Jiminny
JiminnyReviews from AWS customer
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Intuitive Design and Support, Minor Search Improvements Needed
What do you like best about the product?
Compared to other platforms I have used, I really like the design and functionality, it's super simple to use and quick and easy for the team to pick up. You can tell it was built with sales people and the user in mind. The team are really helpful and responsive, from sales through to CS.
What do you dislike about the product?
Sometimes some of the search/filtering functionality could be better when you're trying to find specific calls.
What problems is the product solving and how is that benefiting you?
Being able to have visibility over team calls and spotting areas for improvement and coaching. With the AI functionality it has sped up the sales cycles where teams are able to create follow up comms, create call summaries for prospects at the click of a button.
Great for Viewing Colleagues' Videos, But Confusing to Use
What do you like best about the product?
Having the ability to view other collogues videos.
What do you dislike about the product?
I really don't know how to work it. Some videos will show up on my account when others dont and I dont know why.
What problems is the product solving and how is that benefiting you?
I can go back and review videos.
Great Meeting Tracker with Helpful AI, easy an accurate notes
What do you like best about the product?
This is a great company to use for tracking your meetings. It joins automatically and includes an AI assistant that helps summarize your notes.
What do you dislike about the product?
Not a big fan of the sidekick pop up, the main browser is much better to use
What problems is the product solving and how is that benefiting you?
This tool reduces the amount of administrative time required in my day and helps ensure that we capture accurate notes, which in turn supports better customer engagement.
Jiminny Sets the Bar for all other call intel software
What do you like best about the product?
Amazing tool with incredible features that are beyond helpful - AI that is very intelligent indeed.
What do you dislike about the product?
The AI is a little off at times - like all AI responses, these need to be checked before sending but that is to be expected. Other than that, only issue is that it is too good and I will never be able to use any other similar software as the bar has been set too high with Jiminny.
What problems is the product solving and how is that benefiting you?
Recalling conversations and important points discussed
Solid product! Saves time and very efficient
What do you like best about the product?
Very good! Love the AI feature that saves time in writing follow up emails and action items. Best part is you can save your own prompts!
What do you dislike about the product?
The sidekick extension does not work very well.
What problems is the product solving and how is that benefiting you?
Its helping us improve the quality of our calls by providing custom coaching. Saving a lot of time and effort.
Great Call Actions and AI Follow-Up Emails
What do you like best about the product?
The actions provided following a call and the AI follow-up email
What do you dislike about the product?
Nothing- The only issues I have is that our customers names don't pull through however I feel that is due to the set up on our end
What problems is the product solving and how is that benefiting you?
I can now concentrate on adding value to my calls rather than making notes
Solid System
What do you like best about the product?
What I like best about Jiminny is how easy it makes it to review and learn from calls. It helps our team quickly identify what’s working, where we can improve, and how to coach more effectively. The integration with our CRM and the ability to share call snippets also make collaboration seamless and save a lot of time.
What do you dislike about the product?
Sometimes the transcription accuracy can be off, especially with background noise or multiple speakers, which makes reviewing notes a bit slower. A smoother sync or shorter delay between call completion and availability for review would also help.
What problems is the product solving and how is that benefiting you?
Jiminny helps us review client calls so we can better understand how prospects respond to our HR and Health & Safety solutions. It lets us track objections, improve messaging around compliance support, and coach our team to have more meaningful, consultative conversations with businesses.
A great tool in a Sales or AM environment
What do you like best about the product?
I like that Jiminny makes it really easy for us to learn from each other. Listening back to calls together helps us spot what works, share ideas, and improve as a team. It also saves time and gives us useful insights we wouldn’t have otherwise.
What do you dislike about the product?
The only thing I’d say I dislike is that it can sometimes feel a bit time-consuming to go through longer calls. But that’s also the trade-off for having really detailed insights, so it’s not a huge issue.
What problems is the product solving and how is that benefiting you?
Jiminny solves the problem of calls getting lost once they’re finished. Before, it was hard to share learnings or revisit important details, but now we can go back, review, and use real examples to improve. It’s helped me prepare better for future calls, pick up tips from teammates, and ultimately feel more confident when speaking with clients.
Jiminny review
What do you like best about the product?
I like the capturing of the conversation to transcript is very accurate. You see in a dashboard view of the recording, transcript and coaching. Nice clean screen and easy to navigate.
What do you dislike about the product?
It would be great to have presets for the call eg discovery call, BANT, or options so the then this gives you or focuses on these areas.
What problems is the product solving and how is that benefiting you?
Note taking so I can concentrate on the call presentation. Review and improving calls. Allowing to focus on the meeting and questions to the client.
Really good experience. Genuinely fantastic tool for sales enablement, deal reviews, follow up email
What do you like best about the product?
The ability to review calls and almost compete with colleagues, like we can compete to watch the most videos and be the most engaged in the company etc... creates a really healthy growth environment.
What do you dislike about the product?
nothing. no complains in my opinion. genuinely love it.
What problems is the product solving and how is that benefiting you?
As a new starter it is great to use it to learn, develop and constantly improve, not onmlt reviewing my own calls but also my colleagues.
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