Overview
Every customer conversation counts, impacting your business' success and revenue potential. Our leading conversation intelligence software records and analyzes each customer interaction to extract valuable insights on what is and isn't happening.
Key Features:
Conversation Analytics: Jiminny provides tools to analyze sales and customer interactions. This includes transcribing conversations, identifying key themes, and assessing sentiment to understand customer needs better.
Real-time Feedback: The platform offers real-time insights and feedback, which helps sales and customer service teams adjust their approach during interactions to improve outcomes.
Coaching and Training: Jiminny supports team development by identifying strengths and areas for improvement. It provides actionable insights that can be used for coaching and training purposes.
Integrations: The platform integrates with popular CRM systems (like Salesforce & Hubspots), as well as communication tools (like Slack), making it easier to incorporate its features into existing workflows.
Customizable Reports: Users can generate customizable reports to track performance metrics and evaluate the effectiveness of their sales and service strategies.
Benefits:
Improved Performance: By leveraging conversation data, businesses can enhance their sales techniques and customer service strategies.
Enhanced Training: Real-world data from conversations helps in creating more effective training programs for teams.
Better Customer Insights: The platform helps in understanding customer needs and preferences more deeply, which can lead to better customer engagement and satisfaction.
Highlights
- Capture & analyze your critical go-to-market insights with AI.
- Hundreds of companies have turned to Jiminny for revenue intelligence solutions that provide clever insights, offer measurable results, and boost key metrics.
- Jiminny integrates seamlessly with your existing tools and platforms for a truly streamlined workflow.
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months |
|---|---|---|
Jiminny Pro | 10 Recording Seats | $10,200.00 |
Dimension | Description | Cost/unit |
|---|---|---|
insights | Insights Seat | $1.00 |
Vendor refund policy
All fees are non-refundable and non-cancellable except as required by law.
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Email support services are available from Monday to Friday.
https://jiminny.com/contact-us
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Customer reviews
Excellent to listen back to calls of CS reps and getting good summaries
Helpful tool for keeping track with history
The integration with HubSpot is decent. Needed to fiddle with it at the start, but once set up it works seemlessly.
Documentation is sometimes not so great, but talking via chat with Customer Support usually helps (not always though).
Sharing of (snippets) recordings, and the exportable transcripts.
Great support so far
Really impressed with the platform and people like lauren are an asset to the company
Still early stages but great so far