Digital workflows have transformed hiring and client contracts and save time across our teams
What is our primary use case?
My main use case for Dropbox Sign is its ease of use within our company as well as with our clients that we service. It has allowed me to get documents to our staff and potential clients quickly without issue. It is simple to use and has minimal difficulty even for those who are not electronically savvy. It has cut down the time to get items completed, and it is nice to be able to send reminders to our clients to sign documents.
I use Dropbox Sign for internal contracts such as those with employees, NDAs, and many others, as well as contracts for our clients and talent we collaborate with on a regular basis. Our HR team and marketing team use it the most, and we have found that Dropbox Sign is the easiest way to organize all documents and users in one central location.
Dropbox Sign works best for sending out pre-made documents or contracts that need a binding signature. It also works well for storing templates of documents that need to be used more than once and saving time through reusing the templates. Dropbox Sign ensures that clients and team members collaborate even in remote areas or on the go, using features like the robust and intuitive mobile app.
What is most valuable?
Some of the best features that Dropbox Sign offers include ease of use, integration with other platforms, and cost-effectiveness.
I can tell you more about the integration with other platforms, as we seamlessly integrated with Google Drive and Salesforce. It stands out as a highly valued integration feature. It streamlines document management processes and ensures contracts are securely received without any hassle. It is a very cost-effective tool, providing excellent value for money. Not only does it accelerate contract processing, but it also enhances security measures while effectively reducing transaction costs.
I find it very easy to use, with a straightforward and intuitive user interface. I love how easy it is to add dates, names, and text into documents, thereby enhancing our overall workflow efficiency.
Dropbox Sign has positively impacted my organization by providing a central storage point for all employee onboarding records where it is easy to access and search for them. It improves efficiency in collecting and completing onboarding documents and also improves efficiency in the timeline and ease of use for clients' contracts. We have seen a faster time to contract signature compared to our previous solution, which was DocuSign, achieving a 50% faster contract signature. We have also experienced an easy employee onboarding process and significant time savings.
Reminders are sent automatically, but we do not know how many times reminders are sent.
What needs improvement?
Dropbox Sign sometimes sends documents to the spam folder. Some types of templates are only available within more expensive plans, and I wish invoices were sent to email.
I also wish there were integration with our ATS Personio.
For how long have I used the solution?
I have been using Dropbox Sign for the past five years.
What do I think about the stability of the solution?
Dropbox Sign is very stable, as I have not experienced any lagging or sluggishness.
What do I think about the scalability of the solution?
Dropbox Sign's scalability is very good as we are able to handle all the documents, store them, retrieve them, send them to our clients, and have them sent back efficiently.
How are customer service and support?
The customer support for Dropbox Sign is great, very unparalleled, supportive, and proactive.
I would rate the customer support a nine out of ten because they are very responsive and solution-oriented. In case we have any problems, they are quick to respond and provide a solution.
Which solution did I use previously and why did I switch?
I previously used DocuSign as a different solution.
I switched from DocuSign to Dropbox Sign because Dropbox Sign is fast, time-saving, and practical.
How was the initial setup?
My experience with pricing, setup cost, and licensing has been great and cost-effective.
What about the implementation team?
I purchased Dropbox Sign through the AWS marketplace.
What was our ROI?
I have seen a return on investment, with faster time in concluding an offer and a reduction in paper, as electronic copies follow the audit trail and are officially accepted by the administrations. We have reduced the delay and saved time for our clients and employees because they do not need to move from one office to another to sign the document, while also providing efficient security for our documents.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing has been great and cost-effective.
Which other solutions did I evaluate?
Before choosing Dropbox Sign, I evaluated Salesforce as another option.
What other advice do I have?
I would rate Dropbox Sign a nine out of ten.
I chose that number because this tool has allowed us to work completely digitally and has saved a lot of work for us since we implemented it in 2019. At the same time, it represents the best improvement to our workflow for the whole year. It also makes it easier for us to send documents to our customers easily, providing a professional experience while saving significant time for both our customers and employees.
My advice to others looking into using Dropbox Sign is that it is fast, time-saving, and practical. Dropbox Sign makes it very efficient and seamless to send documents to clients. It is quick and fast, very secure, and you will save time and costs. Therefore, it is highly recommendable.
