Jiminny
JiminnyReviews from AWS customer
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Great for training
What do you like best about the product?
Informative and quick feedback, great for call reviewing and training
What do you dislike about the product?
slight delay in call logging but no major negatives
What problems is the product solving and how is that benefiting you?
helps with staff training
Fantastic platform!
What do you like best about the product?
How easy it is to use. Very clear and I love the transcript function
What do you dislike about the product?
Nothing really. If anythinf=g, the speed in which the calls are uploaded
What problems is the product solving and how is that benefiting you?
It is helping me coach my team and the results are showing
really insightful help with my calls and good to compare against other colleagues
What do you like best about the product?
i like the insight with my tonality and other conversational factors that sales coaches wouldn't typically pick up on as quickly
What do you dislike about the product?
it can be difficult to decipher call transcripts sometimes
What problems is the product solving and how is that benefiting you?
my own performance
Easy To Use With Great Insights
What do you like best about the product?
Use it every day on nearly every call. The full transcript, summary, and action items are invaluable when looking to quickly review calls. Incredibly easy to get set up and automatically recording all your calls.
What do you dislike about the product?
Recordings/summaries of calls are missing the information of participants that weren't on the original invite, as well as chat messages
What problems is the product solving and how is that benefiting you?
Allowing me to give my full attention to the conversation at hand and not focus on notetaking or missing important insights
A Game Changer for Sales Teams
What do you like best about the product?
The asynchronous coaching feature is fantastic, allowing me to review sessions at my own pace. The ability to speed up video replays is a real time-saver, and the keyword search feature adds another layer of efficiency. What truly boosts my productivity, though, are the AI-generated summaries from our team's customer meetings – they’re a game changer! The CSM team is always friendly and supportive, and the platform overall is incredibly intuitive.
What do you dislike about the product?
The initial issues with the Jiminny Sidekick and Slack integration were a bit frustrating, but the CSM team quickly resolved them after I raised the concerns.
What problems is the product solving and how is that benefiting you?
Coaching, Sales process improvement, Training.
Jimmy has eliminated the need for me to take physical notes
What do you like best about the product?
I really appreciate how you can jump to specific moments in meetings, create clips, and share them with teammates. The ability to filter by keywords is also very helpful. Plus, it integrates seamlessly with our CSM platform.
What do you dislike about the product?
The time it takes to process recordings is often unpredictable and sometimes requires several hours to complete.
What problems is the product solving and how is that benefiting you?
This software is a real time-saver for me. With only so many hours in the day to accomplish my tasks, I appreciate being able to rely on it to perform its intended functions without worry.
Easy to use and a great tool to keep on top of accounts
What do you like best about the product?
I loveKiminny's integrations. They allow me to use the software seamlessly in my day-to-day work and track/record meetings without even thinking about it. It's super easy to use.
What do you dislike about the product?
I wish it was slightly easier to navigate through saved material but saying that I can always find what I need.
What problems is the product solving and how is that benefiting you?
I am able to look back on meetings with ease and stay on top of having over a hundred accounts with the summary sections saving me a lot of time.
Solid tool
What do you like best about the product?
Ask Jiminny / use of AI generated follow ups and meeting notes have been useful
What do you dislike about the product?
Can feel finnicky at times with the transcript generation
What problems is the product solving and how is that benefiting you?
Records my calls to later review for training opportunities as well as info on propsects I speak with
Empowering Sales Teams with Actionable Insights
What do you like best about the product?
Jiminny is an invaluable tool for sales teams looking to improve performance through data-driven insights and coaching. Its ability to analyze conversations in real time and provide actionable feedback is a major asset for any company wanting to boost its sales effectiveness. I use this on every meeting and it gives you the ability to really focus on your meeting and not scrambling to take notes. Also, their new enhancement of being able to leverage Jiminny for in-person meetings is also a welcomed game changer!
What do you dislike about the product?
The only thing I dislike, and might be user errors from our company is not automatically syncing to our SFDC.
What problems is the product solving and how is that benefiting you?
Jiminny records and transcribes sales calls and meetings, giving managers detailed insights into the conversations happening across the team. This enables them to review real customer interactions, identify key moments, and track performance trends.
Great Features. Attentive Support Team. Some Opportunities for Improvement.
What do you like best about the product?
The latest improvements to the call summaries are catching Jimminy up to the longer-established call recording tools on the market.
The assistant/side app is easy to navigate and use. Makes for easy notetaking on a call.
I ask the support team regular questions and they deliver a friendly and above all human response. It's great to see that getting through to a real person is easy.
The assistant/side app is easy to navigate and use. Makes for easy notetaking on a call.
I ask the support team regular questions and they deliver a friendly and above all human response. It's great to see that getting through to a real person is easy.
What do you dislike about the product?
It often doesn't consistently catch who is speaking accurately in the call summary or playback screens.
Playback navigation can be tricky to navigate especially when trying to create a snippet or export sections of a call. By no means impossible. Just a little on the sensitive side when trying to move the slider for a snippet.
My role is more on the implementation side so I know the tool isn't specifically designed for my use case. It would be great to have a more post-sale setup which hides the more sales-related features to provide a more succinct interface. Less noise on the screens and more tuned to workshops, implementation discovery and functional demos.
Playback navigation can be tricky to navigate especially when trying to create a snippet or export sections of a call. By no means impossible. Just a little on the sensitive side when trying to move the slider for a snippet.
My role is more on the implementation side so I know the tool isn't specifically designed for my use case. It would be great to have a more post-sale setup which hides the more sales-related features to provide a more succinct interface. Less noise on the screens and more tuned to workshops, implementation discovery and functional demos.
What problems is the product solving and how is that benefiting you?
I'm a terrible notetaker so I heavilly utilsie the post call summaries to produce my action and follow up emails.
Would be great to have a ready to go email format tuned to the sessions I deliver. i.e. we create a template and Jiminny has sections it can populate i.e. actions and questions.
Would be great to have a ready to go email format tuned to the sessions I deliver. i.e. we create a template and Jiminny has sections it can populate i.e. actions and questions.
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