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    Smartsheet

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    Sold by: Smartsheet 
    Deployed on AWS
    Smartsheet is the AI enhanced enterprise grade work management platform that brings together people, processes, and technology to empower anyone to drive meaningful change. Organizations of all sizes use Smartsheet to manage projects, automate processes, and gain visibility into programs and portfolios at scale all on one real-time, secure, centralized platform. Over 85% of Fortune 500 companies trust Smartsheet to improve efficiency, agility, and collaboration.
    4.4

    Overview

    Smartsheet empowers individuals and teams to manage work efficiently while ensuring that their work aligns with strategic objectives. Whether collaborating on complex projects or day-to-day tasks, Smartsheet equips teams with the tools they need to stay focused, be productive, and solve business challenges at any scale.

    Multiple views for your work: Choose from several ways to view and manage work, including a familiar spreadsheet-like interface, Kanban boards, timeline views, and Gantt charts. Use the view that is right for your work and switch between views as needed, depending on your use case.

    Real-time collaboration: Work together in real-time, share files, have conversations, and leave comments directly on tasks and proofs, to streamline communication.

    Automated workflows: Streamline processes by reducing repetitive tasks, freeing up time for more valuable activities.

    Custom reports and dashboards: Highlight key metrics and performance indicators, improve decision-making and demonstrate the impact of work on overall objectives.

    Project management: Robust tools for planning and tracking projects and resources, enable teams to monitor progress, keep work on track, and allocate people to projects effectively.

    Enterprise grade security, management and governance: Enable centralized control over users, access privileges, and settings to simplify the management of your organization's account. Automate administrative tasks, apply security controls, and ensure company data is protected.

    Enterprise plan is available via private offers.

    Highlights

    • Automate your workflows: Build custom, code-free automations to streamline processes and reduce manual tasks, allowing your teams to focus on high-priority work that drives your business forward. Automated notifications ensure stakeholders remain informed.
    • Eliminate data silos: Connect with tools like Microsoft, Google, Adobe Creative Cloud, Jira, Slack, Salesforce, ServiceNow, Tableau, Skyhigh Security, and more.
    • Safeguard your data and users: Enterprise-grade identity and access controls, robust governance, comprehensive monitoring, and easy administration keep your data and users safe.

    Details

    Delivery method

    Deployed on AWS
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    Features and programs

    Buyer guide

    Gain valuable insights from real users who purchased this product, powered by PeerSpot.
    Buyer guide

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Business Plan
    Plan cost for 500 members. Contact for private offer
    $114,000.00

    Additional usage costs (1)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Cost/unit
    True-up per agreement
    $0.01

    Vendor refund policy

    As set forth in the Smartsheet User Agreement: https://www.smartsheet.com/legal/user-agreement 

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    We offer a range of resources, support and services designed to assist your organization, teams, and individual users at every stage of your modern work management journey. To learn more, please visit Help and Learning at https://help.smartsheet.com/  for more information. Learn more about Professional Services at https://www.smartsheet.com/services/professional-services .

    For further assistance, reach out to us at support@smartsheet.com .

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

     Info
    4.4
    10018 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    63%
    32%
    4%
    1%
    0%
    1 AWS reviews
    |
    10017 external reviews
    External reviews are from G2  and PeerSpot .
    Manufacturing

    Easy to Navigate and Makes Linking Records Straightforward

    Reviewed on May 28, 2026
    Review provided by G2
    What do you like best about the product?
    It’s easy to navigate, and it makes linking multiple sets of records straightforward.
    What do you dislike about the product?
    It doesn’t automatically refresh when changes are made.
    What problems is the product solving and how is that benefiting you?
    Losing records and it has helped company and staff keep up to date with new internal updates.
    Biotechnology

    Clear Dashboard Keeps Projects on Track

    Reviewed on May 28, 2026
    Review provided by G2
    What do you like best about the product?
    I like the Dashboard to see how the project is progressing
    What do you dislike about the product?
    The Gantt chart looks ugly. Also, even when an owner is added to a task, they won’t necessarily know they’ve been assigned unless someone tells them.
    What problems is the product solving and how is that benefiting you?
    It’s a good tool for tracking the status of projects and tasks, and it makes it easy to share updates with stakeholders.
    Hayden N.

    Streamlined Collaboration and Efficient Data Filtering in Smartsheet

    Reviewed on May 28, 2026
    Review provided by G2
    What do you like best about the product?
    I like that Smartsheet is an online shared platform that makes it easy to collaborate with others, and provides a wide range of tools/ functions that help with my day to day tasks. for example, I love that you can save specific filter presets. I manage 8 different accounts, all with different data/ information that is unique to each. I like being able to have saved filters that makes analyzing data more efficient. The integration is also very convenient. having the option for the desktop app and the web browser allows me to easily switch tabs on my browser, or for a more focused experience to use the app. The platform is very strait forward to use, and my co-workers before me were always using Smartsheet, so it was easy to learn the mechanics and getting set up. Although I have not yet used the customer support services. I feel that the pricing is pretty reasonable for a professional business tool, and I definitely get my use out of Smartsheet to justify purchasing it every year. I have not personally encountered any AI intelligence while using Smartsheet yet.
    What do you dislike about the product?
    In terms of performance, I have noticed that the web version is a bit slow at times, especially with other users in the spreadsheet. However, I am often working on fairly dense spreadsheets with a few thousand rows of data to load. Also a few weeks ago when I was attempting to login at the start of the day it wasn't recognizing my email and password combination. I attempted to reset my password but every time I went into the Microsoft sign in page it said there was an issue signing in. So now every time I need to sign in it requires me to get a code sent to my inbox that I need to copy in order to sign in. A minor inconvenience to how I used to log in but still an inconvenience.
    What problems is the product solving and how is that benefiting you?
    I know that Smartsheet is implementing AI into the software progressively, but as of right now how I use Smartsheet I am not getting a lot out of their AI implementations. But in the coming future when AI is more prominent I am hoping it will help me/ give me recommendations of how to manage things better in my workbooks.
    Banking

    Excellent Data Capture with Simple, Easy-to-Maintain Forms

    Reviewed on May 28, 2026
    Review provided by G2
    What do you like best about the product?
    Data capture is very good with forms simple to create. And then its so easy to maintain data with ease of access.
    What do you dislike about the product?
    Increased functionality to incorporate some logic formula into form cells would better sanitise the data my forms collect
    What problems is the product solving and how is that benefiting you?
    Its capturing and consolidating data from many users with the form interface enabling me and my team to perform analysis and reporting
    Retail

    Great for Planning and Hierarchies, with Strong Reporting and Dashboards

    Reviewed on May 28, 2026
    Review provided by G2
    What do you like best about the product?
    Planning, hierarchie making. Riporting form and the dashboard.
    What do you dislike about the product?
    Sometimes it is very slow. Making a new row and formats not easy. It losts the previous settings. Sharing is very difficult sometimes. I have to share the entire workspace even I just vant to share a riport.
    What problems is the product solving and how is that benefiting you?
    Project planning. Gannt chart and card view is excellent!
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