I appreciate how digital signatures are done quickly nowadays while saving time, and I greatly appreciate Dropbox Sign. My overall rating for Dropbox Sign is nine out of ten.
Great for Sharing, Needs Smoother Uploads
What do you like best about the product?
I use Dropbox for storing important media files for sharing and transferring to the team. I really like the ease of sharing data with my team overseas. One of the best features is that I can create a cloud folder on my local PC without affecting its storage capabilities. Plus, I enjoy the video review channel on Dropbox, which I find quite beneficial.
What do you dislike about the product?
Their file upload system could be a little glitchy at times
What problems is the product solving and how is that benefiting you?
I use Dropbox for storing and sharing important media files with my team overseas. It makes sharing data easy and I can create cloud folders without using PC storage.
Excellent Cloud Storage for Teams: Easy Syncing, Collaboration, and Integrations
What do you like best about the product?
Dropbox offers a excellent Cloud Storage option for small to mid-sized businesses and creative teams. It offers an easy-to-use interface, reliable multi-device file syncing and smooth collaboration features. It integrated with various applications and support GDPR compliance.
What do you dislike about the product?
Limited free storage and pricing is comparatively high.
What problems is the product solving and how is that benefiting you?
Direct link for file sharing and quality is not decreasing.
Automatic, Fast Synchronization That Just Works
What do you like best about the product?
It has automatic and fast synchronization between the local computer and the cloud. Considering a safe and consistent tool for data storage.
What do you dislike about the product?
The Dropbox desktop app is using high CPU resources and sometimes runs heavy processes when not in active mode.
What problems is the product solving and how is that benefiting you?
Users can free up local hard drive space by moving files to online-only storage, allowing access to a large library without needing a large hard drive.
Digital signatures have transformed contract workflows and now save us time and paper daily
What is our primary use case?
My main use case for Dropbox Sign is that it has made my life very easy. I used Dropbox Sign to make getting contracts signed so much easier. We purchased Dropbox Sign to be able to send clients digital contracts and capture their signatures. Previously, they had to print, sign, and scan and send it back to me. I often did not get fully executed contracts. Now that I use Dropbox Sign, I simply pull up the Google Doc, use the Dropbox Sign extension to send it to the client. They sign easily and return, and I sign and send a final contract to them. Dropbox Sign keeps copies of all my fully executed contracts by date, but I can also download and store them myself in my own clients' files. It is safe, secure, affordable, and easy to use.
I would add that we are able to send lease waivers and franchise documents through Dropbox Sign that require multiple signatures from different groups of people at the same time. This has reduced the timing on getting documents back and fully executed tremendously. It allows our company to be more efficient by storing the templates as well for later use.
What is most valuable?
The best features Dropbox Sign offers are that it saves time with getting documents back signed. It allows multiple parties to sign documents simultaneously. It is more professional looking with brand standards. Also, email signature, document tracking, document storage, and templates which are time-saving because we are able to use them over and over again. It integrates with Google tools. It is also very easy to use.
When I say Google tools, I mean I am able to use the Google Document because it seamlessly integrates with Dropbox Sign as an extension to send the client the document. Then they sign easily and return the signed document, then I sign and send them the final copy using the Google Doc. It is very easy.
Dropbox Sign positively impacts my organization as it saves time through the reusable templates. About 50% of time is saved through using reusable templates. You do not have to format the document again or set up the document again. The documents and contracts are signed quickly, while saving time for our recipients, who are our clients, and also our employees have been able to save time. It also saves on paper and mail. There is no need for faxing.
I can say that the 50% time savings has enabled us to focus on more strategic tasks, hence increasing productivity. It has also been much easier for our clients because they can work with Dropbox Sign using their mobile phone. They are able to sign the document wherever they are as long as they are connected to the internet. The time they save is used for other projects and other tasks, hence they have also become more productive themselves.
I appreciate how Dropbox Sign provides a central storage point for all employee onboarding records. It improves efficiency in collecting and completing onboarding processes. It improves efficiency in the timeline and ease of use for clients and client contracts.
What needs improvement?
I believe that so far, so good regarding improvements. I do not think I have much of an issue to highlight. Just two or three things would help: allow editing of documents that have not been signed by any signer yet and save and reuse for the same signers, not just duplicate the template. That would be great. Also, sometimes, a link to Google Drive to store the files more easily would be good. It should be easier.
