What problems is the product solving and how is that benefiting you?
It is an excellent platform for data storage on all our critical equipment in one spot. We used to manually do reminders through various tools like paper, outlook, email etc. None can compete with this one platform.
Helpful for our daily operations.
What do you like best about the product?
The thing I like most is all data is right in one section as is reporting. It has been such a huge asset to our department and company.
What do you dislike about the product?
I have not found a thing I dislike about Maintainx
What problems is the product solving and how is that benefiting you?
organizing several of our procedures.
customer service is good and prices are resonable
What do you like best about the product?
i like the price and easy of use of MaintainX
What do you dislike about the product?
nothing it MaintainX works great and the price is good
What problems is the product solving and how is that benefiting you?
we have less down time because the PM's are getting done on a regular bases
Very organized
What do you like best about the product?
The ability to keep all assets & work orders organized.
What do you dislike about the product?
The lack of integration between Work Order info & Assest info. Would like them to update simultaneously.
What problems is the product solving and how is that benefiting you?
The agile to track work on assets and multiple users to see live updates on work orders.
High School Rennovation/Addition
What do you like best about the product?
I like that it is user friendly. We have a unique situation where we have turned over parts of a school and are still in site building new areas. MaintainX has allowed us to field maintenance requests from teachers for the entire school and it allows us to determine if it is new construction (contractor issue) or existing areas (school maintenance issue). Before MaintainX we were getting phone calls about the issues and now every teacher has access to MaintainX to submit a work order that we can track and get fixed without a middle man.
What do you dislike about the product?
I wish that I could get a PDF print out of filtered work orders that has the description of the work order. There is a summary printout now but it only shows the title. I wish it were to show the entire work order, or at least the description/comments.
What problems is the product solving and how is that benefiting you?
We have a job site that has areas that we have rennovated or added onto the school that we have turned over that we have maintenance issues that are still under warranty. MaintainX allows us to field the work orders and determine if they are our new construction areas or if they are the existing school for the school maintenance team.
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