Jiminny
JiminnyReviews from AWS customer
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Game-Changer for Sales Teams
What do you like best about the product?
Honestly, how easy it is to use while still being super powerful. Jiminny just gets sales conversations and turns them into insights you can actually do something with. The dashboards are clean, it’s not clunky, and you don’t need to be a data nerd to understand what’s going on. It makes coaching and improving feel natural instead of forced.
What do you dislike about the product?
Not much, to be honest. Like any tool with a lot of features, it takes a bit of time to explore everything, but the onboarding and support are solid so it’s not a big deal. Once you’re up and running, it’s smooth sailing.
What problems is the product solving and how is that benefiting you?
Jiminny solves the problem of not really knowing what’s happening on sales calls. Instead of guessing, you get real insights straight from conversations. That means better coaching, more confident forecasting, and stronger execution across the team. Bottom line: reps improve faster, managers coach smarter, and deals move forward with less friction.
Quick, Reliable, Easy Call Notes That Simplify Follow-Ups and Proposals
What do you like best about the product?
It's quick, reliable, ease of use - good for follow-up's and proposals.
What do you dislike about the product?
Can sometimes be slow to process post call activity notes however the support team are quick and efficient with speedy response. Call notes sometimes are not accurate 100% and picks up notes from wrong person however majority of time this works great!
What problems is the product solving and how is that benefiting you?
I spend less admin time writing call notes and proposals, and it also includes handy follow-up activities and tasks to keep things moving.
Streamlined Call Management, But Needs Faster Load Times
What do you like best about the product?
I use Jiminny for CRM tracking and call logging, and I really appreciate the action items and accountability steps. They improve the customer service experience. The notetaker feature is particularly valuable to me as it allows me to focus more on the call without worrying about making fast and accurate notes. The initial setup was very smooth, which was a pleasant surprise.
What do you dislike about the product?
I think load speeds could be faster. It typically takes around 30 minutes for a 15-minute call to load.
What problems is the product solving and how is that benefiting you?
Jiminny helps me with cleaner notes and faster resolution with added clarity. It highlights bullet points for action items post-call, freeing me up to focus more on the conversation.
Empowers Teams with Transparency and Actionable Insights
What do you like best about the product?
Transparency across multiple teams
Reviewing and coaching
Summarizing long meetings
Actionable insights from thematic analysis
Talktime breakdown
Customer Support top tier
Reviewing and coaching
Summarizing long meetings
Actionable insights from thematic analysis
Talktime breakdown
Customer Support top tier
What do you dislike about the product?
Main dashboard gets a bit hectic with multiple users uploading lots of videos a day
Analyst seat can't upload (understandable but I wish i had a recorder seat)
Analyst seat can't upload (understandable but I wish i had a recorder seat)
What problems is the product solving and how is that benefiting you?
Hearsay between sales and prospect when it comes to post-sale cycle
identifying issues or elements of qualifying that have been forgotten so they can be addressed before later customer on boarding
Cataloging good examples of successful meetings and demonstrations to show new hires
identifying issues or elements of qualifying that have been forgotten so they can be addressed before later customer on boarding
Cataloging good examples of successful meetings and demonstrations to show new hires
Effortlessly Closes Deals with Seamless Integration
What do you like best about the product?
I use Jiminny in my role as a sales rep at One Touch Health, and it makes the sales cycle more efficient. I really like how Jiminny helps me track what has happened and what actions need to be taken after a demo. This feature is insanely valuable because it allows me to close deals quicker with the information it provides, and it always gives me the pain points of a client's current system. I also find the initial setup to be easy. Additionally, we have it integrated with HubSpot and Teams, which is great.
What do you dislike about the product?
Jiminy in my eyes does not have any issues in my daily tasks
What problems is the product solving and how is that benefiting you?
Jiminny makes the sales cycle more efficient and helps me track what happened in demos, making it insanely valuable for closing deals quicker by providing me with client pain points.
Saves Time and Delivers Everything You Need
What do you like best about the product?
Its great does everything you need it to and saves you so much time!! Customer support chat is brilliant they helped me sort an issue when i first got my account within minutes this was resolved, i was very impressed.
What do you dislike about the product?
I don't dislike anything currently, its a great system.
What problems is the product solving and how is that benefiting you?
Recording my online calls and being able to quickly send these out via email right after the call.
Enhances Calls with AI and Analytics
What do you like best about the product?
I really appreciate the AI transcripts and the ability to recap what happened on calls with Jiminny. This feature speeds up my time to value significantly. The talk ratio and analytics features are particularly beneficial as they help me ensure that I'm maintaining a balanced conversation by asking enough questions. The accessibility of being able to efficiently pull together calls is another aspect that I find incredibly useful. Additionally, syncing Jiminny with HubSpot provides seamless integration which enhances my workflow.
What do you dislike about the product?
Nothing comes to mind
What problems is the product solving and how is that benefiting you?
I use Jiminny to speed up the time to value with AI transcripts and recap call details. It provides valuable talk ratio analytics to ensure balanced conversations and helps with call accessibility.
Effortless Meeting Management with Reliable Recording and Stellar Support
What do you like best about the product?
I use Jiminny every day for all my meetings, and I really appreciate that it automatically records each session. This feature helps prevent the common mistake of forgetting to hit the record button at the start. I also find the transcripts and the task summaries provided at the end of each meeting extremely helpful, as they make it much easier for me to recall what was discussed. Additionally, my experiences with Jiminny's support team have been very positive—they resolve any issues quickly and efficiently. The sidekick feature is also convenient, allowing me to easily invite it to join a call if, for any reason, it doesn't join automatically.
What do you dislike about the product?
I find it frustrating that it announces its presence only after the call has already begun and I am already speaking. This timing feels disruptive and makes the experience less smooth for me.
What problems is the product solving and how is that benefiting you?
Jiminny has made my daily tasks much easier, especially since I frequently need to share recordings of my meetings with customers. With Jiminny, I can do this effortlessly, and it also offers valuable insights into how I conduct my meetings, thanks to its coaching features.
Good Features, But Recording Processing Is Slower
What do you like best about the product?
The AI summary does an okay job at capturing details from the call
What do you dislike about the product?
The timing of the recordings being processed is taking longer than previous.
What problems is the product solving and how is that benefiting you?
It was solving the issue of getting my follow ups out in a more timely manner but that is no longer the case recently
User Friendly Call Recording
What do you like best about the product?
I have found that their support team responds quickly and is always helpful, willing to go the extra mile to assist. In addition, the platform itself is user-friendly, and the AI recommendations are a powerful tool for any CSM looking to save time.
What do you dislike about the product?
At times, I get the impression that the platform leans heavily toward a sales-oriented approach. Additionally, I would appreciate it if their email reports offered more features and improvements, especially when it comes to the information provided via email.
What problems is the product solving and how is that benefiting you?
The app offers useful features such as note-taking, call recording, and email follow-up. These tools help me stay organized and ensure I don't miss important details.
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