For how long have I used the solution?
I have been using Dropbox Sign for four to five years, to be precise.
What do I think about the stability of the solution?
I can confirm that Dropbox Sign is very stable, with no downtime and no lagging.
What do I think about the scalability of the solution?
As for Dropbox Sign's scalability, I find it very scalable because it handles all the documents that need to be signed. Documents that have been signed can be stored safely and securely. It is also very easy to retrieve the documents, so it is very scalable.
How are customer service and support?
The customer support is very robust, supportive, and proactive.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I previously used QuickBooks Online as a different solution.
What was our ROI?
I have seen a return on investment. Since we started using this tool, it has been very beneficial in my organization. We have seen faster contract signatures, a reduction in paper waste, time savings, and cost savings.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that the price is very competitive, very affordable, and very cost-effective. That is not a problem. Also, the setup is very easy, especially when you go through the learning curve. The user interface makes it easier for new users, especially those who are less technically savvy. So, everything is great.
Which other solutions did I evaluate?
Before choosing Dropbox Sign, I evaluated other options, including SketchUp.
What other advice do I have?
I priced several versions of electronic signature software and found that Dropbox Sign had the most affordable option, as well as Google integration. In my case, I have been able to sign more documents and send them to my clients to be signed. Their experience has been worthwhile using Dropbox Sign because it provides robust features in a cost-effective way. I find the product very easy to navigate and use. I would easily recommend it to others. It is also very easy to upload documents, send them via email, track them, get them signed, and even remind recipients to complete documents as needed.
My advice to others looking into using Dropbox Sign is that it is a great tool if you are looking for a faster time to contract signature and earlier completion of employee onboarding. This is the right tool for you. I have given this product a review rating of 9.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Versatile Folders and Easy Sharing for Photo & Video Storage
What do you like best about the product?
The versatility of the folders and content options for storing on my devices, as well as sharing with others, has been very handy—especially since I work a lot with photo and video files.
What do you dislike about the product?
It often has connectivity or synchronization issues, which become very disruptive when they occur—especially while downloading video files.
What problems is the product solving and how is that benefiting you?
It is very beneficial to me for sharing files with coworkers or customers, especially during the process of selecting materials or when sharing finished materials. It’s also helpful for keeping the workflow moving smoothly and supporting the overall flow of the process.
Anywhere Access Made Easy with Dropbox’s Friendly UI and Smooth Integration
What do you like best about the product?
Dropbox's ability to upload your files and documents and get access to these files from anywhere, anytime, and from any device is astonishing. Dropbox can be downloaded on any platform, and it can be used by any user thanks to the friendly user interface. Implementing Dropbox in your organization is straightforward thanks to the great customer support and the ease of integration with multiple platforms.
What do you dislike about the product?
Dropbox lacks accessibility to older age users; it needs a few learning curves to reach out to more audience. Dropbox pricing needs to be more competitive with its peers, especially for single users and large organizations that need to integrate Dropbox into the company system.
What problems is the product solving and how is that benefiting you?
Dropbox solved the problem for our staff and employees who need to access important documents outside the organization's network. Getting access to documents online and anywhere is an important goal for the organization to share files easily . Dropbox helped to save time and cost by easing the access to documents anywhere and anytime.
Digital signatures have streamlined hiring and protected sensitive documents across our workflow
What is our primary use case?
My main use case for Dropbox Sign is that we take sensitive information very seriously, and by using Dropbox Sign, we are able to store documents safely. New hires are able to fill out new hire forms anytime, anywhere. Electronic forms and e-signatures ensure forms are completed before submission, which decreases the likelihood of an error. Dropbox Sign has made our onboarding process smooth and easy.
A quick specific example of how I use Dropbox Sign in my onboarding process is that when taking on new hires or training new hires, they are able to sign the forms that we send them through Dropbox Sign. They are able to open their mobile app, sign, and fill out everything. We are able to guide them from start to finish. Our focus is not just on what is easy for us, but also on what works best for our clients and their employees. We love keeping things efficient, simple, and stress-free. Using Dropbox Sign electronic forms has helped us accomplish that significantly.
