Dataminr First Alert
DataminrReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
51 reviews
from
External reviews are not included in the AWS star rating for the product.
Stellar platform for real-time alerts and top notch customer support
What do you like best about the product?
Dataminr's Artificial Intelligence (AI) is constantly evolving and is fantastic for grabbing real-time alerts globally based on the settings one decides to configure. The customer support team is one of the best teams in the industry. Whenever my team needed any questions answered, their team would be there and set up quick calls that showed us how to utilize the tools on Dataminr better.
What do you dislike about the product?
Not much dislike about Dataminr. At first, those who are not technically advanced may be intimidated by all the functions of the product. No worries though, just set up some time with their customer support team and they will walk you through using the product catered to your needs.
What problems is the product solving and how is that benefiting you?
We can now see alerts catered to various regions we set for where a majority of our employees reside currently. This new ability gives us an upper hand in issuing out emergency alerts in a timely fashion.
Recommendations to others considering the product:
The user interface is easy on the eyes is simple to use once setup is completed. Reach out to the customer support team to get some time in to train up on all the features the product can do.
Dataminr for SOC
What do you like best about the product?
Great customization ability to fit our needs, given the ability to see what we want to see and follow what is important to us. The relationship and involvement between us and our Dataminr account manager has been amazing. They really engage to help us get exactly what we are looking for. The time they spend on training us of all the aspects and benefits of Dataminr were very helpful and impressive.
What do you dislike about the product?
A lot of noise, but working closely with our account representative has eliminated and customized our dashboard exactly as we needed. We have been using this platform for approximately one year and have really learned to understand the alerts and where to filter them. The dashbord is very user friendly- not too many dislikes from us!
What problems is the product solving and how is that benefiting you?
We noticed the gap in communication between our SOC and the affected employees. Dataminr gave us the ability to quickly share data and emergency information relevant to each location and need. Dataminr helps us streamline communication sharing and the ability to keep our employees safe and in the know!
Recommendations to others considering the product:
Continue to reach out for assistance from the Dataminr team, they are there to help and go out of their way to assist when needed.
Best intel product
What do you like best about the product?
Easy to use and real-time alerting that is as close to reality!
What do you dislike about the product?
Change the dark color background. You've had it for too long. Maybe a fresher look?
What problems is the product solving and how is that benefiting you?
You are reacting with speed and accuracy to a real-life event.
Dataminr is an effortless system that gets you the information you need, instantly.
What do you like best about the product?
Having the ability to manipulate and edit what data you want to see and where without all of the legwork! Plus, our account manager and customer support team is always available with quick turnaround for any questions and guidance we need.
What do you dislike about the product?
The only downside is receiving alerts from several different sources revolving around the same event, but often times these alerts include tidbits that weren't previously mentioned and it makes it easier to catch everything!
What problems is the product solving and how is that benefiting you?
We're working with our support team to find ways that Dataminr can work better with our business needs to automate other processes that are currently manual.
Terrific team to work with - service, responsiveness, and pleasant professionalism!
What do you like best about the product?
The people on the DataminR team I'm working with and their ability to help us think creatively. The tool is powerful and can be customized for specific risk profiles.
What do you dislike about the product?
While no tool is a panacea... DataminR does offersbest in class collating of information.
What problems is the product solving and how is that benefiting you?
Risk to our people, assets, and brand. Alerts and notifications are helpful. But the historical data is most beneficial for us to understand trends and provide structure.
Recommendations to others considering the product:
Map out a strategy for how you want to use the information DataminR provides.
A system full of Information in one place.
What do you like best about the product?
I like the alerts produced by the system, which allow me to review the accuracy of the information presented to me and then decide which course of action I need to take.
What do you dislike about the product?
There is a lack of automated analytic and reporting capabilities available for those who need to report on what is coming through the system and then turn that into an appropriate narrative to show the system's worth. However, with that said, our support manager has been really helpful in assisting us with this angle to a certain degree.
What problems is the product solving and how is that benefiting you?
We are still in the early stages of using the system and developing the algorithms. Still, in essence, it can give us the ability to decide to inform those that need to make an informed decision regarding what next steps are required, if any!
Always the first
What do you like best about the product?
Real-time alerting and the costumer service is just great. Dataminr is a must-have provider for everyone in the industry.
What do you dislike about the product?
Nothing at the moment, I'm satisfied with the product.
What problems is the product solving and how is that benefiting you?
The apparent benefit to me is definitely the real-time alerting, which helps a lot to stay up to date with literally anything from all around the world or monitor the development of various events.
Dataminr has a wonderful support team!
What do you like best about the product?
The greatest upside to using Dataminr is its seemingly endless potential. You get out of the tool what you put in, and becoming a Dataminr subject matter expert can exponentially assist in intelligence gathering. Their support team has been extremely helpful through my Security Operations Centers learning process of the tool.
What do you dislike about the product?
There are no true downsides to using dataminr, however, there is a bit of a learning curve that you have to overcome to fully understand the tools capabilities. This requires at times, multiple sessions with the support team and a number of trainings.
What problems is the product solving and how is that benefiting you?
Dataminr has helped our team increase our intelligence outputs. We are continually being notified of incidents that have the potential to impact our business operations in a timely manner. This allows my team to draft a quick intelligence product that we can send to leadership and any potentially impacted assets.
Essential Social Media Monitoring Program
What do you like best about the product?
Dataminr is easy to use with robust capabilities and frequent improvements. For situational awareness purposes, Dataminr is essential to track security and geopolitical developments around the globe. Additionally, the Customer Success team at the company is always helpful and a pleasure to work with.
What do you dislike about the product?
Since Dataminr is one of the best tools in its field, that comes with a price tag that is sometimes difficult to justify to senior leadership. However, the company is willing to work with your needs to find an amenable solution.
What problems is the product solving and how is that benefiting you?
My company uses Dataminr to identify security and geopolitical situations in real-time to assess the potential impact to our assets and personnel. This has allowed us to make notifications to leadership in a timely and effective manner, which has proven invaluable. Additionally, we use Dataminr to research incidents, upcoming events, mentions of our company, etc.
Outstanding Product!
What do you like best about the product?
Provides near real-time actionable information.
What do you dislike about the product?
Users experience rare algorithm quirks.
What problems is the product solving and how is that benefiting you?
Dataminr facilitates global situational awareness enabling enterprise-wide crisis management.
showing 31 - 40