Jiminny
JiminnyReviews from AWS customer
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Great interface and good experience
What do you like best about the product?
As per my experience so far, Jiminny solves the problem of manual call logging and missed insights.
What do you dislike about the product?
None, everything has been so well set up.
What problems is the product solving and how is that benefiting you?
manual call logging and missed insights by automating tasks with CRM integration. It provides real-time analytics and transcription which is of great benefit
Jiminny Review
What do you like best about the product?
Its super easy to navigate,even the not so tech savvy would have a clear and fair understanding about Jiminny.And the dashboard gives you a power to manage anything and everything with ease.
What do you dislike about the product?
So far is nothing that I could see honestly.
What problems is the product solving and how is that benefiting you?
To get sales analytics overview.
Super easy to use and very clever!
What do you like best about the product?
I use Jiminy everyday and it is super easy to use. Even in catch ups with my manager when reviewing calls, its easy to ask "was this call positive" and the AI tool generates a response.
What do you dislike about the product?
Some of the updates have made tagging calls less easy. Instead of one click to tag a call, it now takes 3.
What problems is the product solving and how is that benefiting you?
Easy to transcribe calls and export notes into our CRM system.
Great experience, has really helped follow up and managing the sales process after initial meetings
What do you like best about the product?
Simple to use
Rating calls automaticalls
Easy to share with prospects and snip down
Auto transcripts
Rating calls automaticalls
Easy to share with prospects and snip down
Auto transcripts
What do you dislike about the product?
Sometimes it doesn't join all calls and can be awkward adding in once the meetings has already started
What problems is the product solving and how is that benefiting you?
Ensuring accuracy of notes and follow ups
Keeping tack of actions on both vendor and prospect side
Keeping tack of actions on both vendor and prospect side
Wish I used Jimminy earlier
What do you like best about the product?
The set up was super easy, only took me 5 minutes!
The intellegent summaries of each call make it so easy to review, I'm constantly listening to calls.
Chloe has been super helpful in setting up the system and spent loads of time helping us figure out all the features.
The intellegent summaries of each call make it so easy to review, I'm constantly listening to calls.
Chloe has been super helpful in setting up the system and spent loads of time helping us figure out all the features.
What do you dislike about the product?
It would be great if you could leave voice and/or video feedback on calls. I feel like it would add a more personal touch to coaching through Jimminy.
What problems is the product solving and how is that benefiting you?
Before Jimminy, it was a massive pain to find and listen to discovery calls that I had booked. Now it's super easy to find and isten to the calls.
A great Gong alternative!
What do you like best about the product?
I’ll be honest - I was a bit apprehensive at first. Having been a Gong user for a while, I wasn’t sure if making the switch would be worth it. But it definitely was.
From day one, the implementation process was smooth and straightforward. Setting up integrations with Outreach and HubSpot was surprisingly simple, and I have to give a massive shoutout to Mike Thomas for his stellar support on the integrations side and Chloe Cross for her fantastic guidance from a Customer Success perspective. They both made what could have been a daunting process relatively simple.
The platform itself is incredibly user-friendly. It’s intuitive, easy to navigate, and the ability to embed Jiminny calls directly into other tools we use has been a game-changer.
The new AI features have also been a standout for me. They’re genuinely helpful, not gimmicky, and they make analysing calls and gaining insights far quicker and more efficient.
From day one, the implementation process was smooth and straightforward. Setting up integrations with Outreach and HubSpot was surprisingly simple, and I have to give a massive shoutout to Mike Thomas for his stellar support on the integrations side and Chloe Cross for her fantastic guidance from a Customer Success perspective. They both made what could have been a daunting process relatively simple.
The platform itself is incredibly user-friendly. It’s intuitive, easy to navigate, and the ability to embed Jiminny calls directly into other tools we use has been a game-changer.
The new AI features have also been a standout for me. They’re genuinely helpful, not gimmicky, and they make analysing calls and gaining insights far quicker and more efficient.
What do you dislike about the product?
Like with most things, it wasn’t 100% perfect from the get-go. Initially, we had a few teething issues with Jiminny connecting to/joining our Google Calls. However, the team was incredibly proactive in resolving this, and once the Sidekick was up and running, it worked like a charm.
The only other thing I’d flag is a bit more niche. Because I was the admin who initially set up the Outreach integration, my account became linked to it. This was frustrating later on when I tried to remove my Outreach account (since I no longer needed it for my role) but still needed access to Jiminny. It wasn’t a huge issue, but it was a bit of an inconvenience that I had to work around.