Regarding my main use case with Dropbox Sign, it also makes it very easy to have business development leads sign our NDAs and agreements all the way to closing.
What is most valuable?
The best features Dropbox Sign offers include keeping all our documents in the system for a long time. The confirmation of signature emails include the email address of the person who signed, which is a great feature. Importing documents works great. Templates are huge time-savers. The audit trail of all the events leading up to the signing of the document is excellent. Electronic forms and up-to-date notifications on status are very valuable. It is very user-friendly, even to people who have never used electronic forms.
Dropbox Sign has a clean user interface and is very user-friendly with ease of use. It is easy to build templates.
Dropbox Sign has positively impacted my organization since we started using this tool. Everything has been positive. We have seen less time handling or directing people to sign documents. It has been a fast, professional way to get an electronic signature. We are able to reference older contracts and reprint as needed. We have seen it save a lot of time. It has increased production by having contracts signed electronically. There is cost savings by not having to print paper and use ink, which is very expensive.
What needs improvement?
I do not have any significant cons. I do feel that customer support should be more proactive 24/7 since sometimes they are not very proactive.
For how long have I used the solution?
I have been using Dropbox Sign for six to seven years.
What do I think about the stability of the solution?
I find Dropbox Sign very stable. I have not seen any downtime or lagging.
What do I think about the scalability of the solution?
Dropbox Sign's scalability is very good. It handles my organization's growth efficiently.
How are customer service and support?
I would say customer support is relatively great because they are able to respond to our queries, despite sometimes taking a lot of time to respond. Overall, they are great.
Which solution did I use previously and why did I switch?
Previously, I used DocuSign. The reason why I switched is that the functionality, despite being very similar, DocuSign is costlier. It has some more robust settings, which makes it a bit complicated. Customer support is also a bit less robust compared to DocuSign.
How was the initial setup?
My experience with pricing, setup cost, and licensing is that the pricing was very affordable and pocket-friendly. Setting it up was straightforward with no major hassle.
What was our ROI?
I have seen a return on investment since errors were reduced by fifty percent because we do not have to manually sign documents. There is increased production by having contracts signed electronically. In terms of cost savings, forty to fifty percent of our cost is saved by not having to print paper and use ink, which is very expensive. Our clients do not have to travel from their offices to come into our offices to sign documents, which saves travel costs.
What's my experience with pricing, setup cost, and licensing?
In terms of metrics related to time saved or cost savings since I started using Dropbox Sign, I estimate around forty to fifty percent cost savings. Time savings are around thirty to forty-five percent.
Which other solutions did I evaluate?
Before choosing Dropbox Sign, I evaluated other options including Microsoft 365 Business Premium and Foxit PDF Editor.
What other advice do I have?
My advice to others looking into using Dropbox Sign is that it is very easy to use and has increased our production by being able to conveniently provide our clients the ability to securely sign documents without having to come into our offices, which saves time and cost. I have not really ever used the templates and have not seen a real use for them, but perhaps it is because I have not taken the time to understand the different functionality and how it could positively impact my business. I am planning on using templates to save more time. I rate this product a nine out of ten.
Reliable Syncing and User-Friendly, But Pricey
What do you like best about the product?
I find Dropbox incredibly reliable and user-friendly as a cloud storage platform, with seamless file synchronization across multiple devices. Its simple interface makes navigating easy, and I love how fast and hassle-free it is to upload and share files via links. The automatic sync feature is fantastic, keeping everything up to date without extra steps. I also appreciate how it supports collaboration, which is great for teams and remote work. The initial setup was super easy, taking just a few minutes, and the way the folder integrates automatically with the system allows me to start using it without any technical knowledge. I often use Dropbox alongside other tools like Google Docs and Slack, which helps make work smoother, and it effectively becomes a central hub for my files. Overall, Dropbox is a strong and dependable solution for me, especially when it comes to ease of use and secure file sharing.
What do you dislike about the product?
Limited free storage. The free plan only gives around 2GB, which fills up very quickly, especially if you store photos/videos. Expensive pricing. Compared to competitors, Dropbox can feel costly, especially when you need more storage. No flexible plans. There’s often a big jump from free to paid, with no mid-range option. Sync issues (sometimes). While generally reliable, users report sync errors or slow performance, especially with large files or folders. Interface can feel cluttered. The web version can feel a bit confusing or overloaded with features for some users. Collaboration tools not the best. Compared to tools like Google Drive, its built-in editing/collaboration features are less advanced. Security limitations (for advanced users). It doesn’t offer zero-knowledge encryption by default, which matters for privacy-focused users.
