Sold by: Rocketlane
Deployed on AWS
Rocketlane is an industry leader, purpose-built to run customer-facing projects. It helps to hit your project goals consistently, accelerate time-to-value, bring accountability, and deliver a 5-star customer experience throughout the journey.
4.7
Overview
Rocketlane is a multi-award-winning, #1 rated platform for running implementations and customer-facing projects. It helps you impress your customers, keep them accountable, and deliver a world-class experience. You can create comprehensive and repeatable playbooks, get on-demand visibility into project progress and customer sentiments, and automate mundane work to increase the productivity of your implementation teams. Rocketlane is your one-stop solution for customer projects with built-in robust project management, document collaboration, communication, time tracking for billing, and resource management.
Highlights
- Robust Project Management: Maintain private and shared view of work, build templates to repeat best work, create nested tasks, view work in Gantt and Kanban mode, and perform bulk actions.
- Superior Templatization: Codify your best work with Rocketlane templates. You can set up project plans, documents, forms, and layout for status updates, and then reuse them multiple times across multiple projects with a click of a button.
- Native time tracking and resource management: Track time and billable hours with timesheets. Also our native resource management helps you plan, manage and forecast resources effectively and efficiently.
Details
Sold by
Delivery method
Deployed on AWS
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Features and programs
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Essential | Paid per user annually | $228.00 |
Standard | Paid per user annually | $588.00 |
Premium | Paid per user annually | $828.00 |
Enterprise | Paid per user annually | $1,188.00 |
Vendor refund policy
NA
Legal
Vendor terms and conditions
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Rocketlane
By Smartsheet
By TurnKey GNU/Linux
Top
50
In Project Management
Top
10
In Project Management
Top
25
In Agile Lifecycle Management, Issue & Bug Tracking
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Project Management
Advanced task management with private and shared views, nested task creation, Gantt and Kanban visualization modes, and bulk action capabilities
Project Templating
Comprehensive template creation for project plans, documents, forms, and status update layouts with reusable configuration across multiple projects
Time Tracking
Native time tracking system with detailed timesheet functionality for monitoring billable hours and project duration
Resource Management
Built-in resource planning, management, and forecasting capabilities with efficient allocation and tracking mechanisms
Collaboration Tools
Integrated document collaboration and communication features supporting comprehensive customer-facing project workflows
Work Management Views
Multiple project visualization options including spreadsheet-like interface, Kanban boards, timeline views, and Gantt charts
Workflow Automation
Code-free automation capabilities to streamline processes and reduce manual tasks with automated notifications
Collaboration Tools
Real-time collaborative features enabling file sharing, direct task commenting, and seamless communication across teams
Integration Capabilities
Extensive connectivity with enterprise tools including Microsoft, Google, Adobe, Jira, Slack, Salesforce, ServiceNow, Tableau, and Skyhigh Security
Enterprise Security
Advanced identity and access controls, comprehensive governance mechanisms, centralized user management, and robust monitoring systems
Project Management
Integrated project management features with issue tracking and multiple version control support
Visualization Tools
Includes calendar and Gantt charts for visual project and deadline representation
Access Control
Role-based access control with multi-project support and per-project wiki capabilities
Security Update Mechanism
Automated daily security patch updates with transparent open-source build process
Web Application Framework
Built using Ruby on Rails web application framework with comprehensive project collaboration features
Standard contract
No
No
Customer reviews
Manojkumar Nagireddy
Structured task tracking has improved delivery timelines and creates buffer for client enhancements
Reviewed on Jan 23, 2026
Review from a verified AWS customer
What is our primary use case?
Rocketlane is used to track project tasks that are under development or need to be developed, and primarily serves as a project management product. When implementing a solution like an LOS implementation for a client, different timelines and criteria are tagged, such as requirement gathering and particular tasks that need to be completed. These tasks are mapped in Rocketlane along with timelines for each task, including how much time each will take and completion estimates. When tasks are configured in Rocketlane, they are assigned to a particular SPOC based on requirements. The SPOC completes the development or task and provides updates once finished.
What is most valuable?
The best feature of Rocketlane is the ability to divide tasks into different categories: To Do, In Progress, Completed, or Need Revamp. These configurations stand out the most.
To Do tasks indicate those that need to be picked up for development or completion. In Progress represents tasks that are currently being worked on. Completed shows tasks that have been picked up and finished from beginning to end. Revamp indicates that a particular task needs to be completely modified.
The implementation of Rocketlane has significantly reduced project deadlines, allowing us to deliver projects on time and even ahead of schedule. For example, a project with a six-month timespan was delivered fifteen days early, and those fifteen days were kept as buffer time for any enhancements the clients wanted. This has positively impacted the organization.
What needs improvement?
I do not see a statistics or reporting part in Rocketlane that could be implemented. That is the only suggestion I can provide.
For how long have I used the solution?
Rocketlane has been used for the last three years.
What do I think about the stability of the solution?
Rocketlane is stable.
What do I think about the scalability of the solution?
Rocketlane is highly scalable.
How are customer service and support?
Customer service is pretty good.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
No previous solutions were used before Rocketlane.
What was our ROI?
