Sold by: Smartsheet
Deployed on AWS
Smartsheet is the AI enhanced enterprise grade work management platform that brings together people, processes, and technology to empower anyone to drive meaningful change. Organizations of all sizes use Smartsheet to manage projects, automate processes, and gain visibility into programs and portfolios at scale all on one real-time, secure, centralized platform.
Over 85% of Fortune 500 companies trust Smartsheet to improve efficiency, agility, and collaboration.
4.4
Overview
Smartsheet empowers individuals and teams to manage work efficiently while ensuring that their work aligns with strategic objectives. Whether collaborating on complex projects or day-to-day tasks, Smartsheet equips teams with the tools they need to stay focused, be productive, and solve business challenges at any scale.
Multiple views for your work: Choose from several ways to view and manage work, including a familiar spreadsheet-like interface, Kanban boards, timeline views, and Gantt charts. Use the view that is right for your work and switch between views as needed, depending on your use case.
Real-time collaboration: Work together in real-time, share files, have conversations, and leave comments directly on tasks and proofs, to streamline communication.
Automated workflows: Streamline processes by reducing repetitive tasks, freeing up time for more valuable activities.
Custom reports and dashboards: Highlight key metrics and performance indicators, improve decision-making and demonstrate the impact of work on overall objectives.
Project management: Robust tools for planning and tracking projects and resources, enable teams to monitor progress, keep work on track, and allocate people to projects effectively.
Enterprise grade security, management and governance: Enable centralized control over users, access privileges, and settings to simplify the management of your organization's account. Automate administrative tasks, apply security controls, and ensure company data is protected.
Enterprise plan is available via private offers.
Highlights
- Automate your workflows: Build custom, code-free automations to streamline processes and reduce manual tasks, allowing your teams to focus on high-priority work that drives your business forward. Automated notifications ensure stakeholders remain informed.
- Eliminate data silos: Connect with tools like Microsoft, Google, Adobe Creative Cloud, Jira, Slack, Salesforce, ServiceNow, Tableau, Skyhigh Security, and more.
- Safeguard your data and users: Enterprise-grade identity and access controls, robust governance, comprehensive monitoring, and easy administration keep your data and users safe.
Details
Sold by
Delivery method
Deployed on AWS
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Buyer guide
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Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Business Plan | Plan cost for 500 members. Contact for private offer | $114,000.00 |
Dimension | Cost/unit |
|---|---|
True-up per agreement | $0.01 |
Dimensions summary
This listing offers two pricing dimensions on a contract basis. The Business Plan covers the platform for up to 500 members, priced through a private offer you request from the vendor. The True-up per agreement lets you reconcile usage against your existing contract, so you can add capacity beyond your original commitment. Together these dimensions support a fixed member-based subscription plus a way to adjust for growth mid-term. Contributors, who view and comment, are included without a paid seat. Contact the vendor to set your specific member count and private offer terms.
Top-of-mind questions for buyers
A member is a paid user who can create, edit, comment on, and view sheets and workspaces. Contributors view, comment, upload attachments, respond to update requests, and submit forms without using a paid seat. The Business Plan covers up to 500 members, while contributors remain unlimited and free.
The True-up per agreement reconciles usage against your existing contract. If you add members beyond your original 500-member commitment, the true-up captures that added capacity. This lets you grow during the term without a new agreement, then reconcile the difference against your contract.
The Business Plan sets a fixed cost for up to 500 members through a private offer. The True-up per agreement bills separately to cover capacity added beyond that commitment. The plan cost anchors your subscription, while the true-up adjusts for growth. Both appear against the same agreement.
www.smartsheet.com
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Vendor refund policy
As set forth in the Smartsheet User Agreement: https://www.smartsheet.com/legal/user-agreement
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
We offer a range of resources, support and services designed to assist your organization, teams, and individual users at every stage of your modern work management journey. To learn more, please visit Help and Learning at https://help.smartsheet.com/ for more information. Learn more about Professional Services at https://www.smartsheet.com/services/professional-services .
For further assistance, reach out to us at support@smartsheet.com .
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Biotechnology
Boosts Efficiency and Timelines, but Needs Internet Access
Reviewed on Aug 16, 2026
Review provided by G2
What do you like best about the product?
Increases efficiency and improve project timeline
What do you dislike about the product?
No point so far. Only issue is that it doesn't work without internet
What problems is the product solving and how is that benefiting you?
Improving efficiency, useful for data analysis
Amelia H.
Reliable Work Management with Intuitive Grids and Time-Saving Automation
Reviewed on Aug 13, 2026
Review provided by G2
What do you like best about the product?