What problems is the product solving and how is that benefiting you?
Dropbox effortlessly syncs files across devices, offers easy access anywhere, and supports collaboration for teams. It's user-friendly with fast file-sharing and automatic updates, making it ideal for personal and professional use. However, limited free storage and higher pricing are downsides.
Digital signatures have transformed hiring and contracts and save time, travel, and paper waste
What is our primary use case?
My main use case for Dropbox Sign is that it has made life much easier and more convenient in the office, and the price was much more affordable than our previous tool, which was DocuSign. The only time it has not worked well has been with clients who do not have access to email, which is pretty rare these days. If document edits are required, it can be somewhat inconvenient to have to delete the old file, restart the submission, and sometimes have the client complain the link will not work because they are using the previous email.
Currently, I use Dropbox Sign for the new hire application process with our HR department. This saves internal personnel time by having the application link directly available from our website. The new hire candidate simply clicks, fills in, and electronically signs the application. When the application is signed, we receive a link back to the completed document. It has also eliminated the need for long lead times, mailing paper documents, post office delays, printer issues, and many other obstacles.
Dropbox Sign makes it really easy to collect a signature and other pertinent information from both our employees, vendors, and new hires when processing their paperwork. I also utilize a contract with my clients so expectations are clear. Dropbox Sign helps me show them the final contract to be signed while keeping paper waste down. I love the ability to upload my documents, and I especially appreciate being informed once it is signed and even when the client has looked at it.
What is most valuable?
Dropbox Sign's best features are that it is easy to sign documents, easy to upload documents, easy to send, and easy to use. Additionally, it is easy to navigate, easy to seamlessly integrate, and can get multiple signatories on the same document, which is time-saving. There are also reminders for the document status.
Dropbox Sign has positively impacted my organization by providing a central storage point for all employees' onboarding records. It improves efficiency in collecting and completing onboarding and also improves efficiency in timeline and ease of use for client contracts. I have seen faster time to contract signature and earlier completion of employee onboarding. I have been able to save 60 to 70% of my time, especially because there is no meeting with the client to sign documents. I have also been able to cut costs by 30%, with no traveling costs.
What needs improvement?
One of the areas that I would love Dropbox Sign to improve is when it comes to template use. It is already difficult to use for the same document or to have multiple users each sign an individual document. Sending multiple documents to a single user is also very difficult. I think there is considerable room for improvement in the current state of the app, and redesigning would be best, especially when dealing with templates and document workflows.
For how long have I used the solution?
I have been using Dropbox Sign for seven years.
What do I think about the stability of the solution?
Dropbox Sign is very stable, and I have not experienced any lagging or downtime.
What do I think about the scalability of the solution?
According to my own experience, Dropbox Sign's scalability is very good. I am able to send one contract and have multiple signatories, and it works very well.
How are customer service and support?
Dropbox Sign's customer support is perfect, very unparalleled, supportive, and professional.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I switched from DocuSign because I needed a better solution.
How was the initial setup?
My experience with pricing, setup cost, and licensing has been positive, as Dropbox Sign is one of the most cost-effective document management solutions on the market. It is very cost-effective and easy to use. The setup was straightforward with the help of customer support, which is very proactive and responsive 24/7.
What was our ROI?
I have seen a return on investment as I save paper, hence conserving the environment. It is easy to use and legitimate, making documents look very professional. Dropbox Sign offers a communication tool between my clients and me, hence promoting collaboration. It saves a lot of time and cost since there are no traveling costs.
Which other solutions did I evaluate?
Before choosing Dropbox Sign, I evaluated other options such as Canva.
What other advice do I have?
My advice to others looking into using Dropbox Sign is that it is perfect for any size of organization, whether small, medium, or large. It keeps contracts legit, paperless, and organized. Dropbox Sign is very easy to use, and the contract helps clarify the expectation goals of my services after our initial meeting. Dropbox Sign works very well for my organization and my personal needs, and it is very cost-effective. I would rate this review nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
