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The best Onboarding Tool
What do you like best about the product?
After a deep analysis of cost/benefit, we decided to go for Rocketlane as the main Onboarding tool. It is really user-friendly, we can see all our projects and make sure we track progress, without ever missing any task or notification. It also integrates with a lot of other platforms we use on a daily basis which is very handy for internal processes.
What do you dislike about the product?
Notifications are a bit hard to track. If we don't go inside the project we might miss some chat message because it was lost in the notifications list
What problems is the product solving and how is that benefiting you?
Contact with the customer and transparency of the different tasks and phases of the projects. Not having to use e-mails for that again.
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Rocketlane is helping our team manage their projects more efficiently.
What do you like best about the product?
We have worked very hard to create a scalable and repeatable project plan. Rocketlane has made it easy to create a Project Template that we can use with each type of project. Our project template has Key Events and Milestones that we are able to track to help us improve our implemenation process.
What do you dislike about the product?
Currently, Proejct updates send based on a general template but we cannot change them prior to sending. for example some weeks there are a lot of tasks that were completed and we would only like the client to see the main tasks.
What problems is the product solving and how is that benefiting you?
Rocketlane has helped us create a repeatable and scalable implementation process.
A very handy tool
What do you like best about the product?
Great and easy to use UI
All the required project essentials\ features can be tracked easily
Project division made much easier
Good Tool for tracking team performance
Ease of report generation
Easy to use
All the required project essentials\ features can be tracked easily
Project division made much easier
Good Tool for tracking team performance
Ease of report generation
Easy to use
What do you dislike about the product?
We keep learning about the tool as we use, caters to most of our needs.
What problems is the product solving and how is that benefiting you?
Project management and team task tracking and utilization
Project reports for quarterly reviews and revenue tracking
Project reports for quarterly reviews and revenue tracking
Easy to manage capacity and track tasks
What do you like best about the product?
Using Rocketlane makes it easy to manage our tasks and capacity.
What do you dislike about the product?
I don't have any dislikes about Rocketlane.
What problems is the product solving and how is that benefiting you?
It offers tools for task management, enabling teams to assign, track, and manage tasks this helps in keeping everyone accountable
It is really easy to use rocketlane and makes my task easy
What do you like best about the product?
The add from Calender feature and add the work feature with easy descriptions
What do you dislike about the product?
There is nothing i disliked about the rocektlane, it is really nice to use
What problems is the product solving and how is that benefiting you?
It is helping me track my timesheet and a lot of other things
Rocketlane is now our single source of truth for all things onboarding.
What do you like best about the product?
The fact that Rocketlane is accessible by our customers is a huge plus. Customers appreciate the transparency with which we execute the onboarding. The team at Rocketlane is another big plus. They are always available, willing to take feedback and incorporate them well.
What do you dislike about the product?
We'd like such a robust tool to have more reporting capabilities.
What problems is the product solving and how is that benefiting you?
Rocketlane helps us solve the problem of collaboration and project management. The features are easy to use, There are features or workarounds to make documents / plans available in collaborative workspaces, and also have the different teams access common content. Timesheets is a significant feature we use in Rocketlane.
An efficient Project Management Tool that gives great project visibility to all stakeholders
What do you like best about the product?
Rocketlane has transformed our Product Implementation operations. It offers flexibility and enhanced visibility, allowing us to easily manage and share project information.
We appreciate Rocketlane's ability to categorize information and chats effectively. This simplifies our processes, making it user-friendly even for new business owners. Rocketlane has filled the gaps in our specific needs, which had been a challenge to address until now.
Their Post Sales Support has been gold standard. We had an excellent experience with their Customer Success managers Swathi and Aishwarya. They have always been proactive in ensuring our implementation deadlines are met and neccessary support is given at all stages.
We appreciate Rocketlane's ability to categorize information and chats effectively. This simplifies our processes, making it user-friendly even for new business owners. Rocketlane has filled the gaps in our specific needs, which had been a challenge to address until now.
Their Post Sales Support has been gold standard. We had an excellent experience with their Customer Success managers Swathi and Aishwarya. They have always been proactive in ensuring our implementation deadlines are met and neccessary support is given at all stages.
What do you dislike about the product?
While there is nothing specific to be disliked about Rocketlane and since they are evolving, there are certain limitations w.r.t features that are available in the system viz. Custom roles and permissions, Time triggers and Advance Reports
What problems is the product solving and how is that benefiting you?
Rocketlane streamlines our customer onboarding, making it easy to standardize the process while allowing for customization when needed. It also automates task dependencies, ensuring projects stay on track with minimal manual intervention, keeping our team focused on delivering value to customers.
Awesome tool!
What do you like best about the product?
Rocketlane is easy to use, allows us to manage our projects with ease, and I love the customer portal component. In addition, the team is responsive and knowledgable, as well as open to feedback.
What do you dislike about the product?
We'd like the tool to be able to support Enterprise level customers - aka have many projects roll up to a summary project to share with decision makers vs at the project level.
What problems is the product solving and how is that benefiting you?
A multi-task and phased approach to customer implementations. We've streamlined our process to help reduce TTV.
Fantastic for Project Management for Customers
What do you like best about the product?
I love the user-friendly dashboard and the intuitive design. I love hos customizable it is so I can format the data in whatever way works best for me and my team. It also makes it very easy to pull stats for all our projects. The clients seem to like it as well. It is the king of keeping things on track!
What do you dislike about the product?
It's difficult to change the dates for entire projects. It would requrie a lot of manual work to change the entire date range for a project. It's almost easier to just create a whole new project.
What problems is the product solving and how is that benefiting you?
Keeps us on track and makes it very clear to our clients what their next steps are with onboarding. Saves me a headache and a half.
I use the platform daily. It is a great tool for collaboration and maintaining workflow.
What do you like best about the product?
I like that you can create projects that can be viewed/edited by collaborators and clients.
What do you dislike about the product?
It can be overwhelming until you get the hang of it.
What problems is the product solving and how is that benefiting you?
Its a visible platform for collaborators and clients.
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