I have been working with Smartsheet for about a year now and it has proven to be a reliable solution for our work management needs. What stands out to me is how the platform handles the complexity of our projects without becoming overly complicated itself. The grid-based interface feels natural and approachable which helped with adoption across our team. The automation features have been a real time-saver for us, allowing us to streamline routine tasks like status updates, approval requests, and notifications.
What do you dislike about the product?
While I am generally satisfied with the platform, there are some areas that could use attention. The user interface feels a bit dated and could benefit from a modern refresh to make navigation more intuitive. Getting started with some of the more advanced features requires a significant investment of time to understand how everything works together.
What problems is the product solving and how is that benefiting you?
The main challenge Smartsheet has addressed for us is the lack of visibility into our work across different teams and departments. Before implementing Smartsheet, we had information scattered across various tools and spreadsheets with no easy way to get a consolidated view. This led to duplicated efforts, missed deadlines, and general confusion about priorities. Smartsheet has given us a single source of truth where we can see all of our initiatives, track progress, and identify potential issues before they become problems.
Justin G.
Feature-Rich Platform That Means Business
Reviewed on Aug 12, 2026
Review provided by G2
What do you like best about the product?
Coming from a background of using various project management tools, Smartsheet stands out for its depth and sophistication. I have been using it for about fifteen months now and I continue to discover new capabilities that make our work easier. The sheet structure provides a familiar foundation while the automation tools, forms, and dashboards add powerful layers of functionality. The ability to create solution-like workflows without development resources has been a significant advantage for us. I particularly like the conditional formatting which helps prioritize work visually.
What do you dislike about the product?
There are definitely areas where I wish Smartsheet would improve. The user experience feels clunky at times, especially when navigating between different views and sheets. It does not have the polish of some consumer-grade applications that team members might be accustomed to. The setup process for more complex workflows requires significant expertise and trial and error.
What problems is the product solving and how is that benefiting you?
Smartsheet has solved our challenge of managing work at scale across multiple locations and departments. We were previously using disconnected spreadsheets and email threads to coordinate, which created confusion and duplicated efforts. Now we have a central system where everyone can see the status of initiatives, understand their responsibilities, and track progress toward milestones. The platform has been particularly valuable for our program management office which oversees multiple interdependent projects.
Manish R.
Flexible, Reliable Project Management with Strong Automation and Visibility
Reviewed on Aug 12, 2026
Review provided by G2
What do you like best about the product?
Smartsheet’s biggest strength is its flexible, spreadsheet-style interface combined with strong project and workflow management. It makes it easy to organize work, track progress, automate repetitive tasks, and collaborate across teams. The integrations with Microsoft 365 and other business tools are helpful, while dashboards and reports provide clear visibility. Performance is generally reliable, and the AI features can speed up routine tasks and summarize information. The onboarding process is straightforward, and the available support resources make it easier to get started and resolve questions when needed. Overall, Smartsheet offers good ROI for teams that need more structure and automation than a traditional spreadsheet.
What do you dislike about the product?
Smartsheet is powerful, but some advanced features can take time to learn, especially when setting up complex workflows, reports, and automations. The interface can feel a little overwhelming for new users, and larger sheets may require careful organization to stay easy to manage. Some integrations and advanced capabilities may also require higher-tier plans, which can affect the overall cost. AI features are useful, but their value can vary depending on the type of work. Support resources are helpful, although getting familiar with all the available options can take some time.
What problems is the product solving and how is that benefiting you?
Smartsheet helps solve the challenge of keeping projects, tasks, deadlines, and team information organized in one place. It reduces the need for scattered spreadsheets and manual status updates by providing shared dashboards, automated workflows, and real-time visibility. This makes collaboration easier, improves accountability, reduces repetitive work, and helps teams make faster decisions. The integrations and reporting features also make it easier to connect information and track overall business performance.
Akshat S.
Great for Cross-Functional Collaboration and Clear, Effective Charts
Reviewed on Aug 12, 2026
Review provided by G2
What do you like best about the product?
It’s great for working smartly with a cross-functional team at the same time, and it also helps me create clear, effective charts.
What do you dislike about the product?
There’s really nothing to dislike about this. The only issue is that sometimes it seems to require an internet connection to work properly at the same time. Still, I don’t think there’s any real alternative to it.
What problems is the product solving and how is that benefiting you?
As a design engineer, I often need to do calculations while working with cross-functional teams, such as the automation team. In those situations, sheets help a lot and make it easier to share and review the numbers together.