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Great Overall Experience
What do you like best about the product?
Responsive team and very helpful staff members. I worked with Kelly and Duncan and what I really appreciate is that they're more focused on your growth instead of upselling random products (which most other companies like Capterra would do, a general solution). I would highly recommend G2crowd to anyone looking for genuine brand building platform and reaching out to a broader and more relevant audience.
What do you dislike about the product?
Nothing yet, except that sometimes the system in itself may seem a little confusing. However, with the help of the staff everything falls into place, so no complaints. One thing they can improve is lead management screen. We don't work on leads, and if it was possible to customize the solution a little bit more to suit individual requirements, it will be appreciated.
What problems is the product solving and how is that benefiting you?
We have an appointment booking system and we recently built a profile with G2Crowd to explore new business development opportunities. We're trying to find out feedback from our current customers to improve the system and trying to share happy reviews with new customers.
Onboarding with G2 Crowd
What do you like best about the product?
My onboarding team of Gabe Richardson, Peter Staunton and Luke Rastetter has made my first month with G2 the best experience I have ever received from a vendor.
What do you dislike about the product?
There is not one thing I can honestly say that I have disliked. My questions/concerns have always been answered immediately day or night.
What problems is the product solving and how is that benefiting you?
I am able to quickly see what companies are looking for software in my area and what level of interest they have.
Recommendations to others considering the product:
Great Company, Great Product, Worth it!
excellent web site
What do you like best about the product?
I have searched many pages to see the review of the products I want to use and this page "G2 Crowd Review Platform" seemed very solid with a very good review of the products, apart from also pay for such review :Or what makes one to be much more diligent writing very good review, there are many applications that this page has and that shows its seriousness, thanks to this page and acquired several applications for their excellent reviews.
What do you dislike about the product?
At the moment nothing on the page looks bad, it's perfect.
Recommendations to others considering the product:
create an account and start enjoying the good reviews and tops applications offered by the site.
It brings quality leads
What do you like best about the product?
The quality of the leads we get from it.
What do you dislike about the product?
Their prices. Longer answer to fit the 40 character requirement - what it costs.
What problems is the product solving and how is that benefiting you?
People are only interested in our software when they need it so we have to get in front of them when they're looking. G2 Crowd is clearly one of the places they go when they're looking.
Solid lead gen source
What do you like best about the product?
I like receiving leads that are low-funnel. Once people are shopping us against competitors, I know they are serious about implementing a platform.
What do you dislike about the product?
It can take a while to get your parameters clear and narrow enough so that we don't get any waste.
What problems is the product solving and how is that benefiting you?
Some good, low funnel leads that we would not have otherwise gotten.
Recommendations to others considering the product:
Worth a try to get exposure where you would not otherwise have it. A MUST if your top competitors are on there.
Onboarding Feedback
What do you like best about the product?
The onboarding process was super smooth. Kristina Bradley did a wonderful job. She was able to connect really well with me and she made the whole journey absolutely educative.
What do you dislike about the product?
A fortnightly meeting with the Account Manager after the onboarding process would be really appreciative.
What problems is the product solving and how is that benefiting you?
Brand visibility and reaching out to potential customers.
Always check out G2 for peer reviews!
What do you like best about the product?
I like that I can view peer reviews on products that I use.
What do you dislike about the product?
There isn't a whole ton to dislike about G2 Crowd's goals.
Recommendations to others considering the product:
If you are looking towards new solutions, figure them out utilizing G2 Crowd.
Great experience with G2 Crowd!
What do you like best about the product?
Being able to easily communicate with the team at G2 Crowd has been great. Whether by phone or email Kelly and Noah were extremely easy to reach and knowledgeable if we had any questions.
What do you dislike about the product?
No complaints or dislikes about G2 Crowd. We've experienced nothing but great service!
What problems is the product solving and how is that benefiting you?
We had limited profile viewers and very little reviews. G2 Crowd helped us boost our overall presence that helped us received a ton of helpful feedback.
Recommendations to others considering the product:
N/A
Helpful Customer Success Team
What do you like best about the product?
The Customer Success Team has been so helpful in getting us up and running quickly. We were able to immediately begin seeing an ROI on our investment thanks to their ability to help us run a Review campaign.
What do you dislike about the product?
With any growing company, it seems that there are a lot of new employees that are still finding their way. Fortunately they seem to have a strong core team that is helping guide them.
What problems is the product solving and how is that benefiting you?
Our focus was on expanding brand awareness and G2 Crowd is definitely helping us get our message out there. For organizations like BuyerQuest, who compete against organizations with very large marketing budgets (but lesser solution capabilities), it is critical to find ways to allow users to broadcast your message for you.
Great onboarding & quick responses
What do you like best about the product?
Our onboarding specialist and account manager are always quick to respond and answer all of our questions. They made it extremely easy to increase our review volume.
What do you dislike about the product?
Currently, I don't have anything that I dislike. The analytics could be slightly improved (as far as deeper customization) but it works as is.
What problems is the product solving and how is that benefiting you?
From a customer marketing position, I'm looking to increase our positive online reputation. G2 is helping that along.
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