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A site that shows our true capabilities
What do you like best about the product?
That the users can rate our product independently so that people can see what our product is really like rather than taking our word for it.
What do you dislike about the product?
That as G2 has grown the CRM analysis has become more and more diluted so we are compared to CRM providers that are not really like for like.
Great tool for Sharing Unbiased Information with Prospects
What do you like best about the product?
My favorite feature is the comparison grid that allows prospects to see how we stack up against our competitors and the focused profile that we can send to prospects.
What do you dislike about the product?
The visitors section gives me mostly individuals who are not relevant to our business.
Recommendations to others considering the product:
The reps are extremely knowledgable and responsive, so I would make sure that you speak with them as much as possible during the sales and implementation stages. They will help you figure out if/how G2 Crowd aligns with your goals and every use case you could have for their service.
Simple set-up with fast results
What do you like best about the product?
Advocately has heavily increased our online customer reviews through friendly effective campaigning. The set up was so simple, their integration specialist had us live after having had 1 call together.
What do you dislike about the product?
So far we have been using Advocately for a few months and we have no complaints.
What problems is the product solving and how is that benefiting you?
We now have regular reviews being submitted about our product. And most importantly Advocately ensures that we do not ask the same person to review us twice.
Advocately Works!
What do you like best about the product?
Sending personalised emails via gmail to our "promoter" customer base in the background with little input from us.
What do you dislike about the product?
Nothing to dislike. It works well for our business and the onboarding was done via a 1 on 1 webinar.
What problems is the product solving and how is that benefiting you?
Getting more brand awareness by prompting our promoters to leave reviews.
Game Changer for CSM Teams and Sales
What do you like best about the product?
G2Crowd has been invaluable to help build our referral program, and to help support our Sales team in the past. Reviews are quick and easy to fill out, and help foster customer advocacy.
What do you dislike about the product?
Nothing I dislike, just the more data we can get to help support competitor comparisons, the better.
What problems is the product solving and how is that benefiting you?
Supporting our sales team during the prospect research/comparison phase. The feature to compare our company with competitor companies has also been hugely beneficial.
G2 Crowd's customer service reps are fantastic to work with
What do you like best about the product?
Everyone is extremely helpful when it comes to any questions we may have. High response rate as well.
What do you dislike about the product?
Not much to dislike about this product.
What problems is the product solving and how is that benefiting you?
Integration with our marketing automation solution
Happy with services
What do you like best about the product?
I really enjoy the ability to write great reviews and be rewarded for my efforts.
What do you dislike about the product?
So far I have had no issues. I have received each gift card.
What problems is the product solving and how is that benefiting you?
I am able to share my knowledge to benefit others.
New G2 Crowd User
What do you like best about the product?
I'm new to G2 Crowd, but I'm glad to have discovered this product! I have found the various business software/solution reviews to be very informative and helpful as I research new products to test out and try. Their support team is very helpful and responsive support team as well. When I contacted them to figure out how to fix a bug, they made sure to follow up with me as soon as any updates were available. The personal touch to their customer support approach makes a good impression of G2 Crowd.
What do you dislike about the product?
I wish users were able to edit their personal information after linking their LinkedIn accounts to their G2 accounts. I would also like to see a more improved and comprehensive search feature for when looking for new products within a certain space, but maybe not being familiar with any of the current products out there.
What problems is the product solving and how is that benefiting you?
Learning more and more about new softwares and solutions that will help me in my business endeavours!
Recommendations to others considering the product:
If you're on the market for new tools, check out G2 Crowd and hear from people who've tried out the solutions.
Easy to review on. Fast
What do you like best about the product?
I like the multiplicity of question options
What do you dislike about the product?
Nothing has been a problem so far. I've used G2 several times this month
Recommendations to others considering the product:
The one time I had a problem someone got back to me within the hour.
Immediately delivered value to IPfolio
What do you like best about the product?
Works like a parallel website, generating brand awareness and leads
What do you dislike about the product?
Nothing so far! You will need potentiall some expertise to hook up the advanced features and eg integrate with your CRM, but nothing too hard.
What problems is the product solving and how is that benefiting you?
Expanding our reach to a different or cross cutting market of potential customers, directly competing with our competitors for reviews etc.
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