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    Jiminny

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    Sold by: Jiminny 
    Jiminny is the world's most loved Conversation Intelligence platform. AI captures & analyzes all your critical go-to-market insights and automates the data instantly to your CRM. <br><br>We empower your team to drive more revenue with actionable insights and informed decisions. <br><br>Conversation intelligence is designed to be used and enjoyed by your whole business.<br><br>Sell smarter, grow faster, and win more deals.

    Overview

    Every customer conversation counts, impacting your business' success and revenue potential. Our leading conversation intelligence software records and analyzes each customer interaction to extract valuable insights on what is and isn't happening.

    Key Features:
    Conversation Analytics: Jiminny provides tools to analyze sales and customer interactions. This includes transcribing conversations, identifying key themes, and assessing sentiment to understand customer needs better.

    Real-time Feedback: The platform offers real-time insights and feedback, which helps sales and customer service teams adjust their approach during interactions to improve outcomes.

    Coaching and Training: Jiminny supports team development by identifying strengths and areas for improvement. It provides actionable insights that can be used for coaching and training purposes.

    Integrations: The platform integrates with popular CRM systems (like Salesforce & Hubspots), as well as communication tools (like Slack), making it easier to incorporate its features into existing workflows.

    Customizable Reports: Users can generate customizable reports to track performance metrics and evaluate the effectiveness of their sales and service strategies.

    Benefits:
    Improved Performance: By leveraging conversation data, businesses can enhance their sales techniques and customer service strategies.

    Enhanced Training: Real-world data from conversations helps in creating more effective training programs for teams.

    Better Customer Insights: The platform helps in understanding customer needs and preferences more deeply, which can lead to better customer engagement and satisfaction.

    Highlights

    • Capture & analyze your critical go-to-market insights with AI.
    • Hundreds of companies have turned to Jiminny for revenue intelligence solutions that provide clever insights, offer measurable results, and boost key metrics.
    • Jiminny integrates seamlessly with your existing tools and platforms for a truly streamlined workflow.

    Details

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for any usage exceeds the entitle amount or not covered in the contract. These charges will be applied on top of the contract price. If you choose not to renew or replace your contract before it ends, access to your entitlements will expire.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Jiminny Pro
    10 Recording Seats
    $10,200.00

    Additional usage costs (1)

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    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Description
    Cost/unit
    insights
    Insights Seat
    $1.00

    Vendor refund policy

    All fees are non-refundable and non-cancellable except as required by law.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Email support services are available from Monday to Friday.
    https://jiminny.com/contact-us 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Customer reviews

    Ratings and reviews

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    751 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Janos B.

    Excellent to listen back to calls of CS reps and getting good summaries

    Reviewed on Feb 05, 2025
    Review provided by G2
    What do you like best about the product?
    Great tool to listen back to calls of CS reps with clients. It highlights key topics and summarizes conversations effectively.
    What do you dislike about the product?
    It's optimized for sales, not so much for CS. I'd love if the platform differentiated between the 2 roles.
    What problems is the product solving and how is that benefiting you?
    Discovering and summarizing coversations between our Customer Success managers and our clients. It helps to record, transcribe and to an extent summarize those calls.
    Viliam T.

    Helpful tool for keeping track with history

    Reviewed on Jan 30, 2025
    Review provided by G2
    What do you like best about the product?
    Very easy to use once properly set up. Using it daily for recording of calls and listening/reading transcripts.
    The integration with HubSpot is decent. Needed to fiddle with it at the start, but once set up it works seemlessly.
    Documentation is sometimes not so great, but talking via chat with Customer Support usually helps (not always though).
    Sharing of (snippets) recordings, and the exportable transcripts.
    What do you dislike about the product?
    Sometimes it gets out of sync with other systems and stop working. Also some numbers seems to be not accessible for some reason.
    What problems is the product solving and how is that benefiting you?
    Sharing first hand information with other colleagues via sharing a recording. Keeping track with long lasting conversations spanning over multiple calls.
    Devon D.

    Great support so far

    Reviewed on Jan 30, 2025
    Review provided by G2
    What do you like best about the product?
    Lauren is a superstar, recently joined a company and was a big gong fan.

    Really impressed with the platform and people like lauren are an asset to the company
    What do you dislike about the product?
    Nothing as of yet.

    Still early stages but great so far
    What problems is the product solving and how is that benefiting you?
    Sales coaching and call listening
    Yasmin .

    Helps make my job easier

    Reviewed on Jan 29, 2025
    Review provided by G2
    What do you like best about the product?
    I love being able to search the transcript for excerpts from calls I am reviewing.
    What do you dislike about the product?
    I haven't found any downsides, I would like an AI feature
    What problems is the product solving and how is that benefiting you?
    It helps me deal with my complaints.
    Information Technology and Services

    Easy to use and time saving

    Reviewed on Jan 27, 2025
    Review provided by G2
    What do you like best about the product?
    Automatically joins meetings which saves a lot of time. Accurate in terms of transcribing and summary which makes it reliable vs writing the notes myself. Overall really ease to use interface and so easy to find past meetings for review.
    What do you dislike about the product?
    Sometimes doesn't automatically join teams meetings
    What problems is the product solving and how is that benefiting you?
    Automatically joins meetings which saves a lot of time. Accurate in terms of transcribing and summary which makes it reliable vs writing the notes myself. Overall really ease to use interface and so easy to find past meetings for review.
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