Jiminny

What do you like best about the product?

I find Jiminny easy to use and have had no problems with it. It is very user-friendly and provides good insights into calls and potential gaps. Afterwards, I can easily review what was discussed during a conversation and what agreements were made. I can see how much I talked and listened, and my manager can give feedback on the calls. I find it a very complete product. Since this was the first tool of its kind I worked with, it was already a relief.

What do you dislike about the product?

No complaints

What problems is the product solving and how is that benefiting you?

I use Jiminny for notes and to improve my sales conversations.

What do you like best about the product?

UI is simple and easy to navigate to get high leverage insights.

What do you dislike about the product?

High level insights. I wish we could search for AI insights for all calls.

What problems is the product solving and how is that benefiting you?

Call scoring

What do you like best about the product?

I like how easy and quick Jiminny is to access. I can store and replay my meetings, go back to see exactly what was said, and review summaries to better understand past meetings. I also like the AI assistant, which lets me search for phrases and helps me understand what I’m saying and what I need to cut back on. From the parts I saw, the initial setup was extremely easy.

What do you dislike about the product?

Nothing

What problems is the product solving and how is that benefiting you?

Jiminny records all my meetings, so I can review them, understand what I went over and what problems customers are having, and remember the different issues we discussed.

What do you like best about the product?

I like being able to watch my calls back and learn

What do you dislike about the product?

sometimes it can be quite buggy and it logs you out

What problems is the product solving and how is that benefiting you?

It helps me firstly remember what happened on calls but also learn from previous conversations

What do you like best about the product?

calls being recorded and being able to listen back with summaries

What do you dislike about the product?

scoring I feel like is not always accurate

What problems is the product solving and how is that benefiting you?

prep for calls, saving time

What do you like best about the product?

I like having the transcript and the AI function. I can ask Jiminny about my calls or my peers’ calls, and it feels intuitive. I don’t have to dig through filters to find what I need, which makes it easier to get information for my day-to-day work. I can look for patterns like buying signals, see how often I’m speaking compared with the prospect, and review the questions I ask. I also like getting a high-level view of a group of calls, including how often objections come up, how I handle them, and what practices or approaches my peers use. I can use that information to work on my own calls and see what I’m doing well or could improve. The AI can track how often I ask certain questions and help me keep track of my progress over time, even across the hundreds of calls I take each month. Jiminny’s transcription captures what’s being said, with only occasional issues that aren’t significant. Getting access to calls and using the filters was pretty straightforward, and setup was very easy.

What do you dislike about the product?

I’d find it helpful if Jiminny could guide me toward better questions to ask live during calls, perhaps with a co-pilot pop-up suggesting the next best question. The transcription has some occasional issues, but nothing significant.

What problems is the product solving and how is that benefiting you?

I use Jiminny’s transcripts and AI to get a high-level view of my calls, spot objection patterns and how my peers handle them, and track my progress over time asking the questions I’m working on. I can ask for information instead of digging through filters and hundreds of calls.

What do you like best about the product?

Very easy to use, good transcripts, highlights and scoring

What do you dislike about the product?

Does not always join calls automatically. Transcription

What problems is the product solving and how is that benefiting you?

Recapping meetings, transcripts, and key points summary

What do you like best about the product?

My favorite feature is the call recording. I can go back and review a call before my next meeting, which helps me keep track of my deals and what’s unique about each client. I like being able to take notes in the call log while the call is happening and tag them to the call for quick reference. The notes also help me put together my call summary afterward. The AI summaries do a pretty good job of helping me quickly review a call when I don’t have time to watch the whole thing. I love that Jiminny integrates with HubSpot, so I can call from within my HubSpot task sequences. It was also very easy to set up.

What do you dislike about the product?

The one thing I find annoying is that if I’m taking notes while I have the Jiminny note taker in a call and somebody calls me, it deletes all the notes I’ve already been taking.

What problems is the product solving and how is that benefiting you?

I can replay calls instead of taking notes and missing what clients say, keep track of my deals and each client’s unique details, and quickly review call notes or AI summaries before meetings. Jiminny’s HubSpot integration lets me call from my task workflow, which makes calling faster.

What do you like best about the product?

I like being able to listen to calls, and the AI helps us see what might be going on with deals and raise red flags earlier. I like that Jiminny is constantly trying to improve and is developing its AI as AI grows. I can create an AI prompt that feeds data back into HubSpot and updates certain fields, which saves our reps time and reduces the CRM admin they have to do. The initial setup was really easy.

What do you dislike about the product?

The interface can sometimes feel clunky at times, particularly where the calls are located

What problems is the product solving and how is that benefiting you?

I use Jiminny with our customer success team to listen to and analyze calls. Its AI helps us see what might be going on with deals and raise red flags earlier; prompts feed data into HubSpot and update fields, saving reps time and reducing CRM admin.

What do you like best about the product?

I like the stats it gives out, a clear picture around what is done on that meeting, the user interface is strong but a little dated could be better

What do you dislike about the product?

Dated userinterface, the actual performance of the transcription isn't the best sometimes thinks that I am speaking opposed to the customer which can then make the statistics it is getting less authentic. Integration from Hubspot can sometimes be clunky but usually pretty good

What problems is the product solving and how is that benefiting you?

Stats on calls is vital for me. An easy way of seeing my meetings and how I did within them. Good for actual coaching and support of team