Dataminr First Alert
DataminrReviews from AWS customer
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Useful
What do you like best about the product?
The language filter is very helpful, as well as the active alerting systems
What do you dislike about the product?
The platform is not very intuitive and i would like the map function to have more real-time alerts or more protest mapping capabilities.
What problems is the product solving and how is that benefiting you?
Active threats and real-time altering. It has overcome language barrier issues.
Excellent Tools for Monitoring Events
What do you like best about the product?
The real-time alerts are quick and the app is very easy to navigate.
What do you dislike about the product?
Sometime the alerts are not sorted by relevance or sourced checked (e.g. new media vs. a tweet)
What problems is the product solving and how is that benefiting you?
I used it to monitor different incidents (fires, severe weather etc.) in local areas.
An integral part of my team
What do you like best about the product?
Dataminr allows my team to optimize their monitoring and reporting of security events.
What do you dislike about the product?
Occasionally we have instances of information overload, but the Dataminr team provides unrivaled support to individual team members to address any issues.
What problems is the product solving and how is that benefiting you?
My team is able to tailor real-time information at a global, multi-source level to receive and report on the events that are most pertinent to our clients.
Recommendations to others considering the product:
I would encourage anyone in the risk management industry to consider Dataminr as a primary tool for their work.
Dataminr is a great partner
What do you like best about the product?
Our relationship with the customer success team, the quality of alerts we get
What do you dislike about the product?
the cost of the product because when I have conversations with my leadership team cost is always a concern for them
What problems is the product solving and how is that benefiting you?
The team has grown in efficiency since we started using Dataminr with faster response times to major (and minor!) incidents
With the proper training and know how, it's a powerful tool.
What do you like best about the product?
The customized location alerts based on GPS coordinates.
What do you dislike about the product?
The ease of use of the tabulated user interface in dataminr pulse.
What problems is the product solving and how is that benefiting you?
Urgent alerts on selective areas.
Very useful platform and helpful customer service!
What do you like best about the product?
I really like the map features and the possibility to see alerts in real-time when they pop on the map, as well as the possibility to receive alerts via email/pop-up for those times when you can't keep looking at the screen on Dataminr.
I also really like the support that our point of contact provides, he responds really quickly and is always helpful!
I also really like the support that our point of contact provides, he responds really quickly and is always helpful!
What do you dislike about the product?
The platform is well built and user-friendly. The only thing I would like to see implemented is an "expiration date" to custom lists. Additionally, sometimes a lot of noise comes through, especially in countries like Iraq/Turkey where a lot of things happen at once, so perhaps it would be useful to have more levels and not only ALERT, URGENT, FLASH.
What problems is the product solving and how is that benefiting you?
I use Dataminr daily to track issues that may arise around a Premiere or Music Event/Screening and that could endanger our employees and attendees, as well as crew members and journalists reporting from dangerous places. I also use it to track COVID-19 Developments and changes in various countries to inform updates on whether our employees can go back to working in the office.
Great tool with potential to go beyond real-time monitoring
What do you like best about the product?
The tool's ability to detect noises very quickly and the possibility for users to create their own tailor-made strategic lists with the historica references tab.
What do you dislike about the product?
There is nothing I personally dislike, however the tool could be improved for long-term strategic monitoring. The translation function on the historical references tab, heatmaps, and area analysis functions could be improved too.
What problems is the product solving and how is that benefiting you?
I am trying to improve the functions available by re-adapting the tool from real-time monitoring to long-term strategic monitoring. The tool has so far increase our performance.
Quick review of tool so far
What do you like best about the product?
- Search functions
- Adaptability
- Predictive Analysis features
- Following stories
- Adaptability
- Predictive Analysis features
- Following stories
What do you dislike about the product?
- inability to see the lexicon of searches
What problems is the product solving and how is that benefiting you?
None at the moment, but look forward to future demos and advanced training modules.
Functional
What do you like best about the product?
Data sources and translation of sources.
What do you dislike about the product?
Unable to give feedback/corrections on individual posts. E.g. saw post that misidentified a Bmp-3 as a tank (which it was not in the original source), and was unable to say to dataminr that was wrong.
What problems is the product solving and how is that benefiting you?
Breaking news and threats. Horizon scanning. Reducing time in searching compared to manual searches.
Good situational awareness
What do you like best about the product?
I enjoy finding out about events that could impact me at work or in my personal life.
What do you dislike about the product?
I feel that the things I dislike have nothing to do with Dataminr, more with the people that are posting stuff.
What problems is the product solving and how is that benefiting you?
It helps me with real-life updates on wildfire activity.
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