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    Smartsheet

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    Deployed on AWS
    Smartsheet is the AI enhanced enterprise grade work management platform that brings together people, processes, and technology to empower anyone to drive meaningful change. Organizations of all sizes use Smartsheet to manage projects, automate processes, and gain visibility into programs and portfolios at scale all on one real-time, secure, centralized platform. Over 85% of Fortune 500 companies trust Smartsheet to improve efficiency, agility, and collaboration.

    Overview

    Smartsheet empowers individuals and teams to manage work efficiently while ensuring that their work aligns with strategic objectives. Whether collaborating on complex projects or day-to-day tasks, Smartsheet equips teams with the tools they need to stay focused, be productive, and solve business challenges at any scale.

    Multiple views for your work: Choose from several ways to view and manage work, including a familiar spreadsheet-like interface, Kanban boards, timeline views, and Gantt charts. Use the view that is right for your work and switch between views as needed, depending on your use case.

    Real-time collaboration: Work together in real-time, share files, have conversations, and leave comments directly on tasks and proofs, to streamline communication.

    Automated workflows: Streamline processes by reducing repetitive tasks, freeing up time for more valuable activities.

    Custom reports and dashboards: Highlight key metrics and performance indicators, improve decision-making and demonstrate the impact of work on overall objectives.

    Project management: Robust tools for planning and tracking projects and resources, enable teams to monitor progress, keep work on track, and allocate people to projects effectively.

    Enterprise grade security, management and governance: Enable centralized control over users, access privileges, and settings to simplify the management of your organization's account. Automate administrative tasks, apply security controls, and ensure company data is protected.

    Enterprise plan is available via private offers.

    Highlights

    • Automate your workflows: Build custom, code-free automations to streamline processes and reduce manual tasks, allowing your teams to focus on high-priority work that drives your business forward. Automated notifications ensure stakeholders remain informed.
    • Eliminate data silos: Connect with tools like Microsoft, Google, Adobe Creative Cloud, Jira, Slack, Salesforce, ServiceNow, Tableau, Skyhigh Security, and more.
    • Safeguard your data and users: Enterprise-grade identity and access controls, robust governance, comprehensive monitoring, and easy administration keep your data and users safe.

    Details

    Delivery method

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Business Plan
    Plan cost for 500 members. Contact for private offer
    $114,000.00

    Additional usage costs (1)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Cost/unit
    True-up per agreement
    $0.01

    Vendor refund policy

    As set forth in the Smartsheet User Agreement: https://www.smartsheet.com/legal/user-agreement 

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    We offer a range of resources, support and services designed to assist your organization, teams, and individual users at every stage of your modern work management journey. To learn more, please visit Help and Learning at https://help.smartsheet.com/  for more information. Learn more about Professional Services at https://www.smartsheet.com/services/professional-services .

    For further assistance, reach out to us at support@smartsheet.com .

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    10017 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Michael B.

    Very Collaborative for Organizations

    Reviewed on Aug 28, 2025
    Review provided by G2
    What do you like best about the product?
    How useful it is for teams amongst an organization to communicate and work effectively through projects.
    What do you dislike about the product?
    Unable to communicate/tag people outside your organization in the comment section.
    What problems is the product solving and how is that benefiting you?
    Problems with getting jobs done within a timely manner, this is shortening the window for our team.
    Machinery

    Smartsheet A Valuable Tool In Our Organization

    Reviewed on Aug 28, 2025
    Review provided by G2
    What do you like best about the product?
    It acts as a tool to collect information across departments and used as a dashboard to disseminate information.
    What do you dislike about the product?
    It's not very intuitive. When exporting data from Smartsheet to Excel, the filtered data are not filtered.
    What problems is the product solving and how is that benefiting you?
    Project and portfolio management, work management and task management
    Danny S.

    Excellent Product for Tracking

    Reviewed on Aug 28, 2025
    Review provided by G2
    What do you like best about the product?
    Smartsheet is a much better option than other products (like Excel). Online format that allows multiple people/changes simultaneously without the need for additional integration of products/licenses. We can store employee data along with attachments so everything is in a single location which speeds up our processing times.
    What do you dislike about the product?
    I don't have a single complaint about the product. It's great!
    What problems is the product solving and how is that benefiting you?
    We use it for a variety of things ranging from contract management/tracking to the onboarding of our personnel. It helps us with the management of tasks and the workflows associated with them.
    Kevin S.

    Smartsheet has become a part of my daily life

    Reviewed on Aug 28, 2025
    Review provided by G2
    What do you like best about the product?
    I like how it is able to be shared and used in real time. I like that I can see history of who has accessed and when.
    What do you dislike about the product?
    Nothing comes to mind, improvements are always being made, perhaps better notice of what improvements have been made and how it impacts use
    What problems is the product solving and how is that benefiting you?
    Project management and task management for accountability and collaboration
    Construction

    Smartsheet for PM

    Reviewed on Aug 28, 2025
    Review provided by G2
    What do you like best about the product?
    Easily adopted as it is familiar interface like excel.
    What do you dislike about the product?
    There are many templates but to adopt them for a different use may not be as easy, especially with reports and dashboards. Would be great to have some features like "walk me". University is time consuming.
    There is no access to sample sandbox for Control Centre. It is hard to evaluate capabilities without testing them.
    What problems is the product solving and how is that benefiting you?
    Building PMO - still in discovery phase
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