All that said, the support from the Jiminny team has been top-notch throughout. They’ve been on hand to help resolve any hiccups along the way.
The only other thing I’d flag is a bit more niche. Because I was the admin who initially set up the Outreach integration, my account became linked to it. This was frustrating later on when I tried to remove my Outreach account (since I no longer needed it for my role) but still needed access to Jiminny. It wasn’t a huge issue, but it was a bit of an inconvenience that I had to work around.
All that said, the support from the Jiminny team has been top-notch throughout. They’ve been on hand to help resolve any hiccups along the way.
What problems is the product solving and how is that benefiting you?
Jiminny has genuinely transformed how we approach calls and follow-ups. One of the biggest shifts for me has been the ability to be fully present in conversations. Instead of frantically scribbling down notes during calls, I can actually listen, engage, and focus on the person I’m speaking to. Knowing that Jiminny is capturing everything in the background gives me complete peace of mind.
The ability to share calls with prospects has also been a huge win. It means we can bring more transparency into our process and give prospects the opportunity to revisit key moments or share relevant parts with their wider teams. This has been especially useful when dealing with multiple stakeholders, as it avoids the classic "telephone game" where messages get misinterpreted as they’re passed along.
Post-call, Jiminny really comes into its own. The insights it provides allow us to reflect on what went well, where we can improve, and identify recurring themes or objections. It’s like having a personal coach on every call. The shorter, sharper notes generated from the AI mean I’m no longer wasting time writing up detailed summaries — it’s already done for me. This not only saves time but also ensures that nothing crucial gets missed.
In short, Jiminny is helping us have more impactful conversations, operate more efficiently, and constantly improve our approach. It’s a genuine time-saver and a productivity booster rolled into one.
The ability to share calls with prospects has also been a huge win. It means we can bring more transparency into our process and give prospects the opportunity to revisit key moments or share relevant parts with their wider teams. This has been especially useful when dealing with multiple stakeholders, as it avoids the classic "telephone game" where messages get misinterpreted as they’re passed along.
Post-call, Jiminny really comes into its own. The insights it provides allow us to reflect on what went well, where we can improve, and identify recurring themes or objections. It’s like having a personal coach on every call. The shorter, sharper notes generated from the AI mean I’m no longer wasting time writing up detailed summaries — it’s already done for me. This not only saves time but also ensures that nothing crucial gets missed.
In short, Jiminny is helping us have more impactful conversations, operate more efficiently, and constantly improve our approach. It’s a genuine time-saver and a productivity booster rolled into one.
Very good for call recording and analysis
What do you like best about the product?
Very clear UX. Other tools do not navigate so easily. It's clear and easy to see what calls you have in the library and can be listened back to.
What do you dislike about the product?
There's not a lot to say. With tools like this the only thing is the analysis could always be more accurate and automated in some ways. In terms of picking out key moments in the call etc
What problems is the product solving and how is that benefiting you?
The ability to review and coach calls ran by the sales team. Saves time on picking out action items or key moments too
Easy, thorough, great!
What do you like best about the product?
It is so easy. Easy to set up and so easy to get stuck into calls.Onboarding and support is really easy, and so helpful.
Able to log in so regularly and use it effectively.
Able to log in so regularly and use it effectively.
What do you dislike about the product?
Not a lot.would prefer to not have to use a sidekick for zoom calls.
What problems is the product solving and how is that benefiting you?
Ability to listen to and coach calls as easily as possible. It is so easy and user friendly!
Very great features, useful AI tools saving time
What do you like best about the product?
I love using the AI note taker and email follow up - saves me time writing follow up notes after my meetings
What do you dislike about the product?
Sometimes mistakes the person on the call and gets them back to front but it is easily fixed using the change speaker function
What problems is the product solving and how is that benefiting you?
The accuracy of speaker identification
How to live without Jiminny?
What do you like best about the product?
I like that Jiminny provides automated analysis of calls, meetings, and communications, helping teams identify trends, customer sentiment, and improvement areas.
What do you dislike about the product?
AI-based tools occasionally misinterpret sentiment, intent, or context, leading to inaccurate insights or recommendations.
What problems is the product solving and how is that benefiting you?
We can share highlights, annotate conversations, and collaborate on strategies based on recorded sessions.
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