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    Smartsheet

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    Deployed on AWS
    Smartsheet is the AI enhanced enterprise grade work management platform that brings together people, processes, and technology to empower anyone to drive meaningful change. Organizations of all sizes use Smartsheet to manage projects, automate processes, and gain visibility into programs and portfolios at scale all on one real-time, secure, centralized platform. Over 85% of Fortune 500 companies trust Smartsheet to improve efficiency, agility, and collaboration.

    Overview

    Smartsheet empowers individuals and teams to manage work efficiently while ensuring that their work aligns with strategic objectives. Whether collaborating on complex projects or day-to-day tasks, Smartsheet equips teams with the tools they need to stay focused, be productive, and solve business challenges at any scale.

    Multiple views for your work: Choose from several ways to view and manage work, including a familiar spreadsheet-like interface, Kanban boards, timeline views, and Gantt charts. Use the view that is right for your work and switch between views as needed, depending on your use case.

    Real-time collaboration: Work together in real-time, share files, have conversations, and leave comments directly on tasks and proofs, to streamline communication.

    Automated workflows: Streamline processes by reducing repetitive tasks, freeing up time for more valuable activities.

    Custom reports and dashboards: Highlight key metrics and performance indicators, improve decision-making and demonstrate the impact of work on overall objectives.

    Project management: Robust tools for planning and tracking projects and resources, enable teams to monitor progress, keep work on track, and allocate people to projects effectively.

    Enterprise grade security, management and governance: Enable centralized control over users, access privileges, and settings to simplify the management of your organization's account. Automate administrative tasks, apply security controls, and ensure company data is protected.

    Enterprise plan is available via private offers.

    Highlights

    • Automate your workflows: Build custom, code-free automations to streamline processes and reduce manual tasks, allowing your teams to focus on high-priority work that drives your business forward. Automated notifications ensure stakeholders remain informed.
    • Eliminate data silos: Connect with tools like Microsoft, Google, Adobe Creative Cloud, Jira, Slack, Salesforce, ServiceNow, Tableau, Skyhigh Security, and more.
    • Safeguard your data and users: Enterprise-grade identity and access controls, robust governance, comprehensive monitoring, and easy administration keep your data and users safe.

    Details

    Delivery method

    Deployed on AWS

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    Buyer guide

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Business Plan
    Plan cost for 500 members. Contact for private offer
    $114,000.00

    Additional usage costs (1)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Cost/unit
    True-up per agreement
    $0.01

    Vendor refund policy

    As set forth in the Smartsheet User Agreement: https://www.smartsheet.com/legal/user-agreement 

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    We offer a range of resources, support and services designed to assist your organization, teams, and individual users at every stage of your modern work management journey. To learn more, please visit Help and Learning at https://help.smartsheet.com/  for more information. Learn more about Professional Services at https://www.smartsheet.com/services/professional-services .

    For further assistance, reach out to us at support@smartsheet.com .

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    10016 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Higher Education

    Helpful for task management, very much a learned skill

    Reviewed on Sep 18, 2025
    Review provided by G2
    What do you like best about the product?
    Smartsheet has provided us a=with an effective task management tracking system, from simple cleaning/maintenance logs to full-scale strategic plans. It has been easily accessible for all staff through the creation of forms, and has been rolled out throughout the company for daily use.
    What do you dislike about the product?
    In the corporate space dominated by excel and Google sheets, it has taken a while for us to get our heads around new technologies and learn how to use them effectively. In sharing these sheets with external providers, it can also pose an issue from a familiarity perspective.
    What problems is the product solving and how is that benefiting you?
    It is helping us streamline tasks and workflows as well as create a more user-friendly and collaborative space to develop plans and budgets.
    Ireri M.

    First time using smartsheets!!!!

    Reviewed on Sep 18, 2025
    Review provided by G2
    What do you like best about the product?
    I love the color coordinating and the streamlining capabilities that smartsheet has.
    What do you dislike about the product?
    It is my first time using smartsheet so i will say it is not very user friendly. It takes a while to adjust to all of the features that smartsheet offers. Navigating the pages is a little hard.
    What problems is the product solving and how is that benefiting you?
    Collaborating with different teams and departments can be time-sensitive and SMartsheet has allowed for seamless updates and communication.
    Jason L.

    It's a powerful tool with a lot of possibility, but it can be challenging to learn it all.

    Reviewed on Sep 18, 2025
    Review provided by G2
    What do you like best about the product?
    Smartsheet is incredibly versatile with many different ways to create schedules, visualize tasks, and build very specific calendars.
    What do you dislike about the product?
    The UI is not entirely intuitive sometimes and the overwhelming amount of options can create friction for users starting out.
    What problems is the product solving and how is that benefiting you?
    Smartsheet assists heavily with scheduling and assigning tasks for people on specific days. It also allows us to track when training or certifications are due and visualizes it neatly for anyone to identify gaps.
    Capital Markets

    Key organizational tool

    Reviewed on Sep 18, 2025
    Review provided by G2
    What do you like best about the product?
    We use smartsheet as our main project flow chart, to be able to see clearly how far into a project we are and where we're meant to be in a simple bar graph makes it quick and easy to explain our goals to our team
    What do you dislike about the product?
    I would like to see a view only mode. away for people to view like sheets without interacting with them
    What problems is the product solving and how is that benefiting you?
    Time management and scheduling, communications across current and future projects as well as estimating for project as where we are with production times
    Medical Devices

    Smartsheet has everything you need and nothing you don't

    Reviewed on Sep 18, 2025
    Review provided by G2
    What do you like best about the product?
    Smartsheet is very straightforward while also powerful. You can be up and running in minutes. If you want to add complexity, the sky is the limit. In one word, it's efficient.
    What do you dislike about the product?
    The cost is confusing. Signing up as a single user is easy and straight forward. Once you start adding team members and those team members of various needs in terms of tasks and access levels, the way it get's charged gets confusing.
    What problems is the product solving and how is that benefiting you?
    Managing projects efficiently and collaboratively
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