Jiminny
JiminnyReviews from AWS customer
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Great software to monitor your calls!
What do you like best about the product?
The most helpful feature is the 'ask jiminny' tool - I use this after every call to write me a summary of notes and action take aways. Super useful!
What do you dislike about the product?
None! My only suggestion would to make the 'notetaker' added to our calls a smaller feature as this does take up part of the screen
What problems is the product solving and how is that benefiting you?
When having a busy day you can look back on what calls you've done and re-watch or share those conversations also.
Daily Jiminny User
What do you like best about the product?
Super super useful when needing to listen back to calls, follow up notes + playback for QA. Email follow up tool auto generated is a life saver also.
What do you dislike about the product?
Nothing really, super useful within my role + CSM we have is always on hand if there are any questions/queries.
What problems is the product solving and how is that benefiting you?
Auto recording of calls, auto scoring of calls, the ease of follow up emails
Provides great insight & saves time!
What do you like best about the product?
Jiminny provides accurate meeting note and actions, which save a considerable amount of time in write-ups.
The software also provide very valuable insights & analytics which really help with self development!
The software also provide very valuable insights & analytics which really help with self development!
What do you dislike about the product?
When I first started using over 1 year ago, the interface could sometimes be slow. However, this has really improved in recent months and very rarely do I have any issues with speed.
What problems is the product solving and how is that benefiting you?
Jiminny allows myself and the team to reflect on our conversations and highlights areas for self development.
It also saves time with it's meeting notes/actions.
It also saves time with it's meeting notes/actions.
Really great sales tool
What do you like best about the product?
Reporting tools to enable sales leaders to see the work of their sales people
What do you dislike about the product?
I think their learning capabilities could improve. I
What problems is the product solving and how is that benefiting you?
Managing remote team work
Its a great platform that helps me review all my calls
What do you like best about the product?
The AI recap section is super handy, it helps me create notes super quick
What do you dislike about the product?
Integration is easy, I cant find anything that i dislike
What problems is the product solving and how is that benefiting you?
Ability to record meetings and share with customers easily
Never miss an action item post meeting!
What do you like best about the product?
The summary of actions items after a meeting - it means i never miss anything important that was discussed with a client. Especially on busy days where I don't have time to do follow ups immediately, I can look at the action item notes a few days later and not miss a thing!
What do you dislike about the product?
I would like to be able to jump to certain parts of a video when I search a keyword!
What problems is the product solving and how is that benefiting you?
I have all meetings recorded and never miss an action item! It allows me to be more present in the meeting and not take notes as I know it's all happening in the background!
Great tool for call listening, can be a little slow to update
What do you like best about the product?
Really good for holding all call records from sales calls, gives good AI overviews on what was discussed in the call along with next steps. This really helps when you are quickly trying to remind yourself of the conversation
I also like that the platform seems to be constantly evolving with the layout becoming more intuitive
I also like that the platform seems to be constantly evolving with the layout becoming more intuitive
What do you dislike about the product?
sometimes the tracking can be a bit slow, some calls are not logged properly so difficult to find them. The transcriber sometimes gets the words wrong which is to be expected from most softwares but sometimes means the overview can be wrong
What problems is the product solving and how is that benefiting you?
reviewing cold calls, discovery call / demos etc, and helping us learn how to improve
Never make notes again!
What do you like best about the product?
I can fully concentrate on all my calls and meetings without having to make notes or take focus away from the person I'm speaking with. The automation is pretty helpful as well, it summarise the call into bullet points and gives a few actionable items, rather than having to re-read the entire transcript back.
What do you dislike about the product?
The 'On the demand' section isn't particularly easy to search for calls containing certain topics or keywords, it doesn't always return the right or any results.
What problems is the product solving and how is that benefiting you?
Automated note taking in sales meetings and demos.
Great experience with a highly useful tool
What do you like best about the product?
It's a fantastic platform to be able to review calls, summarise notes and reflect on personal and team performance.
What do you dislike about the product?
I think some of the transcription and AI summary features could be better, especially when compared to competitors like Gong.
What problems is the product solving and how is that benefiting you?
It eliminates the need to capture every piece of information from a call via physical notes. You can be confident that you will have the opportunity to review the call retrospectively.
It provides a comprehensive summary and full transcript of a conversation.
It provides a comprehensive summary and full transcript of a conversation.
A valuable call recording tool for cross-functional teams - with some limitations for product teams
What do you like best about the product?
I appreciate how Jiminny creates a comprehensive repository of customer interactions that's accessible cross-functionally. Sharing insights is quick and easy—I can grab snippets from calls and share them with colleagues, which is helpful for sharing important customer quotes and context. I really like the nudge and keyword detection features because I can automatically get notified about product feedback mentioned during calls, without having to review every call. As a product designer, having the ability to review conversations from across the organization gives me valuable insights I might otherwise miss.
What do you dislike about the product?
As a member of the product team, I've found Jiminny to be quite sales-centric - most of the tools and AI summaries focus on sales opportunities, which means I often need to look elsewhere for product-specific analysis. I find myself supplementing Jiminny with other tools to get the comprehensive user experience analysis I need. There are also occasional reliability issues—I've experienced calls that failed to record, or information not being logged. The overall experience could also be more polished, as there are typos in the UI and some clunky interactions. These small details add up to an experience that works well but still has room for improvement.
What problems is the product solving and how is that benefiting you?
It provides a comprehensive repository of customer calls from across the organization. This makes it easier for me to gain customer insights without having to review or track down calls from cross-functional teams. It also makes sharing customer feedback very easy, as I can supplement documentation or posts with recording snippets.
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