A return on investment has been seen. As mentioned earlier, projects are delivered ahead of timeline, and additional time is saved during that period. Additional revenue has also been generated.
What's my experience with pricing, setup cost, and licensing?
The setup cost is quite good and within market standard, actually lower compared to market standard. Setup cost and licensing are both pretty good, and the pricing is acceptable.
Which other solutions did I evaluate?
Before using Rocketlane, Microsoft Project Management Tool was evaluated, but it was quite high for the budget. Rocketlane was chosen because it is within budget and offers the same features.
What other advice do I have?
Rocketlane should be considered if the budget is low, as it is definitely worth going for. The overall review rating for this product is nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Manojkumar Reddy
Project tracking has improved and visual insights on task statistics still need progress
Reviewed on Jan 23, 2026
Review from a verified AWS customer
What is our primary use case?
Rocketlane serves as my primary tool for project management, timeline tracking, and resource allocation for particular tasks in my day-to-day work.
We list out the number of tasks required for the complete project timeline, and we mark the progress of each task, whether it is in the to-do list, in progress, done, or UAT tested—all these details are mapped in Rocketlane .
Particularly, we use Rocketlane for team allocation as well as tracking the number of projects and tasks that the current resource is working on.
What is most valuable?
The best feature that Rocketlane offers is the ability to add any number of tasks, reschedule task timelines, and add new tasks if we have missed something during the initial phase of the project.
Often, we do not reschedule tasks frequently, but whenever the task is too big or there are certain enhancements to be implemented based on client needs, we do reschedule tasks; apart from that, we use the regular fixed timelines.
Rocketlane includes features for adding a leave management plan to track whether the project resource is working on any task or currently on the bench—all those things can be included in Rocketlane.
Rocketlane has had a positive impact on the organization; we have noticed many changes in productivity, ensuring that tasks are finished ahead of the timeline and that the whole project gets completed within the timeline and ahead of the deadline.
There is also a chart option in Rocketlane to find out where the task currently stands; coming to specific outcomes or metrics, for instance, one project with a deadline of six months we have managed to complete within five months and ten days, showing that we are much ahead.
What needs improvement?
Rocketlane can be improved in the statistics part, as I am quite disappointed that they do not implement graphical representations of the to-do list, progress percentages, or completions, and all those things could be enhanced with the help of artificial intelligence.
For how long have I used the solution?
I have been using Rocketlane for the last two years.
What do I think about the stability of the solution?
Rocketlane is stable.
What do I think about the scalability of the solution?
The scalability of Rocketlane is significant, and it can easily grow with the organization's needs.
How are customer service and support?
The customer support for Rocketlane is good.
I would rate the customer support of Rocketlane a nine on a scale of one to ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have not used a different solution previously.
What was our ROI?
Definitely, we have seen a return on investment; whenever we deliver projects within or ahead of the timeline, we save time as well as resource time, which enables us to take up new tasks or certain change requests during those timelines, ultimately saving us more money.
What's my experience with pricing, setup cost, and licensing?
My experience with the pricing, setup cost, and licensing for Rocketlane was quite good; all those aspects were within the budget and within the limits.
Which other solutions did I evaluate?
Before choosing Rocketlane, we did evaluate a few options, including Microsoft project management tools and IBM project management tools.
What other advice do I have?
Rocketlane is a must-try product for anyone who is considering it. I would rate this review five out of five.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Kanika G.
Rocketlane’s Super-Responsive, Helpful Support Team
Reviewed on Jan 20, 2026
Review provided by G2
What do you like best about the product?
Rocketlane support team is very helpful. Whenever we have any queries, they are very quick to respond. The onboarding and training was also very seamless and it's fairly easy to use.
What do you dislike about the product?
We cannot forward any email from outside to RL
What problems is the product solving and how is that benefiting you?
It provides a collaborative space for the team and clients to share information on a project. The task and individual communication thread makes it effortless to track conversations.
Marketing and Advertising
A Solid Client Portal for Sharing Data with Customers
Reviewed on Jan 08, 2026
Review provided by G2
What do you like best about the product?
What I really like about Rocketlane is the scope of features it offers. It covers so much of the onboarding and implementation process in one place, which makes it easy to manage work without constantly switching tools.
What do you dislike about the product?
Templating properly can be a little tricky. It’s powerful and flexible, but that flexibility isn’t always obvious at first. You often have to get over a few hurdles and really understand how things are set up before it starts to feel easy and adaptable.
What problems is the product solving and how is that benefiting you?
For us, Rocketlane mainly solves the problem of displaying information to clients in a clear, centralized way through the client portal. It gives clients visibility into relevant data and progress without needing separate tools or constant updates, which makes communication simpler and more consistent.
Computer Software
Effortless Timesheet Tracking with Excellent Support
Reviewed on Jan 06, 2026
Review provided by G2
What do you like best about the product?
Timesheets is very easy to track, there is lots of automation possible and support respond quickly to issues. The detail you can add for each project makes it a tool worth using to track project progress as well as financials.
What do you dislike about the product?
Some integrations with common tools such as GSuite would be useful. This is not the ideal tool for large projects with many people as project management tool inside is not mature enough.
What problems is the product solving and how is that benefiting you?
Timetracking, project management, financial oversight are problems being solved by RocketLane.